Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers. The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.
Echt Apparel receives a mix of feedback from customers, with many praising the quality and fit of their gym wear. Reviewers frequently highlight the amazing quality of the clothing, noting that items fit perfectly and are comfortable, with fast delivery being a consistent positive theme.
However, a significant number of customers express frustration with sizing inconsistencies and the return process, indicating that some items do not match expected sizes. Complaints about customer service also arise, with specific mentions of unhelpful interactions. While many consumers love their purchases and appreciate the designs, others report disappointing experiences, particularly regarding material quality and service issues. Overall, the sentiment leans positive, but the concerns about sizing and service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 116 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.7 | 3 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.1 | 7 |
| Jan 25 | 3.2 | 13 |
| Feb 25 | 3.8 | 6 |
| Mar 25 | 4.5 | 6 |
| Apr 25 | 4.5 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 3.0 | 4 |
| Aug 25 | 3.8 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“I completely rate their clothing as of very high quality which brings me to buy again and again”
“Would not have been buying from here if I had of known hassle to return”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.4 out of 5 (good) | 3.3 out of 5 (fair) | +24% | 116 |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Echt Apparel is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.3).
116 reviews of Echt Apparel. Filter by what matters to you.
brought a hoodie and t shirts. The hoodie has been washed no more than twice using instructions given! The green hoodie has changed it's colour, it's got different types of light green spots, started on the hood after first wash, second wash it's on the arm. I Spent quite a lot of the order all together. I would never buy again which is a shame because actually loved the hoodie and would have spent more
I ordered four leggings and a large bra from their website, where my size was listed as available. After my order was processed, they contacted me to say my size was unavailable and offered a refund or exchange. I chose an exchange and selected a black bra in the same style from their website, informing them of my choice. Their representative, Monique, responded, claiming the bra had been sold out for weeks and requested a screenshot of the bra and size I wanted. I found this request condescending and felt accused of lying, but I provided the screenshot. Monique then claimed the bra was an old style they no longer sold, contradicting the fact that I could order it initially. She offered to sell me the black bra for an additional $24. I was appalled that I was expected to pay extra due to their website’s incorrect inventory, which is entirely their error. This customer service experience was unacceptable, and I will never shop with them again.
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The item I received was dirty like someone had dribbled down the front of it. Upon emailing the company I received no apology and asked what I would like to happen but given no option but to return the item. Customer service was appalling telling me I had not chosen another way to deal with the issue but was given no other option.
Company is awful. Need a simple exchange. Paid extra for package protection. Nothing fits everything is massive. I asked to exchange one item and then also must hem three misfitting pants at additional costs. They then asked me to send them pictures of my underaged daughter wearing the misfit (clearly men's sized for a girl) unisex sweatshirt to prove it doesn't fit. They asked me to send them pics of their garment being measured with a tape (why?). They won't exchange it for a smaller size without pics of the exact garment they themselves sent me. Why am I QA-ing your garments? I don't need to send pics, I need a smaller size. The clothes are too long for us both, and we are above averaged height women. All three pants need to be hemmed unless you are over six feet. Refuse a simple size exchange. Hard pass. Creepy and uncompliant to Australian Consumer Protection Laws.
Terrible customer service. Very unhelpful. Melissa has worst customer service i have seen in a long time. Assumed something she shouldn't have and now not only do I not get my refund i also don't get my order. WHATEVER YOU DO DO NOT ORDER FROM THEM!! The sizing is ridiculous. XL should be a 14/16 not a 10/12. Great body positivity Echt (NOT)
Straight up the worst quality activewear. I went on a shopping spree here purchasing 9 sets of work out leggings / bra. After a few wears 3 of them had splits in the seams. Contacted customer support who said that is general wear and tear. I have had lululemons for 5 years and theyre still in perfect condition.
IF YOU ARE AMERICAN, AVOID LIKE THE PLAGUE. WORST CS, MAKE YOU PAY FOR SHIPPING, AND IT IS NEAR IMPOSSIBLE TO GET YOUR PACKAGE NEEDING IT SIGNED. QUALITY IS MEDIOCRE, THE JACKETS ARE VERY POOR QUALITY AND LAST MAYBE 45 DAYS BEFORE IT IS GARBAGE. MAKE SURE YOU WANT IT, IF YOU BUY IT. RETURNS ARE CHALLENGING AND ANOTHER COST TO SEND BACK. THEY ALSO GAVE ME A FREE BAG ON POINTS, BUT LIED AND CHARGED IT ANYWAY. DO NOT RECOMMEND. FOREVER 21 IS BETTER QUALITY.
Commande en fin novembre pour un cadeau d'anniversaire le 19 décembre. Réception du colis une semaine après le 5 décembre. Jusque là aucun problème sauf que le colis arrive avec des frais de douanes de 52€ pour une commande à 150€. Surpris car j'avais déjà commandé sans avoir de douanes. Je refuse le colis pensant qu'il s'agit d'une erreur. Je contact de bonne foi echt qui me cite ses conditions générales de vente ne prenant pas en compte les frais de douanes et pénalisant le client qui renvoit le colis en lui offrant un remboursement à utiliser sur le site moins 20$ aus. Ou bien un renvoi pour l'international avec 55$ aus supplémentaires à régler! Hors lors de la validation du panier que ce soit sur le site internet ou l'application à aucun moment les frais de douanes ne sont mentionnés. Si vous ne consultez pas les CGV en pied de page du site où application c'est l'erreur assurée. Pourtant les frais d'envoi sont déjà élevés et la majorité des sites de ventes à l'international proposent des solutions de paiement des douanes avec le transport. Comme eBay. De plus les deux interfaces proposent des pages en Français donc on ne pense pas à ce risque. Les échanges sont courtois au début avec le service commercial ils semble vouloir agir rapidement et globalement bien que déçu d'avoir raté le cadeau d'anniversaire, j'espère trouver une solution avec le service commercial pour obtenir un renvoi rapide du colis et tant pis kit à payer ce supplément au risque d'avoir a nouveau des frais de douanes. Puisque la aussi je suis coincé car le remboursement se fait uniquement sous forme de bons d'achat sur le site! Donc perte de 20$ plus risque de douanes! Finalement le temps passe nous sommes fin décembre et j'apprends que mon colis n'est toujours pas retourné, je ne comprends pas car en deux jours le colis est réexpédié par Chronopost et arrive à l'aéroport de Roissy Charles de Gaulle. Donc quitte le pays. J'insiste auprès du service commercial de Echt qui me donne après demande auprès du transporteur un retour expliquant que le colis est reparti par voie maritime et qu'il peut prendre une moyenne de 3 mois pour revenir en Australie ! Je demande donc à Echt un remboursement ou une solution à l'amiable pour le renvoi d'une commande similaire. J'explique que je reconnais mon erreur de lecture des CGV mais que ce délai d'attente n'est pas acceptable, qu'ils ont la preuve que le colis est renvoyé et que je ne suis pas responsable des choix contractuels de leur transporteur. Ils s'obstinent et refusent tout geste commercial. Ils maintiennent qu'ils s'appuient sur leur CGV et que par conséquent je dois faire preuve de patience. Honnêtement c'est dingue, je n'ai jamais eu ce type de problème sur un site de vente internet. C'est hallucinant, en Europe le consommateur est protégé par la loi. Pour l'Australie il semble que ce soit tout autrement. Donc je déconseille très fortement l'achat des Français. Au risque minimum d'avoir d'importants frais de douanes ou pire ma situation! Service commercial je note 0. Dommage les produits sont de qualité et c'est pour celà que je commandais à nouveau.
This was my first ever order from ECHT. Don’t trust their returns/exchange. Don’t buy from this ECHT. Sizing is so weird.When you ask to return for a refund, they make it extremely difficult. They refused to give me my money back and said they would only give me credit. Difficulties and refused to help. And you need to pay $10 to return it! Definitely wont recommand Echt Apaprel to anyone.
I am so so disappointed with ECHT. I waited so long for black friday so that I could finally afford your clothing but the sizes are so wrong. They are not true to what your sizing explains at all. I was saving up so that I could order ECHT and finally get something for myself. The worst is that because I bought sale items I cannot get a refund and if I want to send the package back I have to pay $20. I have to work 5 hrs to pay for the order I placed which was $126 and now on top I have to pay $20 to send the package back to you and then again pay $15 for ECHT to send the right sizes (totalling $160). This order made me really sad and I don’t think I will be ordering again from you.
Ordered for 98€ on their website. Shipment was additionnally 34,95€. Echt Apparel sends my shipment. Shipment returns to them after 2 days because they failed to pass the Australian customs: "declaration was incorrect or incomplete". They send me an email and ask for additionnal 35€ to resend my order. I answer them that I'm not responsible for their mistake, they should resend it for free or refund me my order in full. Today I see that they refund me only 96,25€. Now I had to open a resolution case on paypal. Never had problems with Gymshark or Teveo. Definitely wont recommand Echt Apaprel to anyone.
Please do not buy from this company if you live in the U.S. To return an item cost $218 by Fed Ex and $114 by U.S. mail and it’s at your cost. I was shipped the wrong size and paid $40 for a pair of leggings that I cannot return! This is unacceptable service! Buyer Beware!
I have literally just received my third order from Echt.. I hate it.. I must be in between sizes because small is too large and extra small is way too tight.. I am sick of paying so much money in postage to send things back And I have nothing to show.. Looks like these items will be going back to however because I can’t get a refund I am stuck On this merry-go-round
Ordered one pair of flare leggings. I was given one option for shipping which was $25. This shipping method ensured that I would receive my package in 3-5 days. I was home every single day at the times when the package was allegedly brought to the house for a signature. (Which was at 6:55 PM, 7:48 PM and 4:50 PM.) After receiving the first two notifications that I was not home for a signature (I was purposely home every day for this package), I reached out MULTIPLE times to customer care to change my delivery options to “no signature required” but was told that I was not able to make the change. Every email I received was AI, not a real person from ECHT. It is day 7 with no leggings, I just requested a refund so we will see how the matter is handled from here. So disappointed in this entire process.
Items of clothing are way smaller than advertised. I bought a couple 4XL singlets to wear to the gym but when they arrived they seem to fit like a XL-XXL. Way too small for me. I can’t be bothered doing a refund thru the website so I just gifted them to my nephew. Just be mindful when buying clothes in your size that they will probably on the smaller side. Definitely order 1-2 sizes above your normal size.
Very bad ecperience! I tried ECHT because I really liked their designs and they were offering 20% off for first-time buyers. After subscribing, I waited for the discount code so I could use it at checkout, but it didn’t arrive in time. I ended up completing my order without the discount, and only after my order was confirmed did the code arrive in my email. It felt a bit disappointing, like the 20% was just a bait to get people to order. I personally wouldn’t recommend shopping here based on my experience.
Melissa from customer service should find a new career. Echt need to familiarise themselves on Australian consumer law, their lack of knowledge is disgraceful. Purchased a pair of tights which were more sheer than stockings, after having to negotiate with them to not have to pay for delivery back they refused to refund the item. Under ACL if an item does not appear as imaged and does not serve its purpose you are entitled to a refund. For reference I purchased 3 tights - I kept 2 and returned 1. The tights were $35 and Echt were too consumed by being a greedy business to refund $35!!!! That’s incredibly poor lol. Why would someone purchase a pair of tights if they knew they were going to be so see through. To make matters worse when I first came to Echt with the issue. I said the tights are see through; you can see the tattoo on my a** and my underwear To be able to have Echt cover the return shipping. They requested photo proof of what I had just described. Gross behaviour. I advised I felt sooo uncomfortable In response to Echt reply: The two other tights were kept because they were made of a different material which were better quality and NOT see through. All 3 tights were size XS and they all fit with no issues. To reference I’m 165cm and 54kgs - my usual size is a XS (in all the clothing I own from this brand) So trying to label this as a fit issue is disgusting behaviour from a gym brand.
Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers. The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.
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