DES Renewable Energy Ltd specializes in the installation of renewable energy solutions, including solar panels, battery storage systems, and electric vehicle (EV) chargers for both residential and commercial customers in Bournemouth and Poole. The company is MCS-certified, ensuring that its services meet recognized quality and safety standards.
Targeting homeowners and businesses seeking to reduce their carbon footprint and energy costs, DES Renewable Energy Ltd provides tailored energy-saving solutions. In addition to installation services, the company offers educational resources through its YouTube channel, featuring expert insights, case studies, and tips on renewable energy technologies. With a commitment to high-quality workmanship and customer satisfaction, DES Renewable Energy Ltd is positioned as a trusted provider in the renewable energy sector.
DES Renewable Energy Ltd has a positive customer experience.
Consumers consistently praise DES Renewable Energy Ltd for their exceptional solar panel installation services. Reviewers highlight the professionalism and friendliness of the staff, noting that the installation process is efficient and well-organized.
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Many customers appreciate the thorough pre-sale consultations, where their specific needs are recognized and addressed, leading to tailored solutions. The aftersales service also receives commendations for its responsiveness and effectiveness in resolving any issues. While one reviewer mentioned a minor discrepancy in the number of panels installed, this was quickly compensated, showcasing the company's commitment to customer satisfaction. Overall, the positive feedback emphasizes the high quality of service and expertise provided by DES, making it a highly recommended choice for solar energy solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
100
100%
+0.1
● Low
5.0 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0▲ 0.1
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
4.9
7
Aug 24
5.0
3
Sep 24
5.0
4
Oct 24
5.0
1
Nov 24
5.0
4
Dec 24
5.0
4
Jan 25
5.0
3
Feb 25
5.0
1
Mar 25
4.9
7
Apr 25
5.0
4
May 25
5.0
5
Jun 25
5.0
24
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 100 positive reviews
Professionalism44%
44 mentions
Friendly staff37%
37 mentions
Customer service34%
34 mentions
Helpful support27%
27 mentions
“All fitted on time and to a high standard”
On “Professionalism” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
Overall rating and review count for this company and similar companies
All I can say if you want Solar panel and batteries do not hesitate using DES renewable energy Ltd all went so well started with Darren who designed system from start to finish the scaffolders great job installing and dismantling then came the solar panel installers the electrician George Jack plus Matt who sorted my CT clamp all where very friendly and helpful highly recommended definitely 5 stars
The panels and the battery and inverter where fitted very professionally everything was explained how to use it and what to expect
Since the installation in late march this year I have seen a huge reduction in my electricity consumption and have a lot of excess to be sold back to the grid which will be another saving once I have the contract in place
Excellent installation of solar panels and batteries
After receiving information and quotes from various solar panel providers we accepted DES Renewable Energy's competitive quote. They were very helpful in providing us with information when we needed it. A survey was completed giving us confidence in proceeding with the installation and in drawing our attention to other ways we could update our electrical equipment and reduce water heating costs.
The wiring, batteries and inverter were installed with proper care and attention after we had discussed where they were to be be positioned. We took the electrician's sensible advice on where to place them. The solar panels were installed quickly despite the wet weather and the system was up and running well on time. All the DES employees were happy to seek our confirmation as to the placement of cabling etc and carried the work out professionally.
Following the installation we have been able to use the phone app to track the details of how the panels are generating electricity and the level at which the battery storage rises and falls. This guides us on how to best use our electricity. We would happily recommend DES to others planning to install solar panels.
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We are very pleased with our 15 panel and battery system. All the DES folks from planning through to installation and handover have been friendly, professional and so helpful. I am amazed at how much energy is produced, even on cloudy days. I can thoroughly recommend DES.
Really pleased with DES Renewable throughout the process of having solar PV and batteries installed. The sales team were very open and informative without any pressure. The surveyor was pragmatic and helpful - my roof has a few constraints so they did well to maximise the number of panels. The installers were prompt and very tidy. Overall a great experience, I have also bought more batteries through DES and that went smoothly as well.
Very satisfied with whole process from initial contact to DES Solar and battery install, on the day.
Jack the solar electrician, as well as the pair of roofers ....all polite professional and tidy workers.
Jack explained the operation and on line app and answered all my questions satisfactorily.
No hesitation in recommending.
DES have installed a PV system with battery for me. My experience has been excellent from start to finish. At the design stage they were very attentive and patient and provided options and guidance. The survey and then the installation were prompt (much quicker than I expected) and the workmen were skilled and friendly. I was particularly pleased with the attention paid to working out a good route for the cabling. I would not hesitate to recommend.
We found this company very helpful and knowledgeable and able to answer all of our many questions about our solar installation. The fitters were polite, efficient & tidy throughout and made sure we understood the operation of our system before they left us. So far we are very pleased with our installation and our choice of DES Renewables to do this work for us.
Jason and the team at DES installed a new Victron system for me. They worked very hard ahead of time to design a well balanced 9kw system and the prep work paid off with an incredibly smooth 2 day install. The on site crew were professional at all times and made short work of a complicated install. A few minor niggles on the way through was inevitable but they were all resolved quickly and courteously. I wouldn't hesitate to recommend them.
DES and their products couldn't have been better. From start to finish the install has been super stress free and had very minimal impact on us. We went to 3 companies and found DES to be the most informative with the best all round offer. We have a battery and panels and haven't looked back.
Our solar panel installation was great from start to finish. Easy and stress free. All staff from the office workers to the actual installers were all polite and extremely helpful. The installation was done quickly and cleanly, especially the electrician who was working in the house, constantly cleaning up after themselves, you wouldn't have known they had been here, any small hiccup (more to do with our property than there installation) was dealt with quickly and professionally.
After care has also been great, quick to reply to emails and only a phone call away to help with the technical side of working out the app etc.
Cannot fault this company in any aspect of there work. Excellent company with excellent staff.
From the first contact to the last DES were patient, knowledgeable, helpful, friendly and supportive. The PV installation team were excellent as were the electric engineers involved in the Battery/Eddy installation. We had a slight techinical hiccup with the setup initially, but they responded quickly and the technical support engineer visited us late one evening to make a couple of adjustments to the system and since then everything has been running smoothly. I would definitely recommend this company.
From my initial enquiries through to completion, the service provision, advice and professionalism has been outstanding.
My design consultant built a genuine rapport with me, understood my vision and developed a system that has exceeded expectations. All for a very competitive price and excellent after sales service.
The surveyor who visited my property prior to the install was very knowledgeable and flexible in accommodating the positioning of required components to compliment the overall aesthetic.
The installers were also polite and professional and employed direct rather than sub-contracted. This was a big part in the decision process.
The solar array looks better than I thought it would, has a great yield, even on these current January gloomy days and thanks to the installation of an iBoost, I'm getting solar heated water for free.
The team also provided advice and guidance throughout the process which has given me the confidence to operate and take advantage of the system. I have been in contact post install with a few queries and feel genuinely respected.
I can confidently say that DES have delivered an exceptional customer focussed experience and I would recommend their services to anyone interested in renewable energy systems.
Special thanks to Darren, Nathan and the team.
Without doubt DES are an excellent company to deal with. From the first telephone call contact we had with them whilst trying to decide which companies to get quotes from to the final part of the installation everyone we interacted with were very professional and attentive to detail. Our initial thoughts were turned into reality with excellent design work and the installation teams both on the roof and inside on all the "electrics" continued to the highest of standards. The ops and support side of the organisation are also slick which when taken overall makes for a cracking company to deal with. If we were starting out again we'd have no hesitation in ordering another solar system from DES. Nice One Team!
A local company that had all the answers to my many questions regarding Solar Panels. From the first phone call I made to the great after sales support I have been totally happy with their service. They, and the scaffolders, work well together and made a worrying experience a pleasant one. Thank you DES Renewables.
Excellent service from DES Renewable Energy. I was kept informed of progress, and the installation was timely, even though the roofer had to install panels in the pouring rain! DES have also helped me with the application to my energy supply company to enable selling power back to the grid. The price was exactly as stated, with no hidden extras. I'm very pleased with the service from DES Renewable Energy and have no hesitation in recommending the company.
DES Renewables have just completed the installation of a Solar System to my house.
Its a bit of a 'minefield' out there when looking for a decent company.
After loads of research and questions I chose DES
AND
I have to say I was very impressed with the whole process.
All the guys from roofers to electricians ( Not forgetting the scaffolders of course! ) worked hard and made it look easy, even with all the rain.
My roof is somewhat disjointed so a lot of thought had to go in to it to get the best result.
I was given good advice throughout the process and replies to phone calls and emails were always quick.
Also Im very pleased with the system thats been installed ( Sigenergy including batteries )
I highly recommend DES :)
Brilliant communication and the installation teams for the solar panels system (both the roofers and electrician) were very polite and professional. The work and the finished installation was very tidy.
Very competitive price.The sales team gave all the information about the installation with no sales pressure. Gave me time to think about the system ask additional questions before I committed.
The engineer arrived on the date agreed, polite and the work caused very little disruption . Cleared up any mess and made the installation as neat and tidy as possible.
Would strongly recommend this company.I am considering asking them to do additional work.
DES Renewable Energy Ltd specializes in the installation of renewable energy solutions, including solar panels, battery storage systems, and electric vehicle (EV) chargers for both residential and commercial customers in Bournemouth and Poole. The company is MCS-certified, ensuring that its services meet recognized quality and safety standards.
Targeting homeowners and businesses seeking to reduce their carbon footprint and energy costs, DES Renewable Energy Ltd provides tailored energy-saving solutions. In addition to installation services, the company offers educational resources through its YouTube channel, featuring expert insights, case studies, and tips on renewable energy technologies. With a commitment to high-quality workmanship and customer satisfaction, DES Renewable Energy Ltd is positioned as a trusted provider in the renewable energy sector.