Dyson is a British technology company that designs and manufactures household appliances and equipment. The company is known for producing vacuum cleaners, air purifiers, hair care products, and hand dryers using innovative engineering and design approaches. Dyson operates globally and focuses on developing products that incorporate advanced motor and filtration technologies.
Reviewers generally appreciate Dyson's high-quality service and professional support, highlighting the company's commitment to customer care. Many customers commend the efficient repair processes and the expertise of the technicians, noting that issues are often resolved quickly and effectively.
However, some consumers express frustration with the disappointing response times, indicating that initial contact can be slow and the overall timeline for repairs can be lengthy, especially for such premium products. Additionally, while the service quality is praised, the cost of replacement parts is seen as a drawback by some. Overall, Dyson maintains a solid reputation for customer service, but there are areas for improvement in response times. The sentiment leans positively, reflecting a generally favorable view of the company.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Dyson. Filter by what matters to you.
Took forever to get through to someone initially, but once I did, they handled my motor replacement efficiently. The new part has been working flawlessly for months now. Just wish the initial contact process was smoother.
They fixed the issue correctly but the replacement parts are quite pricey. Service quality is solid though.
While they honored the warranty without hassle, the whole process took nearly three weeks which was frustrating. The replacement unit works perfectly though, and their technician was very knowledgeable when explaining the issue. Good outcome but could be faster.
Quick answers to the questions people ask most.
Dyson designs and manufactures vacuum cleaners, air purifiers, hair care appliances, hand dryers, and lighting products. They are known for their innovative cyclone technology and cord-free vacuum systems.
You can reach Dyson customer service by calling their toll-free number, using live chat on their website, or submitting a support request online. Customer service hours are typically Monday through Friday, 8 AM to 8 PM local time.
Dyson offers different warranty periods depending on the product, typically ranging from 2 to 5 years. The warranty covers parts and labor for manufacturing defects but does not cover normal wear and tear or accidental damage.
Genuine Dyson parts can be purchased directly from Dyson's official website, authorized retailers, or by contacting customer service. Using genuine parts ensures optimal performance and maintains your warranty coverage.
Yes, Dyson provides repair services for their products both in and out of warranty. You can schedule a repair through their website or customer service, and they offer both mail-in and local service options in many areas.
You can register your Dyson product online through their official website by providing your product's serial number and purchase information. Registration helps with warranty claims and ensures you receive important product updates.
Dyson typically offers a 30-day return policy for products purchased directly from them, provided items are in original condition. Returns purchased from other retailers are subject to that retailer's specific return policy.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dyson occasionally runs trade-in promotions where customers can receive credit toward new purchases by trading in old vacuum cleaners. These programs are typically available for limited times and may vary by region.
Most Dyson vacuum filters should be washed every 1-3 months depending on usage and replaced every 12 months. Some models have lifetime filters that only need regular washing, while others require periodic replacement.
Yes, Dyson offers commercial-grade products including hand dryers, air purifiers, and cleaning equipment designed for business environments. They also provide commercial sales support and bulk purchasing options for businesses.
Dyson is a British technology company that designs and manufactures household appliances and equipment. The company is known for producing vacuum cleaners, air purifiers, hair care products, and hand dryers using innovative engineering and design approaches. Dyson operates globally and focuses on developing products that incorporate advanced motor and filtration technologies.
