Easy Live Auction is an online platform that facilitates live and timed bidding for a wide variety of auction items, including antiques, collectibles, fine art, and classic cars. The company provides a user-friendly interface where customers can participate in both live and timed auctions, allowing them to bid from the comfort of their homes. Easy Live Auction connects buyers with various auctioneers, making it easier for users to find and bid on items of interest. The target market for Easy Live Auction includes collectors, art enthusiasts, and individuals looking to purchase unique items through online auctions. The platform also offers personalized features such as auction alerts and a watch list, enhancing the user experience. With a focus on providing diverse auction opportunities, Easy Live Auction caters to a broad audience interested in acquiring distinctive items through a reliable online bidding process.
Easy Live Auction receives mixed feedback from users, reflecting both its strengths and significant shortcomings. Many customers appreciate the platform's user-friendly interface and the convenience of participating in auctions without needing to attend in person, with some calling it the best auction site available.
However, a substantial number of reviewers express frustration with the auction houses associated with the platform, citing issues such as unresponsive customer service, delayed shipments, and unclear bidding processes. Complaints about registration fees and the lack of accountability from auction houses are prevalent, leading to a sense of distrust among users. While some find the service efficient and commend the helpful staff, others report feeling misled and penalized for circumstances beyond their control.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 101 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 2.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“An easy way to enter the world of auctioneers without the need for personal attendance”
“First the auction houses take ages to reply after payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Website & app | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.6 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | 3.3 out of 5 (fair) | — | 101 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 |
Bottom line: Easy Live Auction is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.3).
101 reviews of Easy Live Auction. Filter by what matters to you.
They have too many dodgy auction houses on their platform now. They give no protection to the buyer and always back the auction house. So many timed auctions makes them a form of ebay without the buyer's protection. Deleted my account and I now go directly to the auction houses, that are professional and fair, not chancers running auctions from their spare room
Easylive are a webhosting service only. They are not at all interested in whether the auction house you deal with is trustworthy. Quite simply they do nothing more and nothing less than act as your online paddle.
WARNING: DO NOT LEAVE A BID WITH THE AUCTIONEER OR THROUGH easyliveauction.com When you leave a bid with an auctioneer you expect him/her to get you the best price, as if you had been present in the room bidding yourself and you do not expect to be materially disadvantaged leaving a bid on-line or with the auctioneer directly. Unfortunately that is very much NOT the case with Wessex Auction Rooms auctioneers via easyliveauction.com - to my cost I have learned that all the things being absolutely equal and ranking pari passu, at Wessex Auction Rooms you pay substantially more if you leave an online bid, than if you bid yourself. If you must bid for items at this disreputable auction house you absolute must bid for items yourself. If you leave bids with the auctioneer or leave a bid online through easyliveauction.com you may well end up paying substantially more… as I did. Based on my experience, if someone informed me that the auctioneers at Wessex Auction Rooms were also encouraging shilling and bouncing fictitious bids off the walls, I shouldn’t be the least bit surprised.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 32% are 1–2★.
the customer service is diabolical after banning me from the site due to no reasons what so ever, they then proceed to tell me my account has some details that match another account who hasn't paid, when I asked about the account details and in what way could this be resolved the reply was they cant talk about the matter or disclose information to me! They end with happy bidding. there are many other bidding sites and I certainly wouldn't recommend this one
Sold items on this service via Dartmoor Auctions it has taken me 14 months and a lot of complaining to get a payment my advice is don't let Dartmoor Auctions sell anything for you
NEVER EVER EVER GOT MY ITEMS ! They created a Royal Mail tracking number but never ever ever sent it ! , they need the money more than I do obviously 🙄. If you look they get the same people to leave positive reviews from there last negative reviews over and over again to try to get there % rating up , on the 21st to the 22nd about 30 people left reviews? (Very odd ) lol 😂. Just watch your money with these as in the end they will hold all your items you won and not send them until they think they are up !. I won a smashed clock (threw it in bin 🗑️ when i unwrapped it !) & won a JVC camcorder that was collected from a dump I found out ? , they apparently sell many many items from the dump as someone has told me who has similar problems and experience as to what I have .
Would have to agree with many that have experienced power hungry auction houses happy to throw out bans for no reason . I won a lot costing £7 from Ashleys Wallers, they are only 15 minutes down the road so as before I arranged to pick up the item in the week, this is done to avoid monumental postage charges. I was told yes thats fine, a day later they put a ban on me, I went in the next day and was told the girls in the office had done it and someone would phone. They did and apologised for the inconvenience it caused and said they would lift the ban. Today having gone into an auction I have been turned away because this false flag of a ban hasn't been lifted . Day's trade lost and I doubt Easylive will do anything like they have with many. This leaves Easylive auctions totally unreliable for business use, and they should really take a responsible stance or change there name.
Appalling service, via mobile phone, their site kept crashing and the live bidding chance was missed, my mobile worked well in every other way, and they wouldn't accept any responsibility. Avoid
Horrible auctioneers protected by spineless customer service. First the auction houses take ages to reply after payment. One auction house (Sheffield gallery) was also lax in sorting our shipping. Mixed up it's payment. Upon offering to wait to sort out the transaction with the bank or cancellation altogether, they place a unilateral block and demand me to use credit card instead. I state my dissatisfaction at their behaviour and pause everything till an apology is offered as at no step did I state non-payment. First they throw me the non-sense that I am legally bound to buy but then they cancel the sale when they see I am not budging without apology (it was just one small cheap lot, I am sure they were making a statement). They had dug their heels as did I. They spam my inbox when I clearly asked them that I will not entertain any communication without express apology first. I take the matter to easylive out of contempt to ask them to cease and desist and help me recover my goods and remove the block for the auction house's misdemeanor. I had sent the screenshots of the mail trail. But then they stall saying that they would prefer I forward the mail string to them instead (strange? As the screenshots clearly showed the time stamps and sequence). Then they have the gall to tell me that I apologise and offer to pay something more as a goodwill gesture. I lost my mind and clarified the situation again. They then abruptly close the case without either removing the block or any other solution despite my multiple offers to help resolve the situation. They give no explanation and only promise me to send a cease and desist email which they clearly didn't as the auction house had again mailed to me just to irritate and surmonize. I have run out of patience. This was a waste of time, money and mental peace. A bunch of egotistical thieves run amok without accountability. They will never get another pound from me and I would suggest you to be wary with parting with yours for this lot
Customer service is shocking. They said I bid on a lot which was impossible for me to do as was on a long drive and have witnesses to this. Contacted auction house which wasn’t helpful. Made to pay and take a lot I didn’t even want and didn’t bid on. I will never use again as they are always right and customer always wrong 😡😡😡
Not impressed with the supporting services regarding my account block & a friend used my address that affects my account now. They requested all documents like you are going to UK border or applying for British citizenship. I gave all the details and Easy Live Auction services answer irresponsibly that they are still unable to confirm it is not me?! And now they ask me to ask my friend to give all documents to check . It is absurd!!! I have to give up as it is such a wasting time to deal with ‘machine’ style support. There are so many platforms I can use or join the auction directly.
After using Easy live for many years I had a major problem with Halfway Auctions after bidding I had an accident spending 2 weeks in hospital with metal work fitted, on my return I found that rather than take the payment from my registered card the auction house had barred me from bidding with all auction houses on Easy live. I contacted Easy live after explaining to Halfway Auctions what had happened but they weren't interested, I was told by Easy live they couldn't do anything and it had to be the auction house to lift the ban. It is now over a year and still the ban continues and to add insult to injury Halfway Auctions have emailed today stating they are putting their prices up, yet they have barred me from every auction house via Easy live as they don't want to 'upset' Halfway Auctions. If I could give these companies 0 stars I would, I now only deal with reputable auctions houses independently without paying Easy live fees, they take money and do nothing to help auction bidders/buyers.
As with other people, service was awful, I was misled by the auction house and ended up paying a large amount through easylive on a lot that is worth pennies. I am also extremely suspicious about the pattern the bids followed, I suspect I was bumped up to the maximum bid I had logged, though I cannot prove this. When I indicated my unhappiness at this experience and asked to return the lot for a refund, the lack of co-operation was remarkable. easylive do nothing. Auction houses stand and fall by the quality of their descriptions as inaccurate descriptions can cost you a fortune. The auction I suffered under was unco-operative, extremely dishonest and misleading. Stacey's in Chelmsford Essex. They are charlatans, avoid at all costs.
You can pay your invoice from an Auction House and you still can be BLOCKED from bidding on EASYLIVE because the Auction House can’t find your payment. You can email the Auction House proving payment with a receipt from the BANK and they don’t BOTH to reply. Some Auction Houses smash / damage your items once paid for, then make out it was like that at the point of SALE or damaged by a thrid party after the sale, items stolen or party stolen after the sale. EASYLIVE is globle and you can’t view all the auctions in person and the auction houses know that, so can get away with selling junk which is not fit for re-sale. TRADING STANDARDS state items / goods MUST be fit for purpose and have to match there discriptions in the catalogue, if NOT it is classed as MISS SELLING / MISS SOLD and the buyer does NOT have to take the item or pay for it, If the Auction House has posted the item, it can be returned with the Auction House having to PAY the return postage, under the LAW the Auction House has to give a FULL refund. But try telling that to the Auction House and you get blocked. There are many untrustworthy Auction Houses NOW using this platform and EASYLIVE turns a BLIND EYE, letting the Auction Houses miss lead the public as it comes down to how much money EASYLIVE are getting in FEES from the Auction Houses each week. Easylive have a responsibility to their buyers as they are taking a fee for their services. When it comes to the LAW Easylive become liable for any miss selling or wrong doing by any Auction Houses who use their site as a selling platform as they are taking a fee. That’s the LAW now. Upholstered furniture offered for sale which does NOT meet the fire regulations of 1988. NO FR LABLES, means it can't be sold. Counterfeit goods openly being sold ( football shirts ) Which is against the LAW. Items photographed from the best side. You request a condition report or ask about postage and you don’t get a reply. More and more Auction Houses want BANK payments, knowing once paid for, you can't get your MONEY back, do a charge back, stop the payment or get a refund. Always pay with a CREDIT CARDS where you can, as you have come back, if items don't match the Auction Houses description. NO longer willing to use Easylive as NOT all Auction Houses are HONEST today. I will be NAMING and SHAMING Auction Houses who use EASYLIVE Platform to sell and miss lead the public. You can write to EASYLIVE expressing your conserns about miss selling, the treatment of customers by Auction Houses and EASYLIVE don't write back. Each Auction House should be able to have a review done / feed back on the EASYLIVE platform, A number of stars system. Professionalism, ***** Service, ** Cataloque accuracy. *** After care. ***** Postage and packing. **** Then if the Auction Houses falls below an ACCEPTED standard they should not be allowed to use the EASYLIVE Platform until they improve the business practices. As it stands EASYLIVE is becoming UNTRUSTWORTHLY and bit of a JOKE.
lot of ducking and diving with easylive say the 10p is not charged but its on my statemnent as charged
If you have a problem with anything they will not do anything, they just blame the auction house and tell you to take it up with them. Your better off contacting the auction house, finding out their commission and postage and packaging (the new scam) and bidding with them
Buyer beware that they are not honest. I won and took screenshot of that as a record but when I went to pay and collect, that item wasn't in my invoice! They said another ebuyer won with the exact amount (not higher)! By reading other people reviews,it sounds like simmilar situation happened to others!!! I did research and found out ,there is no other ebuye, it's Easylife itself! Shame on you
This happened to me too at a Jones and Jacob sale on 13th March. EasyLive say that they merely provide the software and it is up to the auctioneer to decide which bids to accept. Since I was accepted as a bidder via EasyLive by the auction house, and paid the £3.00 fee, there was in effect a contract between us that was not honoured. Buyer beware!
Easy Live Auction is an online platform that facilitates live and timed bidding for a wide variety of auction items, including antiques, collectibles, fine art, and classic cars. The company provides a user-friendly interface where customers can participate in both live and timed auctions, allowing them to bid from the comfort of their homes. Easy Live Auction connects buyers with various auctioneers, making it easier for users to find and bid on items of interest. The target market for Easy Live Auction includes collectors, art enthusiasts, and individuals looking to purchase unique items through online auctions. The platform also offers personalized features such as auction alerts and a watch list, enhancing the user experience. With a focus on providing diverse auction opportunities, Easy Live Auction caters to a broad audience interested in acquiring distinctive items through a reliable online bidding process.
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