Unreliable
Used David James in Arnold to sell our house, found them to be quite unreliable, would not recommend if you are selling.

David James Estate Agents is a prominent estate agency based in Nottinghamshire, specializing in residential sales, lettings, and property management services. The company caters to a diverse clientele, including homeowners looking to sell or rent their properties, as well as individuals seeking to purchase or lease homes in the North-East Nottingham area. With a team of experienced professionals, David James Estate Agents provides comprehensive support throughout the moving process, ensuring clients receive expert advice tailored to maximize property value. Recognized within the industry for its excellence, David James Estate Agents has received accolades from various property awards and maintains a strong community presence through partnerships, such as their collaboration with Notts County FC. The company is committed to delivering reliable service to its clients, backed by significant industry experience and a proven track record in facilitating successful property transactions.
David James Estate Agents receives a mixed response from customers, highlighting both commendable service and significant frustrations. Many reviewers praise the professionalism and helpfulness of the staff, particularly noting individuals like Grace Walker and Kerry for their efficient communication and support throughout the buying and selling process.
Positive experiences often emphasize quick sales and a proactive approach, making the agency a recommended choice for some. However, numerous complaints arise regarding poor communication and delays, with several customers reporting agents arriving late for viewings or failing to keep them informed about critical issues, such as problems with property chains. Additionally, there are serious concerns about transparency, with one reviewer mentioning undisclosed electrical repairs that led to a failed sale.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 21 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“I am very satisfied with this agency”
“Rushed on viewing placed and offer zero correspondence and when chased up it was sold”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | — | 21 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | — | 596 |
Bottom line: David James Estate Agents is #3 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 3.3).
21 reviews of David James Estate Agents. Filter by what matters to you.
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Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 43% are 1–2★.
David James Estate Agents is a prominent estate agency based in Nottinghamshire, specializing in residential sales, lettings, and property management services. The company caters to a diverse clientele, including homeowners looking to sell or rent their properties, as well as individuals seeking to purchase or lease homes in the North-East Nottingham area. With a team of experienced professionals, David James Estate Agents provides comprehensive support throughout the moving process, ensuring clients receive expert advice tailored to maximize property value. Recognized within the industry for its excellence, David James Estate Agents has received accolades from various property awards and maintains a strong community presence through partnerships, such as their collaboration with Notts County FC. The company is committed to delivering reliable service to its clients, backed by significant industry experience and a proven track record in facilitating successful property transactions.
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