Have never been disappointed
Have never been disappointed, quite the opposite, delivery service is awesome!

EatStreet is an online food delivery service that connects customers with local restaurants and eateries. By providing a user-friendly platform, EatStreet allows consumers to browse menus, place orders, and enjoy a variety of cuisines delivered directly to their homes or workplaces. The platform aims to simplify the food ordering process, offering options for delivery, takeout, and catering. The company's target market includes individuals and families seeking convenient meal solutions, as well as local restaurants looking to expand their reach and customer base. With a focus on enhancing the dining experience, EatStreet leverages technology to ensure that users have access to a diverse selection of food options, timely delivery, and reliable service. Visit eatstreet.com to learn more about their offerings.
EatStreet receives mixed reviews from customers, reflecting both positive and negative experiences. Many consumers appreciate the quality of food and the promptness of delivery, often highlighting the great service they receive from drivers.
However, a significant number of reviewers express frustration with order accuracy and customer service. Common complaints include receiving incorrect items, long wait times, and unresponsive support when issues arise. Instances of food being delivered to the wrong address or not at all are frequently mentioned, leading to dissatisfaction. Additionally, some customers report unexpected fees that were not clearly communicated. Overall, while there are positive aspects to EatStreet's service, the recurring issues with order fulfillment and customer support leave many feeling disappointed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Communication kept through out the entire delivery process”
“They have large fees but fill in customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: EatStreet is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.1).
500 reviews of EatStreet. Filter by what matters to you.
Have never been disappointed, quite the opposite, delivery service is awesome!
I have always had great drivers that delivered my food. My only criticism would be that you can't see real time on a map when driver is driving to the restaurant and on their way to your home, just the time when your ordered and is on it's way like another delivery company.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 37% are 1–2★.
Our order delivered right on time from El Jimador. Excellent delivery person. Kind and cheerful. No complaints!
I ordered food. Then on another occasion I went to the restaurant myself to pick up an order. I was surprised to see the difference in the prices on their menu vs the price I paid through eatstreet. I understand about the need to collect fees to run a business, but didn't like finding out after the fact that I was paying more, plus delivery charge and tip.
We always have great service. The website not always updated to restaurants that are closed on not taking online orders.
EatStreet is the only site I use to order food. They never disappoint. Ordering couldn't be easier and they confirm each and every step along the way. I would recommend to anyone. Oh and last but not least their fees are very reasonable!
Never had a issue and sometimes when I order through them the prices be cheaper!!!
Ive always been satisfied with Eatstreet's service and the platform itself for food delivery. I especially like the more localized selections of resturants they cover as there are so many resturants in Carbondale. That being said, due to my restrictive diet there really are only a handful of choices for me to pick with them so I havent used them as frequently as the other delivery websites, but Im very grateful for service Eatstreet has provided all the same
Service great, timely and food hot!
Was good but now minimum order is too high. Done with you.
Placed a small order for food from a fast food place and it was out for delivery as of 6:19 then I get a text saying it’ll be late and that it’ll be delivered by 7:13 which means my food is going to be soggy and cold my husband called the customer support number he had for eatstreet and they wouldn’t do anything to help since the food was made and picked up by the driver already. Should have went and got it myself.
EatStreet is an online food delivery service that connects customers with local restaurants and eateries. By providing a user-friendly platform, EatStreet allows consumers to browse menus, place orders, and enjoy a variety of cuisines delivered directly to their homes or workplaces. The platform aims to simplify the food ordering process, offering options for delivery, takeout, and catering. The company's target market includes individuals and families seeking convenient meal solutions, as well as local restaurants looking to expand their reach and customer base. With a focus on enhancing the dining experience, EatStreet leverages technology to ensure that users have access to a diverse selection of food options, timely delivery, and reliable service. Visit eatstreet.com to learn more about their offerings.
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