EO Estate Agents is a property management and real estate agency based in the UK, specializing in helping clients buy, sell, and rent residential properties. The company provides a comprehensive range of services, including property valuations, marketing strategies, and tenant management, aimed at both property owners and prospective renters. Targeting homeowners, investors, and tenants, EO Estate Agents focuses on delivering tailored solutions to meet the diverse needs of its clientele. By leveraging digital platforms and local market knowledge, the company strives to simplify the property transaction process, ensuring a seamless experience for all parties involved. Through its commitment to customer service and expertise in the real estate market, EO Estate Agents aims to build lasting relationships with clients while maintaining a strong online presence in the competitive real estate landscape.
EO Estate Agents receives overwhelmingly positive feedback from customers, with many praising the professionalism and support provided by team members like Elle, Poppy, and Katherine. Reviewers highlight their invaluable guidance throughout the buying and selling processes, often describing their experiences as seamless and stress-free.
The agency's efficiency is noted, with properties selling quickly and receiving multiple offers, which adds to the overall satisfaction. However, a few critical comments mention issues related to garden and property management, suggesting that there may be room for improvement in these areas. Despite these minor complaints, the majority of customers express strong recommendations and appreciation for the team's dedication and friendly service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 51 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 51 most recent reviews.
“Elle and her team are incredibly efficient and helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 51 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: EO Estate Agents is #1 of 5 on overall rating in this group.
51 reviews of EO Estate Agents . Filter by what matters to you.
Over a year ago
Purchasing our home through EO meant that we had the support, guidance (and reassurance!) through every step, invaluable for two first time buyers. We really can’t thank Poppy and Katherine enough for... See more
Over a year ago
Over the years I have worked with Elle and the team and I cannot recommend them enough. The team are so professional, caring approachable and I look forward to continuing working with them
Over a year ago
I’ve both sold and bought properties with EO estate agents and had such a great experience with all the team, working closely with Elle and Poppy. They’ve worked around the clock to get my sales and p... See more
Over a year ago
My second time using EO estate agents and was so pleased I did. My property was sold within 3 days of being on the market with 3 offers and one over ask! Although the buyers made the experience a litt... See more
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Purchasing our home through EO meant that we had the support, guidance (and reassurance!) through every step, invaluable for two first time buyers. We really can’t thank Poppy and Katherine enough for all they did during the process.
Over the years I have worked with Elle and the team and I cannot recommend them enough. The team are so professional, caring approachable and I look forward to continuing working with them
I’ve both sold and bought properties with EO estate agents and had such a great experience with all the team, working closely with Elle and Poppy. They’ve worked around the clock to get my sales and purchases through as soon as possible, keeping me constantly updated in the process and helping to manage solicitors. I can’t recommend them highly enough.
My second time using EO estate agents and was so pleased I did. My property was sold within 3 days of being on the market with 3 offers and one over ask! Although the buyers made the experience a little bit stressful with their lack of urgency, the team at EO gave me peace of mind with their great communication and expertise!
Elle and her team are incredibly efficient and helpful. They guided me through my first house purchase seamlessly with support whenever I needed it. It’s a privilege to have encountered such a fantastic independent business and I would highly recommend EO estate agents.
Elle and her team have been brilliant. From the very first viewing and throughout my tenancy they have been timely, helpful and friendly at every turn. Cannot thank them enough and sad to be moving!
Great agency to use. As a first time buyer, the team here were very helpful and professional. The agency was supportive right the way through the purchase and after completion. Would highly recommend.
I simply cannot sing Elle & her team’s praises enough. Elle helped me buy my first home three years ago and I knew when the time was right to move on, she would be the one to sell it. Sure as anything, she did. Elle has gone above and beyond to make me feel looked after, informed and treated me like a friend the whole time. Working alongside Poppy, the entire process was swift, efficient and easy. She really has built an incredible business, team and the feedback really speaks for itself, can’t recommend her and her team enough!!
I'd like to whole heartedly thank EO Estate Agents and specifically Katherine and Poppy. Our sale was far from easy and Katherine remained committed and resilient whilst Poppy was unwavering in her advice and support. We hope we are fortunate (or foolish) enough to sell again and we will not hesitate to reach out to Katherine (if you'll have us!) She is loyal, committed, professional but above all she's kind. She shows compassion in an industry that feels very void of that. We had faith and trust in Katherine from our first encounter and we truly are very grateful for riding the waves of that first house sale with us. We know it's been sold to the right people who were destined to start a new chapter there. With the most sincere thanks.
As someone who has navigated the tumultuous waters of property sales, I can assert with confidence that EO Estates stands out as a beacon of professionalism and dedication in an often unpredictable market. At the heart of this exceptional experience is Katherine, an estate agent whose integrity, honesty, and personal touch not only sets her apart but also elevates the entire process of selling a property to an art form. From the onset, Katherine's approach was markedly different. Her transparency and sincerity were immediately evident, establishing a foundation of trust that carried through every interaction. In a realm where uncertainty can be overwhelming, her dependable nature was a constant reassurance. The journey was not without its challenges, particularly with two buyers whose actions can only be described as ridiculous. However, Katherine's steadfastness in these trying times was nothing short of remarkable. She remained unflinchingly committed to our property, showcasing a level of perseverance that is rare in today's fast-paced real estate environment. Complementing Katherine's expertise was Poppy, whose diligent efforts ensured a smooth flow in the sale process. Her coordination and attention to detail were instrumental in keeping everything on track, a testament to EO Estates' well-rounded team. What truly sets EO Estates apart, however, is their ability to make a complex and often stressful process feel manageable and even positive. The sale's successful completion can be attributed to their unparalleled skill and dedication. In conclusion, if you seek an agency that embodies the highest standards of professionalism, and an agent who represents the best in the industry, look no further than EO Estates and Katherine. Their exceptional service is not just a promise but a proven reality. We will unhesitatingly recommend EO Estates to anyone venturing into the property market and firmly believe that with Katherine at the helm, your property is in the best hands possible.
Really can't recommend EO Estate Agents highly enough! After having our flat on the market with two other agents for almost a year, we decided to go for third time lucky and sign up with Emma and her colleagues, based on recommendations from our old neighbours who had also used their services. Emma made suggestions as to what we could do to make the property more saleable, and made herself available to give the keys to contractors as needed to get work done. On the first day of marketing, we had six viewings and two offers! Emma and Poppy were readily available throughout the process for guidance, and with their help we managed to complete just before Christmas, with a turnaround time of just over three months. We were so happy with how helpful and responsive Emma and Poppy have been, and in the future if we sell our next home, we will be asking EO Estate Agents for their help again!
Jack and Poppy have made the whole process as a first time buyer as easy as possible. They’ve been really responsive and helpful at all times. I would recommend EO Estate Agents to anyone!
We had an incredibly positive experience with EO estate agents. From beginning to end, every member of staff we have been in contact with (mainly Emma Gottelier, Poppy Montgomery) has been really kind, helpful, effective and proactive in dealing with our case (buying a house). If in future we will need to sell our property we will certainly use their services. Highly recommended!
I purchased a flat with support from EO Estate Agents. They were extremely supportive, reliable and tenacious over what proved to be a long and sometimes complicated transaction.
I had a very good experience buying with EO. Katherine in particular was lovely and so helpful. The whole process was smooth and everyone we dealt with at EO was very professional. We love our new home and I have no complaints!
I consider us so lucky to come across EO, Elle and Poppy in particular, who now, coming to the end of sale, I feel, I could trust for their professional, but also kind attention throughout. Trying to sell a leasehold property proved really difficult with the first agent we asked for help, so we appreciate the difference in level of service we received from EO even more. I can highly recommend them and they would be our first choice if we came to buying or selling again.
What can I say, after a terrible experience with an online estate agency I met Emma by chance from EO estate agency. Within days of engaging with her she had buyers looking and within less than a month secured a buyer. Today completion has occurred and flat is sold. Emma and her team namely Poppy facilitated the sale amazingly. I would highly recommend them!
Unbelievable service from start to finish. Katherine is so professional and took all the stress out of listing and viewings and offers. Poppy then handled all the sales jargon and was so helpful and communicative and such a great link between us and our buyers. All in all I cannot praise them highly enough and should be your no 1 choice!
Professionals and really helpful! Emma and Poppy have been amazing :)
From the initial visit to the property until completion all my dealings with EO estate agents have been professional. Emma could not have done any more to help me secure the house, she responded to my emails and calls straightaway and for any questions that she could not answer she always came back with a response in a timely manner. She always made herself available for any visits to the house- even on a Bank Holiday Monday! Poppy has really helped to push the sale along, I am so grateful to her for getting in contact with all the parties involved and for making sure we stuck to the schedule for completion. I recommend EO estate agents wholeheartedly!
EO Estate Agents is a property management and real estate agency based in the UK, specializing in helping clients buy, sell, and rent residential properties. The company provides a comprehensive range of services, including property valuations, marketing strategies, and tenant management, aimed at both property owners and prospective renters. Targeting homeowners, investors, and tenants, EO Estate Agents focuses on delivering tailored solutions to meet the diverse needs of its clientele. By leveraging digital platforms and local market knowledge, the company strives to simplify the property transaction process, ensuring a seamless experience for all parties involved. Through its commitment to customer service and expertise in the real estate market, EO Estate Agents aims to build lasting relationships with clients while maintaining a strong online presence in the competitive real estate landscape.
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