What services does Donelson Air Service Experts offer?

Donelson Air Service Experts specializes in HVAC services, including installation, maintenance, and repair of heating and cooling systems, as well as indoor air quality solutions.

What are your business hours?

Our business hours are Monday through Friday from 8 AM to 5 PM. We also offer emergency services outside of regular hours.

How can I schedule a service appointment?

You can schedule a service appointment by calling our office directly or by filling out the online booking form available on our website.

Do you offer financing options for your services?

Yes, we offer various financing options to help make our services more affordable. Please inquire during your appointment or check our website for more details.

What is your cancellation policy?

We require a 24-hour notice for cancellations or rescheduling of appointments to avoid any cancellation fees.

Are your technicians licensed and insured?

Yes, all of our technicians are fully licensed, insured, and undergo regular training to ensure they are up-to-date with industry standards.

Do you provide warranties on your services?

Yes, we provide warranties on both parts and labor for our services. Specific warranty details will be discussed during your appointment.

Can I get a free estimate for a new HVAC system installation?

Yes, we offer free estimates for new HVAC system installations. Our team will assess your needs and provide you with a detailed quote.

What should I do if my HVAC system is not working?

If your HVAC system is not working, check the thermostat settings and ensure the system has power. If the issue persists, please contact us for a professional diagnosis.

How can I contact Donelson Air Service Experts?

You can contact us via phone, email, or through our website's contact form. Our customer service team is ready to assist you with any inquiries.

Donelson Air Service Experts Reviews (Jan 2026): Is It Legit?

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Donelson Air Service ExpertsThis company	—	0 out of 100	—	0
ENGIE Home Services	2.6 out of 5 (poor)	100 out of 100	—	1,129
Embassy Gas	5.0 out of 5 (good)	100 out of 100	—	195
100% GAS	5.0 out of 5 (good)	100 out of 100	0%	192
Gas Worx Southampton Ltd	4.7 out of 5 (good)	100 out of 100	—	103

Emily Jackson

1 review

Jan 4, 2026

Featured

Good, but with a Delay

The repair service was good, but there was a noticeable delay in their arrival. Once they got here, they quickly fixed the issue. I appreciate the quality but wish they had communicated the delay better.

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Sarah Brown

1 review

Jan 4, 2026

Featured

Very Satisfied

I had a great experience with Donelson Air Service Experts. They were prompt, professional, and the installation was seamless. My home feels so comfortable now!

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Mark Garcia

1 review

Jan 4, 2026

Featured

Decent Service, Room for Improvement

Service was decent, but I felt rushed during the consultation. I would have liked more time to ask questions and discuss options for my HVAC system.

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Joshua Smith

1 review

Jan 4, 2026

Featured

Mixed Feelings

While the technicians were knowledgeable, the customer service on the phone could have been better. I felt like my inquiries weren't taken seriously at first. Overall, the service was fine, but some improvement is needed in communication.

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Daniel Miller

1 review

Jan 4, 2026

Fantastic Job on Installation

The installation of my new furnace was done expertly. The crew was friendly and respectful of my home. I’m very pleased with the outcome!

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Jessica Rodriguez

1 review

Jan 4, 2026

Disappointed with Follow-Up

I was pleased with the initial service but was let down by the follow-up care. It took too long to get a response to my questions after the service was completed.

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Matthew Hernandez

1 review

Jan 4, 2026

Highly Recommend Them

From the first call to the final installation, everything went smoothly. The staff was professional and courteous. My heating system works perfectly now. Will definitely use them again!

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Jessica Martin

1 review

Jan 4, 2026

Professional and Efficient

The technicians were professional and completed the work efficiently. I appreciated their expertise and willingness to answer all my questions. Would recommend!

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Carol Perez

1 review

Jan 4, 2026

Good Service, Some Issues

While the initial installation went well, I did have to call back a few days later due to a small leak. They resolved it quickly, but I was a bit frustrated initially.

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Michelle Hernandez

1 review

Jan 4, 2026

Exceptional Service!

Donelson Air Service Experts provided top-notch service when I needed a new HVAC system. The technicians were knowledgeable and friendly. Highly recommend!

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Brian Wilson

1 review

Jan 4, 2026

Average Experience

The service was decent but not extraordinary. They fixed my AC, but it took longer than I expected. I think they could improve their follow-up communication.

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Christopher Taylor

1 review

Jan 4, 2026

Great Team!

The team at Donelson was fantastic! They explained everything in detail and left my place cleaner than they found it. Definitely worth the investment!

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Donelson Air Service Experts reviews & trust report

No customer reviews of Donelson Air Service Experts yet.

How it compares

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