Easy to use!! Staff is great to work with!!
I love how patient they are with you when it comes to explaining things. They also have really good factoring rates!

eCapital Freight Factoring is a specialty finance lender that provides flexible working capital solutions tailored to the needs of small and medium-sized businesses. The company focuses on delivering fast and efficient access to funding, enabling clients to manage cash flow, invest in growth opportunities, and navigate changing market conditions. With a capacity to fund facilities ranging from $5 million to $250 million, eCapital serves a diverse clientele across North America and the U.K., offering customizable financial solutions that adapt to various business requirements. The company leverages cutting-edge technology and industry insights to streamline the financing process, reducing friction and expediting approvals. By positioning itself as a strategic partner, eCapital aims to empower businesses to thrive in competitive environments, ensuring they have the necessary capital to move forward effectively.
eCapital Freight Factoring receives a mix of feedback from its customers, with many praising the service and support provided by representatives like Johnny McSorley and Alex Sanchez. Reviewers highlight the great experiences they have had, noting the knowledgeable and patient assistance during the onboarding process.
However, there are significant complaints regarding the company's management and communication, with several customers expressing frustration over unresponsive staff and issues with payments. Some users report feeling scammed or mismanaged, particularly concerning contract terms and the handling of invoices. While many appreciate the quality of service, the negative experiences regarding management and operational issues cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.3 | 12 |
| Sep 24 | 3.1 | 9 |
| Oct 24 | 4.1 | 15 |
| Nov 24 | 2.7 | 13 |
| Dec 24 | 2.3 | 8 |
| Jan 25 | 3.0 | 8 |
| Feb 25 | 4.7 | 115 |
| Mar 25 | 4.1 | 34 |
| Apr 25 | 4.1 | 9 |
| May 25 | 2.7 | 7 |
| Jun 25 | 3.4 | 5 |
| Jul 25 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“eCapital always provides 5 star service and will go out of their way to help move your operation forward”
“Im not sure when they got over taken by people from a third world country but they have just gotten worse, they think...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 1.7 out of 5 (poor) | 3.6 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | 1.5 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 27 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 |
Bottom line: eCapital Freight Factoring is #4 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.7).
1,000 reviews of eCapital Freight Factoring. Filter by what matters to you.
I love how patient they are with you when it comes to explaining things. They also have really good factoring rates!
Sales person (Peyton Gravelle) stated our company does not have any hidden fees like many of these other companies. They are already on the pricier side Charging 3.25% factoring fee. Literally 10 days after my first factoring payment they Raised the factoring fee to 3.75%!!! On top of that they charge a $10 ACH transfer fee on every transaction.(Which was also not stated) + $2 on every invoice. Do the math, and before you know it this company is sucking out 4+% . Ya it may sound minor $$ wise, but honesty & Transparency is what I’m looking for in a business partner of this nature. So if your looking what I’m looking for. I’d look elsewhere.
They are a 5 star company no questions asked, Steven is a great guy
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Randy Redler is very professional, available, and knowledgeable. Which helps streamline the financial process. Thank you Randy!!! Best regards from your friends at A&D Logistics and Superior Logistics Dispatch & Consulting
I would like to thank Randy, for helping me this pass year. Randy was awesome!!!!! He was always available when I reach out to him. Again thank you Randy for all your help. Juliet Brown
That was an easy way to setup, the support is one of the best I have experienced in my life. All Good
The take time for money
Easy to use and give you a lot of options for immediate result.
Very simple process to factor my first load with E Capital. Randy and the team were easy to work with and everything went smoothly.
I needed help on boarding to the app, Jannah Johnson was amazing with helping me take care of my issue.
It was very easy to setup with ecapital and they where very helpful. ECapital is a factory company that u can grow ur business with!
Estoy muy contento y satisfecho con sus servicios son muy eficientes amables y confiables
Everything’s going fine
It took a little time but everything worked out
This was my first experience with eCapital factoring services, and the process was very smooth! Funds were available within minutes- I highly recommend eCapital, you want be disappointed! Everyone I spoke to were very polite and professional.
Amazing awesome
Best company, great customer service both Samantha child and Alex were amazing individuals. Any one wants to do factoring please I would recommend them. Call Alex or Samantha child, you will be happy. Thank you guys happy my company starts with you Dpworld trucking company
I love their services
Had an issue with a broker stating that they had to be paid by the customer prior to funding and also stated that I needed an invoice with my company letter head. I contacted eCapital and the issue was resolved instantly. What more could I ask for? Great service and very polite.
eCapital Freight Factoring is a specialty finance lender that provides flexible working capital solutions tailored to the needs of small and medium-sized businesses. The company focuses on delivering fast and efficient access to funding, enabling clients to manage cash flow, invest in growth opportunities, and navigate changing market conditions. With a capacity to fund facilities ranging from $5 million to $250 million, eCapital serves a diverse clientele across North America and the U.K., offering customizable financial solutions that adapt to various business requirements. The company leverages cutting-edge technology and industry insights to streamline the financing process, reducing friction and expediting approvals. By positioning itself as a strategic partner, eCapital aims to empower businesses to thrive in competitive environments, ensuring they have the necessary capital to move forward effectively.
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