Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders. With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
Edge Building Products receives high praise for its exceptional customer service and reliable product quality, with many reviewers highlighting the helpfulness and professionalism of the staff. Customers appreciate the quick delivery times and the company's willingness to resolve issues, often going above and beyond to ensure satisfaction.
Positive sentiments are echoed in comments about the accuracy of orders and reasonable pricing. However, some consumers express disappointment regarding unexpected delivery charges on invoices, indicating a need for clearer communication about fees. Overall, Edge Building Products is recognized for its commitment to service excellence, making it a preferred choice for many in the construction industry. The majority sentiment remains overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 80 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.9 | 8 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 4.7 | 12 |
| Nov 24 | 4.0 | 3 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 4.5 | 6 |
| Jun 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
“A mistake was made”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | +4% | 80 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Edge Building Products is #2 of 5 on overall rating in this group.
80 reviews of Edge Building Products. Filter by what matters to you.
Over a year ago
A mistake was made. Edge went over and above to correct it.
Over a year ago
Perfect touch up pen for our composite front. Colour matching was perfect. Happy with the price paid for the product and delivery timescale was good. The only slightly disappointing thing was the... See more
Quick answers to the questions people ask most.
Yes, Edge Building Products is a legitimate company with numerous verified customer reviews. They consistently receive high ratings, with many customers praising their exceptional service and quality products.
No, Edge Building Products is not a scam. The company has a strong reputation supported by verified reviews, with customers often highlighting their excellent customer service and reliable delivery.
Edge Building Products offers a wide range of construction materials, including high-quality products like composite doors and architrave. Customers appreciate their great product range and quality.
Edge Building Products accepts a variety of payment methods, ensuring flexibility for their customers. Many reviews mention their helpful staff during the ordering process.
Edge Building Products aims to address customer concerns promptly, as noted in reviews about their efficient handling of issues. They prioritize customer satisfaction, offering support for any product-related issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
A mistake was made. Edge went over and above to correct it.
Perfect touch up pen for our composite front. Colour matching was perfect. Happy with the price paid for the product and delivery timescale was good. The only slightly disappointing thing was the postage cost.
A nice company always very helpful. Was a bit disappointed when we received invoice to find a delivery charge on it
Very helpful as our project was delayed requiring later delivery to site than expected. The local store were very obliging in holding our door until we needed it.
Amazing service to help me resolve an issue with a skylight. I wasn't Edge's customer really, the contractor was, but I could not have sorted it out without the support I received from Edge. From the moment I contacted Tristan at the Chichester branch I was treated with the utmost care and attention from ensuring I got the correct part to giving advice and guidance for the install. It wasn't a big money job at all but it meant a lot to me to get it resolved and every time I called I was made to feel valued and respected. Can't recommend them highly enough. I was so impressed. Tristan listened carefully to what I needed and was sympathetic to the situation, which occurred due to the wiring instructions being discarded. He was always keen to help and called me back promptly when I left messages. Another member of the team even offered to drive over to Portsmouth from Brighton to help if needed. The part only cost £90. Excellent customer service.
Quick delivery and a great product. Even when one item was found slightly damaged upon delivery they sorted it no problem. Would use again
At Pinnacle Works, we pride ourselves on delivering exceptional quality and service to our clients—and that means partnering with suppliers and contractors who share those same values. Edge has been our go-to provider for windows, doors, guttering, and more across all of our construction projects, and we couldn’t be more impressed with the level of service they consistently deliver. Their team is reliable, professional, and always goes the extra mile to ensure everything is completed to the highest standard. The quality of their products is excellent, installation is seamless, and they’ve proven time and again that they can meet deadlines and exceed expectations. Working with Edge gives us confidence that our customers are receiving the best, and that’s invaluable in our line of work. We look forward to continuing our partnership with them for many years to come. The Team at Pinnacle Works
Second time I have ordered and the response time and customer service is excellent. High quality product. Can’t fault.
Always go above and beyond to help
Excellent service and great communication throughout.
The product is superb, OGA60VF] 60 x 18mm x 5m Ogee Architrave Brilliant White Grained This is an exact match for the Residence 9 Range of White grained UPVC Window system. We have an unusual arrangement where each window has an architrave around it. Colour and profile matches. The description says Nearest RAL colour 9010. Which appears not to match with the RAL code that R9 have Edge were very helpful sending samples and putting effort in to satisfy me that the match would be good which it is. It is exact.
Really helpful and great quick service, only downside was the courier left the goods outside premises in clear sight before opening hours.
I've used Edge in Chichester many times over the years and found the trade counter and sales staff very helpful, freindly and professional, and above all their prices are second to none. I'd recommend giving them a visit whether you're in the trade or a homeowner looking for anything pvcU related and much more!
Staff are really good and friendly
Very fast and efficient delivery, will definitely use again.
Allways a good reliable service
Great product range, helpful staff and fast delivery.
Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders. With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
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