Excellent service
Excellent service, very pro active when it comes to response times. Never had to wait or be told no

Deva Medical is a UK-based provider specializing in calibration and temperature mapping services for medical electronics. The company is UKAS-accredited under ISO/IEC 17025, ensuring high standards of compliance and accuracy. Deva Medical caters primarily to NHS Trusts, laboratories, and respiratory departments, offering essential services that support the optimal performance of cold-chain equipment, ventilators, bi-level devices, CPAPs, and nebulisers. With over 40 years of experience in the healthcare sector, Deva Medical is committed to delivering reliable service, calibration, and maintenance solutions. The company offers 24/7 service contracts to ensure that critical medical equipment remains functional and compliant with industry standards. By focusing on the needs of healthcare facilities across the UK, Deva Medical plays a vital role in maintaining the safety and efficacy of medical devices.
Reviewers consistently praise Deva Medical for its excellent service and responsiveness. Many highlight the proactive nature of the staff, particularly mentioning Mathew and Jenifer for their friendly and helpful attitudes.
Customers appreciate the quick response times and the efficiency of the service, noting that issues are resolved swiftly and professionally. The seamless experiences shared by users reflect a strong commitment to customer satisfaction, with specific mentions of timely equipment replacements and thorough explanations provided by staff. Overall, the positive feedback underscores a high level of trust and reliability in Deva Medical's services. With no significant complaints noted, the sentiment remains overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 11 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“Excellent service, very pro active when it comes to response times”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 11 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | 100 |
Bottom line: Deva Medical is #1 of 5 on overall rating in this group.
11 reviews of Deva Medical. Filter by what matters to you.
Excellent service, very pro active when it comes to response times. Never had to wait or be told no
Mathew is very helpful and responds very quickly to any queries we may have, friendly and approachable which is lovely..
Overall it's been a very smooth experience with Deva. The team are also so friendly and helpful, I can highly recommend!
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I needed to make contact with a member of Deva medical staff. Matthew answered the phone promptly and in a professional and friendly manner. He managed expectation but yet still went over and above to ensure that I was contacted in a timely manner by a colleague of Matthew's who could assist with my query. I was very impressed and want to thank Matthew for his hard work and commitment in helping resolve the matter.
Quick and efficient nebuliser replacement on behalf of NHS. Engineer arrived on time, explained functions to my wife's satisfaction and took away old machine.
I have collaborated with Mat McMahon on a number of projects over the past 18 months. He is extremely attentive and has a particular eye for detail, he makes data collation and equipment organisation a breeze. I would highly recommend using this company if you are looking for medical engineering support within the North West of England.
Always a pleasure to deal with. Any issues I have are dealt with swiftly. Lisa is very helpful and responds to any telephone / email queries efficiently, I highly recommend this company.
Our NHS Trust has worked with Deva Medical for a number of years, during which they have been responsible for servicing / calibration and temperature mapping the Trust's pharmacy fridges and ambient cabinets. Deva provides a cost-effective service and should be commended for their collaborative approach. Their engineers are professional and well trained. The office team are responsive and always work hard to deal with requests in a timely fashion. Would recommend Deva Medical for pharmacy fridge / ambient cabinet technical support.
Deva Medical is a UK-based provider specializing in calibration and temperature mapping services for medical electronics. The company is UKAS-accredited under ISO/IEC 17025, ensuring high standards of compliance and accuracy. Deva Medical caters primarily to NHS Trusts, laboratories, and respiratory departments, offering essential services that support the optimal performance of cold-chain equipment, ventilators, bi-level devices, CPAPs, and nebulisers. With over 40 years of experience in the healthcare sector, Deva Medical is committed to delivering reliable service, calibration, and maintenance solutions. The company offers 24/7 service contracts to ensure that critical medical equipment remains functional and compliant with industry standards. By focusing on the needs of healthcare facilities across the UK, Deva Medical plays a vital role in maintaining the safety and efficacy of medical devices.
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