Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders.
With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
Edge Building Products has a positive customer experience.
Edge Building Products receives high praise for its exceptional customer service and reliable product quality, with many reviewers highlighting the helpfulness and professionalism of the staff. Customers appreciate the quick delivery times and the company's willingness to resolve issues, often going above and beyond to ensure satisfaction.
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Positive sentiments are echoed in comments about the accuracy of orders and reasonable pricing. However, some consumers express disappointment regarding unexpected delivery charges on invoices, indicating a need for clearer communication about fees. Overall, Edge Building Products is recognized for its commitment to service excellence, making it a preferred choice for many in the construction industry. The majority sentiment remains overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
80
100%
-0.3
● Low
4.7 / 5 overall
=
80 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
4.7▼ 0.3
12-month avg
4.8
All-time
4.7
Category avg
4.6
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
4.9
8
Aug 24
5.0
3
Sep 24
4.3
3
Oct 24
4.7
12
Nov 24
4.0
3
Dec 24
5.0
3
Jan 25
5.0
1
Feb 25
5.0
5
Mar 25
5.0
5
Apr 25
5.0
2
May 25
4.5
6
Jun 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
Top praiseof 73 positive reviews
Customer service45%
33 mentions
Delivery38%
28 mentions
Helpful support30%
22 mentions
Fast & efficient18%
13 mentions
“A mistake was made”
On “Customer service” · Jun 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
Overall rating and review count for this company and similar companies
I went to the Horsham shop to buy some foam.
I waited for 5 minutes but no one came to serve me
So I rang up and then someone appeared but they didn’t seam to know you sold 3 types of foam and I had to go through it with them.
Sorry this all time wasted!.
Yes, Edge Building Products is a legitimate company with numerous verified customer reviews. They consistently receive high ratings, with many customers praising their exceptional service and quality products.
Is Edge Building Products a scam?
No, Edge Building Products is not a scam. The company has a strong reputation supported by verified reviews, with customers often highlighting their excellent customer service and reliable delivery.
What products does Edge Building Products offer?
Edge Building Products offers a wide range of construction materials, including high-quality products like composite doors and architrave. Customers appreciate their great product range and quality.
What are the payment methods available at Edge Building Products?
Edge Building Products accepts a variety of payment methods, ensuring flexibility for their customers. Many reviews mention their helpful staff during the ordering process.
All 5 questions →Show fewer questions
How does Edge Building Products handle returns and refunds?
Edge Building Products aims to address customer concerns promptly, as noted in reviews about their efficient handling of issues. They prioritize customer satisfaction, offering support for any product-related issues.
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Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders.
With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.