I have had a great customer experience…
I have had a great customer experience over two years.

VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products. Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
DIRECT VAPOR receives a generally positive reception from customers, with many praising the easy-to-navigate website and competitive prices. Reviewers appreciate the swift shipping and the quality of products, particularly the vape juices.
Several customers highlight the straightforward age verification process, which enhances their shopping experience. However, there are notable complaints regarding order fulfillment, with some consumers reporting issues such as orders being delivered to incorrect addresses. Additionally, a few customers express frustration over unexpected charges for age verification, despite being repeat buyers. While many enjoy the variety and affordability offered, the inconsistency in service and order accuracy detracts from the overall experience. Overall, DIRECT VAPOR maintains a favorable reputation, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2023.
| Month | Average | Reviews |
|---|---|---|
| Jan 23 | 4.2 | 67 |
| Feb 23 | 4.7 | 52 |
| Mar 23 | 4.1 | 81 |
| Apr 23 | 4.0 | 48 |
| May 23 | 4.0 | 66 |
| Jun 23 | 3.9 | 52 |
| Jul 23 | 4.3 | 37 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I truly appreciate the easy age verification as well as prompt delivery”
“Might have good prices but need to do something about shipping and delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Value | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.6 out of 5 (good) | +3% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: DIRECT VAPOR is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.6).
500 reviews of DIRECT VAPOR. Filter by what matters to you.
I have had a great customer experience over two years.
The adult-signature-required seems ridiculous. No other mail order vape juice supplier requires this in my state.
Direct vapor has been a great experience, it is much cheaper than the local store, and their shipping is quick and easy.
Easy website.
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Never received product after 2 months. 2 different tries mailing, never received anything. After 2 months waiting, my girlfriend started smoking again. Terrible company. Have to wait 5-10 days just to get money back so 3 months they had my money. Rip off.
Once my id was finally accepted it was fine but it took 3 hrs to get the stupid browser to accept my id
easy site to use and great prices
Well, I am NOT thrilled that there is now a LIMIT of how many bottles you can buy in a 30 day period ... Just the government's way of making sure we pay the most possible excise tax, I guess....
Easy, simple, and to the point. best of all affordable.
Fast Service!!!!
Great products
Hoping the shipping time will be right?
The systemKept logging me out
I hate how long the shipping takes but other than that I love this site for sure!
Love shopping with Direct. Great prices great service.
I always have a awesome experience with DIRECT VAPOR. There is a variety of juices so there is something for everyone and great prices.
Everything was easy to find. Placing my order was confusing in that one side said free signature required and yet I was billed $5.99. But not enough to call.
Good products good prices and questions answered fast
Quick and easy
great service quick shipping
VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products. Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
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