
Electric Maxx is a UK-based retailer specializing in electric mobility solutions, including a wide range of electric bikes, scooters, hoverboards, and their respective accessories. The company offers products suited for various needs, from road-legal bikes and dual battery e-bikes to children's electric scooters and hoverboards. Customers can find a variety of options from established brands, as well as spare parts and accessories to enhance their electric ride experience. Targeting environmentally conscious consumers and urban commuters, Electric Maxx provides an extensive selection of electric mobility products designed for convenience and sustainability. The company's offerings also include safety equipment, repair parts, and bundle deals, catering to both first-time buyers and experienced riders looking to upgrade or maintain their electric devices. Through its user-friendly website, Electric Maxx aims to make electric mobility accessible to a broader audience.
Electric Maxx receives a generally positive reception from customers, with many praising the quality of their electric bikes and the overall service. Reviewers frequently highlight the fast delivery and good communication, noting that the products arrive in excellent condition.
However, some customers express frustration regarding delivery delays, with a few reporting that their orders took longer than the promised timeframe. There are also complaints about receiving incorrect items and inadequate support for issues with the bikes. Despite these concerns, many consumers appreciate the problem-solving efforts of the staff, which has led to improved experiences for some after initial setbacks. Overall, Electric Maxx is viewed favorably, though there are areas for improvement in order fulfillment and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 22 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 3.5 | 2 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“Product that I bought was legit, fast delivery and good service”
“I ordered a electric bike but they delivered wrong order and Theirs service is very bad and I am totally disappointed...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 4.8 out of 5 (good) | −15% | 22 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Electric Maxx is #3 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 4.1).
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Electric Maxx is a UK-based retailer specializing in electric mobility solutions, including a wide range of electric bikes, scooters, hoverboards, and their respective accessories. The company offers products suited for various needs, from road-legal bikes and dual battery e-bikes to children's electric scooters and hoverboards. Customers can find a variety of options from established brands, as well as spare parts and accessories to enhance their electric ride experience. Targeting environmentally conscious consumers and urban commuters, Electric Maxx provides an extensive selection of electric mobility products designed for convenience and sustainability. The company's offerings also include safety equipment, repair parts, and bundle deals, catering to both first-time buyers and experienced riders looking to upgrade or maintain their electric devices. Through its user-friendly website, Electric Maxx aims to make electric mobility accessible to a broader audience.
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