Easy Live Auction is an online platform that facilitates live and timed bidding for a wide variety of auction items, including antiques, collectibles, fine art, and classic cars. The company provides a user-friendly interface where customers can participate in both live and timed auctions, allowing them to bid from the comfort of their homes. Easy Live Auction connects buyers with various auctioneers, making it easier for users to find and bid on items of interest.
The target market for Easy Live Auction includes collectors, art enthusiasts, and individuals looking to purchase unique items through online auctions. The platform also offers personalized features such as auction alerts and a watch list, enhancing the user experience. With a focus on providing diverse auction opportunities, Easy Live Auction caters to a broad audience interested in acquiring distinctive items through a reliable online bidding process.
Easy Live Auction has a positive customer experience.
Easy Live Auction receives mixed feedback from users, reflecting both its strengths and significant shortcomings. Many customers appreciate the platform's user-friendly interface and the convenience of participating in auctions without needing to attend in person, with some calling it the best auction site available.
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However, a substantial number of reviewers express frustration with the auction houses associated with the platform, citing issues such as unresponsive customer service, delayed shipments, and unclear bidding processes. Complaints about registration fees and the lack of accountability from auction houses are prevalent, leading to a sense of distrust among users. While some find the service efficient and commend the helpful staff, others report feeling misled and penalized for circumstances beyond their control.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
101
100%
● Low
3.6 / 5 overall
=
101 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.0▲ 2.0
12-month avg
2.6
All-time
3.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.0
2
Oct 24
—
0
Nov 24
5.0
1
Dec 24
—
0
Jan 25
2.0
2
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
2
May 25
—
0
Jun 25
3.0
2
Jul 25
1.0
1
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
Top praiseof 66 positive reviews
Easy to use65%
43 mentions
Customer service23%
15 mentions
Website & app21%
14 mentions
Fast & efficient9%
6 mentions
“An easy way to enter the world of auctioneers without the need for personal attendance”
On “Easy to use” · Aug 25, 2025
Top complaintsof 32 negative reviews
Payment issues41%
13 mentions
Customer service34%
11 mentions
Account issues19%
6 mentions
Returns16%
5 mentions
“First the auction houses take ages to reply after payment”
On “Payment issues” · Sep 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
Overall rating and review count for this company and similar companies
Great Site, Fairly easy to use, But I find the essential information hard to find, Eg Payment information for selling, I can't find a Ledger of my sold items anywhere...
There seems to be a 'Lull in communication' between the Auction House and Easylive, And often essential information is missed
The actual site generally works well. I buy a lot. However their relationship with the 100s of Auction houses appears highly unregulated and totally hit and miss. The Auction houses can pretty much do as they please. The biggest 2 issues being extremely inflated packing and posting charges being slapped on items by auction houses. There are no controls in place so each Auction house can charge and use what they want. After you've paid them commission often of 30%, many places will take several times the actual postage costs to pack and send. Something needs to be done to reign this in.
Number 2..The auction houses can simply block you from ALL the other auction houses on the platform for whatever reason they want and no matters who's at fault. Easy Auction will do nothing to help. No investigation, no help.
These issues must be sorted out because the customer is being let down.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 32% are 1–2★.
About Easy Live Auction
Easy Live Auction is an online platform that facilitates live and timed bidding for a wide variety of auction items, including antiques, collectibles, fine art, and classic cars. The company provides a user-friendly interface where customers can participate in both live and timed auctions, allowing them to bid from the comfort of their homes. Easy Live Auction connects buyers with various auctioneers, making it easier for users to find and bid on items of interest.
The target market for Easy Live Auction includes collectors, art enthusiasts, and individuals looking to purchase unique items through online auctions. The platform also offers personalized features such as auction alerts and a watch list, enhancing the user experience. With a focus on providing diverse auction opportunities, Easy Live Auction caters to a broad audience interested in acquiring distinctive items through a reliable online bidding process.