Good customer service and knowledgeable
Good customer service and knowledgeable

Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers. The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.
Echt Apparel receives a mix of feedback from customers, with many praising the quality and fit of their gym wear. Reviewers frequently highlight the amazing quality of the clothing, noting that items fit perfectly and are comfortable, with fast delivery being a consistent positive theme.
However, a significant number of customers express frustration with sizing inconsistencies and the return process, indicating that some items do not match expected sizes. Complaints about customer service also arise, with specific mentions of unhelpful interactions. While many consumers love their purchases and appreciate the designs, others report disappointing experiences, particularly regarding material quality and service issues. Overall, the sentiment leans positive, but the concerns about sizing and service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 116 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.7 | 3 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.1 | 7 |
| Jan 25 | 3.2 | 13 |
| Feb 25 | 3.8 | 6 |
| Mar 25 | 4.5 | 6 |
| Apr 25 | 4.5 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 3.0 | 4 |
| Aug 25 | 3.8 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“I completely rate their clothing as of very high quality which brings me to buy again and again”
“Would not have been buying from here if I had of known hassle to return”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.4 out of 5 (good) | 3.3 out of 5 (fair) | +24% | 116 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Echt Apparel is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.3).
116 reviews of Echt Apparel. Filter by what matters to you.
Good customer service and knowledgeable
I can’t say enough good things about Echt. The customer service is truly exceptional—the best I’ve ever experienced anywhere. Every interaction has been warm, helpful, and professional, and you can tell they genuinely care about their customers. On top of that, the quality of the clothes are outstanding. I’ve had some of their pieces for over four years, and they still look and feel amazing. The materials are durable, the craftsmanship is top-notch, and the styles are timeless. Definitely the quality clothing and service that goes above and beyond, look no further. This store has definitely earned a lifelong customer in me!
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Their clothes are so comfortable and they got my order correct and delivery was quick
Orders are dispatched quickly, packaged well, items are true to size and fit for purpose. I like the comfortable and easu care aspect of all the active wear items. My only complaint is for over 12 months I have not been able to order my favourite workout shorts as my size is never available. I have left the "email when available - in stock" but have never got that email. Keep up the good work.
firstly the quality of the jumpers and leggins are SUPER DUPER GOOD. i have never felt so comfortable in clothing in my life! i wear your jumpers religiously and i adore all the colours and patterns you guys offer! thank you so much for making me feel so good in a hoodie and leggins xx
I've bought from echt before and I am super happy with the purchase! Everytime. Thanks Echt!!
The product was delivered fast with great communication of location updates throughout. All products have been good quality and as advertised.
Best gym wear I've ever bought I love how it's true to my size and feels very comfortable. I love the tops I bought perfect very comfy I Iike how I was able to get a loose size as I don't like very tight tops best sports bras as well so comfy to wear and perfect for my gym needs will definitely be purchasing soon
The quality is great, and the items are very comfortable to wear. They fit perfectly and are true to size. The only negative I have is that one of the tops I received has thumb holes and is slightly short in length, but I am tall.
I just got my order and I immediately tried it on and omg! So comfortable! The unitard is stretchy, it doesn’t fit super snug like I thought but my partner still finds it sexy on me! The leggings though, I think I got the fold over, absolutely stunning! Makes my bum pop and makes me so excited to go out and flaunt the brand 😊
I use website for shopping sportswear mainly. I know that there are many other clothes, but sportswear here is of very high quality. They grant you free delivery for orders above 99 dollars, plus, if you understand that it will be easier for you, you can use buy nowm pay later function which is another highlight of the platform. It's so user-friendly from their side and also if you are foreigner you can choose what currency to depict under each of the clothes on the site. All in all there are so many advantages of them that I can't stop counting them up. Highly recommend to use them👍👍
My order arrived super quick, materials the clothes are made from are great quality! Sizing for me was a little off as some things were true to size and some weren’t. I’d guessed my size based off of the size chart provided and expected them to be on the smaller side so ended up with a few items that were way too big but others that fit perfectly. I don’t mind as I bought them on sale and will wear them anyway.
The Echt gift voucher came very quickly and the packaging made the gift that little bit more special. Will keep shopping for some new active wear with Echt!
Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers. The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.
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