I am very satisfied with this agency
I am very satisfied with this agency. professional, helpful staff. Many thanks to Grace Walker for the quick and pleasant communication.

David James Estate Agents is a prominent estate agency based in Nottinghamshire, specializing in residential sales, lettings, and property management services. The company caters to a diverse clientele, including homeowners looking to sell or rent their properties, as well as individuals seeking to purchase or lease homes in the North-East Nottingham area. With a team of experienced professionals, David James Estate Agents provides comprehensive support throughout the moving process, ensuring clients receive expert advice tailored to maximize property value. Recognized within the industry for its excellence, David James Estate Agents has received accolades from various property awards and maintains a strong community presence through partnerships, such as their collaboration with Notts County FC. The company is committed to delivering reliable service to its clients, backed by significant industry experience and a proven track record in facilitating successful property transactions.
David James Estate Agents receives a mixed response from customers, highlighting both commendable service and significant frustrations. Many reviewers praise the professionalism and helpfulness of the staff, particularly noting individuals like Grace Walker and Kerry for their efficient communication and support throughout the buying and selling process.
Positive experiences often emphasize quick sales and a proactive approach, making the agency a recommended choice for some. However, numerous complaints arise regarding poor communication and delays, with several customers reporting agents arriving late for viewings or failing to keep them informed about critical issues, such as problems with property chains. Additionally, there are serious concerns about transparency, with one reviewer mentioning undisclosed electrical repairs that led to a failed sale.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 21 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“I am very satisfied with this agency”
“Rushed on viewing placed and offer zero correspondence and when chased up it was sold”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | — | 21 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | — | 596 |
Bottom line: David James Estate Agents is #3 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 3.3).
21 reviews of David James Estate Agents. Filter by what matters to you.
I am very satisfied with this agency. professional, helpful staff. Many thanks to Grace Walker for the quick and pleasant communication.
We have been dealing with David James Arnold for the sale of our house and purchase of a retirement bungalow. Throughout the whole process the staff were always very helpful, efficient and polite. Particularly Vicki and Jane. Could not have done it without you ladies. Would highly recommend .
We would highly recommend David James Arnold Branch who dealt with the sale of our property recently. They were very polite and professional and kept us updated every step of the way. Nothing was too much trouble either. We would definitely use them again if required. Special thanks to Kerry who dealt with our sale. Thankyou again.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 43% are 1–2★.
We recently sold our house with David James Carlton Office. They have been absolutely amazing, after 8 months with another large agency we switched to David James, they sold the house in a week! the new board wasn’t even up and we got the price we wanted. Natasha our contact has been outstanding with regular update calls, chasing communications for us and nothing was too much effort. We can not rate them highly enough. Absolutely outstanding and definitely earned their fee. Many thanks Natalie
We have just completed on a very complicated chain , I would like to thank Susan Buttress who supported us throughout and was amazing from start to finish , I would highly recommend David james estate agents
Kerry is a very friendly, determined professional who was very understanding and patient. She was great and keeping me updated and very responsive. Kerry genuinely acted in my best interests where appropriate. She made a challenging situation so much easy to cope with. Thank you so much Kerry.
David James sold our home in Nottingham they were brilliant from start to finish. The Arnold branch manager Kerry & her team were so honest & helpful we can’t recommend them enough. Moving home is very stressful & they guided us through to a successful conclusion after one or two setbacks in the beginning when our first buyer suddenly pulled out. Thank you
We'd like to thank David-James for selling our 6th property. James has been on our journey for the past 10 years. He's always given his time to answer questions about the market areas & given sound advice. Both teams at Carlton & Mapperley are always very helpful, professional & diligent.
We've just moved with David James in a small chain and Natasha at DJ has been absolutely brilliant. Informative, proactive and available. Made the whole process much easier - went above and beyond.
Great service from David James Mapperley. Professional service, quick sale and always got through to someone in the office easily. Vicky Ingham, negotiator did an amazing job, thank you!
1st class service from David James on all levels. Lawful advice on tenancy issues through to a final sale. Its hard work and demanding but this estate agent along with Natasha make the whole process so much easier. Would never consider using any other agent in Nottinghamshire apart from David James for the whole service.
In the Spring of 2020, amidst all the upheaval caused by the pandemic, was in the unfortunate position of needing to sell my late mother's house. From first contact to completion, the staff at David James in Arnold were excellent. They dealt with a grieving family with compassion and understanding but continued with their very professional approach. I cannot thank them enough and would commend their services to any would be buyer or vendor.
David James Estate Agents is a prominent estate agency based in Nottinghamshire, specializing in residential sales, lettings, and property management services. The company caters to a diverse clientele, including homeowners looking to sell or rent their properties, as well as individuals seeking to purchase or lease homes in the North-East Nottingham area. With a team of experienced professionals, David James Estate Agents provides comprehensive support throughout the moving process, ensuring clients receive expert advice tailored to maximize property value. Recognized within the industry for its excellence, David James Estate Agents has received accolades from various property awards and maintains a strong community presence through partnerships, such as their collaboration with Notts County FC. The company is committed to delivering reliable service to its clients, backed by significant industry experience and a proven track record in facilitating successful property transactions.
This profile hasn't been claimed by the business owner.