Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers.
The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.
Echt Apparel receives a mix of feedback from customers, with many praising the quality and fit of their gym wear. Reviewers frequently highlight the amazing quality of the clothing, noting that items fit perfectly and are comfortable, with fast delivery being a consistent positive theme.
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However, a significant number of customers express frustration with sizing inconsistencies and the return process, indicating that some items do not match expected sizes. Complaints about customer service also arise, with specific mentions of unhelpful interactions. While many consumers love their purchases and appreciate the designs, others report disappointing experiences, particularly regarding material quality and service issues. Overall, the sentiment leans positive, but the concerns about sizing and service cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
116
100%
-1.0
● Low
4.1 / 5 overall
=
116 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.4▼ 1.0
12-month avg
3.8
All-time
4.1
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.7
3
Oct 24
3.7
3
Nov 24
1.0
1
Dec 24
3.1
7
Jan 25
3.2
13
Feb 25
3.8
6
Mar 25
4.5
6
Apr 25
4.5
13
May 25
4.4
14
Jun 25
1.0
1
Jul 25
3.0
4
Aug 25
3.8
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
Top praiseof 89 positive reviews
Quality52%
46 mentions
Fast & efficient34%
30 mentions
Delivery31%
28 mentions
Customer service12%
11 mentions
“I completely rate their clothing as of very high quality which brings me to buy again and again”
On “Quality” · Aug 26, 2025
Top complaintsof 25 negative reviews
Returns40%
10 mentions
Refund40%
10 mentions
Payment issues36%
9 mentions
Customer service36%
9 mentions
“Would not have been buying from here if I had of known hassle to return”
On “Returns” · Aug 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
Overall rating and review count for this company and similar companies
brought a hoodie and t shirts.
The hoodie has been washed no more than twice using instructions given! The green hoodie has changed it's colour, it's got different types of light green spots, start... See more
I can’t say enough good things about Echt. The customer service is truly exceptional—the best I’ve ever experienced anywhere. Every interaction has been warm, helpful, and professional, and you can te... See more
Love these leggings. I like that there is no seam in the front and the pockets on the side. They also feel super comfortable. Sizing was good too. Happy to buy again as my basic leggings for the gym.
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brought a hoodie and t shirts.
The hoodie has been washed no more than twice using instructions given! The green hoodie has changed it's colour, it's got different types of light green spots, started on the hood after first wash, second wash it's on the arm. I Spent quite a lot of the order all together. I would never buy again which is a shame because actually loved the hoodie and would have spent more
I can’t say enough good things about Echt. The customer service is truly exceptional—the best I’ve ever experienced anywhere. Every interaction has been warm, helpful, and professional, and you can tell they genuinely care about their customers.
On top of that, the quality of the clothes are outstanding. I’ve had some of their pieces for over four years, and they still look and feel amazing. The materials are durable, the craftsmanship is top-notch, and the styles are timeless.
Definitely the quality clothing and service that goes above and beyond, look no further. This store has definitely earned a lifelong customer in me!
Love these leggings. I like that there is no seam in the front and the pockets on the side. They also feel super comfortable. Sizing was good too. Happy to buy again as my basic leggings for the gym.
I ordered arise zip comfort thinking it will be padded but it was not. Gym tops or bras should be padded. If I need to wear a bra inside what’s the point ? I liked echt before but this time the leggings are not that soft. The material seemed a bit rough. I was very confident so I tore the labels and everything or else I would return them.
Orders are dispatched quickly, packaged well, items are true to size and fit for purpose. I like the comfortable and easu care aspect of all the active wear items. My only complaint is for over 12 months I have not been able to order my favourite workout shorts as my size is never available. I have left the "email when available - in stock" but have never got that email. Keep up the good work.
Really good stuff, same as they described on website and in photos. Extremely recommended to people. Very warm stuff good in winter. I'm happy with my purchase. 😊
I ordered four leggings and a large bra from their website, where my size was listed as available. After my order was processed, they contacted me to say my size was unavailable and offered a refund or exchange. I chose an exchange and selected a black bra in the same style from their website, informing them of my choice.
Their representative, Monique, responded, claiming the bra had been sold out for weeks and requested a screenshot of the bra and size I wanted. I found this request condescending and felt accused of lying, but I provided the screenshot. Monique then claimed the bra was an old style they no longer sold, contradicting the fact that I could order it initially. She offered to sell me the black bra for an additional $24. I was appalled that I was expected to pay extra due to their website’s incorrect inventory, which is entirely their error. This customer service experience was unacceptable, and I will never shop with them again.
The item I received was dirty like someone had dribbled down the front of it. Upon emailing the company I received no apology and asked what I would like to happen but given no option but to return the item. Customer service was appalling telling me I had not chosen another way to deal with the issue but was given no other option.
firstly the quality of the jumpers and leggins are SUPER DUPER GOOD. i have never felt so comfortable in clothing in my life! i wear your jumpers religiously and i adore all the colours and patterns you guys offer! thank you so much for making me feel so good in a hoodie and leggins xx
I love my Top Marks Sweat Pants but unfortunately being quite short they are extremely long. Is there any way you could consider making for shorter petite people at all.
I really love the Echt range of flares, such nice fabric and fit me really well. I love that I have been able to purchase a range of colours and fabric styles
I always love the products I buy, however, unfortunately, my favourite leggings have sadly been discontinued - no big issue - these things happen. I purchased a different type in hopes they would be just as amazing - whilst the feel and fabric are amazing, i'm afraid there is zero way they should be considered a size 20, maybe a 14/16, definitely not a 20
Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers.
The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.