Dental Accessories is a dedicated supplier of high-quality dental equipment and accessories, catering to both dental professionals and students. The company offers a wide range of products, including portable X-ray units, handpieces, intraoral scanners, dental loupes, and surgical instruments. With a focus on providing top-rated dental supplies, Dental Accessories aims to enhance the efficiency and effectiveness of dental practices.
The company is recognized for its commitment to customer service, providing industry-standard warranties and a 30-day money-back guarantee. Customers can expect a selection of FDA-approved products designed to meet the needs of dentists and hygienists alike. With free worldwide shipping available on select items, Dental Accessories strives to make quality dental tools accessible to its clientele.
Dental Accessories has a positive customer experience.
Dental Accessories receives a largely positive reception from customers, with many praising the quality and lightweight design of their products, particularly the loupes and curing lights. Reviewers frequently highlight the quick delivery and excellent customer service, noting that representatives are helpful and responsive when addressing inquiries.
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However, there are notable complaints regarding customer service, with some consumers expressing frustration over delayed orders and lack of communication, particularly when replacements are promised but not fulfilled. Additionally, a few customers feel that the pricing is not justified, comparing the products to cheaper alternatives available elsewhere. Despite these criticisms, the overall sentiment remains favorable, with many satisfied customers recommending the company for its reliable products and service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
89
100%
-0.3
● Low
4.4 / 5 overall
=
89 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.7▼ 0.3
12-month avg
4.0
All-time
4.4
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
2
May 25
1.0
1
Jun 25
3.7
3
Jul 25
5.0
1
Aug 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 89 most recent reviews.
Top praiseof 80 positive reviews
Delivery38%
30 mentions
Prices & value23%
18 mentions
Fast & efficient18%
14 mentions
Quality14%
11 mentions
“Perfect and timely delivery”
On “Delivery” · Jul 11, 2025
Top complaintsof 9 negative reviews
Customer service56%
5 mentions
Refund33%
3 mentions
Charges22%
2 mentions
Scam22%
2 mentions
“Ghosting is the worst form of customer relations”
On “Customer service” · Aug 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
I like my light a lot! They were very helpful when I talked with them to figure out what would work best for me, which was a clip on light. So far it’s been very helpful! It is a little heavy but I’ve... See more
Does not deserve a star. Brought loupes and compared with colleagues who brought from Ali express. Exact same yet they charged me $500 for an item that is $20 elsewhere. Scam.
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I like my light a lot! They were very helpful when I talked with them to figure out what would work best for me, which was a clip on light. So far it’s been very helpful! It is a little heavy but I’ve never used one before so I think they all are unless you get a crazy pricey one. I also like that it has multiple settings for brightness
Does not deserve a star. Brought loupes and compared with colleagues who brought from Ali express. Exact same yet they charged me $500 for an item that is $20 elsewhere. Scam.
For the price this is an amazing light; works just as good as leading lights that are hundreds/thousands more. However the battery does not last me a full 8hr work day- so I recommend buying a second battery- and even with doing that your still saving so much money!! Definitely Worth the purchase!
Loupes work well. Quick delivery. Small problem with my order but they responded quickly to my emails and promptly sent what I needed.
Considering how much cheaper they are I will admit I was a bit worried however I do really like the loupes now I have them.
Scam. While they did process the order and send the product, the exact same product is sold much cheaper on Amazon by a different seller. The cordless light is also very heavy.
I had really been wanting to get a cordless light but wasn’t wanting to pay the $2000 from design for vision. Shipping was pretty quick too. Have used for 3 weeks now and so far so good. On max lighting it is comparable to my designs lighting. I only use it for 30 minutes at a time so I can go a whole day on a battery. Extremely happy with this purchase so far and would buy again
Ordered a dental implant “ Extract Box” kit to help remove broken implant screw. Ordered on Sept 8, 2023. Tracking information after 11days showed no progress. Contacted Dental Accessories multiple times by email ( they don’t have any telephone call help line) , was told my order was lost. Issued a new YUN express tracking number. 12 days later, nothing and the tracking number shows “ none found”.
Do yourself a huge favor, DO NOT BUY FROM THIS COMPANY. They offer no follow-up, tell you “ everything is looking good” but one month later, nothing has been shipped or delivered. Have had no choice but to file a PayPal dispute to retrieve my monies paid fora product never provided.
Do not buy, bad product from China. No after sale service, no contact number to talk, to calll… messages go in the black hole with no body responding. I am trying to get my money back as very very bad service
These are perfect for my 60 yr old eyes. I use the safety shields provided even though I wear corrective glasses. I do not use my trifocals while wearing the loupes. The light is certainly better than the chair light. Give it a go. The battery lasts all day. Great investment.
Dental Accessories is a dedicated supplier of high-quality dental equipment and accessories, catering to both dental professionals and students. The company offers a wide range of products, including portable X-ray units, handpieces, intraoral scanners, dental loupes, and surgical instruments. With a focus on providing top-rated dental supplies, Dental Accessories aims to enhance the efficiency and effectiveness of dental practices.
The company is recognized for its commitment to customer service, providing industry-standard warranties and a 30-day money-back guarantee. Customers can expect a selection of FDA-approved products designed to meet the needs of dentists and hygienists alike. With free worldwide shipping available on select items, Dental Accessories strives to make quality dental tools accessible to its clientele.