What types of water filters does Epic Water Filters offer?

Epic Water Filters offers a variety of water filtration products including portable filters, pitcher filters, and under-sink systems designed to remove contaminants from tap water.

What are the hours of operation for Epic Water Filters?

Epic Water Filters operates Monday through Friday from 9 AM to 5 PM EST. Customer service is available during these hours for inquiries.

How can I contact Epic Water Filters for support?

You can contact Epic Water Filters through their website's contact form, by email at support@epicwaterfilters.com, or by calling their customer service number.

What is the return policy for Epic Water Filters products?

Epic Water Filters offers a 30-day return policy for unused products. To initiate a return, customers must contact customer service for instructions.

Are Epic Water Filters products BPA-free?

Yes, all Epic Water Filters products are made from BPA-free materials, ensuring safety and health for users.

Do you offer international shipping?

Yes, Epic Water Filters provides international shipping options. Customers should check the website for specific countries and shipping rates.

How often should I replace my Epic Water Filter?

Replacement frequency varies by product and usage, but generally, filters should be replaced every 2-6 months depending on water quality and usage patterns.

Does Epic Water Filters provide a warranty on their products?

Yes, Epic Water Filters offers a limited warranty on their products, typically covering defects in materials and workmanship for one year from the date of purchase.

Can I track my order after purchasing from Epic Water Filters?

Yes, after placing an order, you will receive a confirmation email with tracking information once your order has shipped.

Epic Water Filters Reviews (Dec 2025): Is It Legit?

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Epic Water FiltersThis company	—	0 out of 100	—	0
Ingrams Water & Air	4.6 out of 5 (good)	100 out of 100	—	1,000
Pelican Water	4.5 out of 5 (good)	67 out of 100	—	1,000
Express Water	4.2 out of 5 (good)	100 out of 100	+5%	743
Fantastic Services	4.8 out of 5 (good)	100 out of 100	—	1,809

Margaret Garcia

1 review

Dec 26, 2025

Featured

Good filter, but limited capacity

I appreciate the quality of the filtered water, but I find the capacity of the filter to be quite limited for a family. We have to refill it often, which can be inconvenient.

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Mark Lopez

1 review

Dec 26, 2025

Featured

Average product, good service

The water quality improved significantly after using Epic Water Filters, but I expected more from their customer service. When I reached out with a question, the response was slow.

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Mark Thompson

1 review

Dec 26, 2025

Featured

More style than substance

I bought the Epic filter because it looks great on my counter, but it hasn't delivered the results I expected. The water is better than before, but I've had better filters for less money.

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George Perez

1 review

Dec 26, 2025

Featured

Impressive technology

The filtration technology in the Epic Water Filters is impressive. My family and I feel much safer drinking water after using this filter. However, I wish it had a better design for ease of pouring.

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Linda Wilson

1 review

Dec 26, 2025

Fantastic customer support

Epic Water Filters have excellent customer support. I had an issue with my order, and they resolved it quickly. The product itself works well, making my water taste great!

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Patricia Hernandez

1 review

Dec 26, 2025

Decent performance

The filter does a decent job, but I found that it doesn't remove all impurities as advertised. It’s okay for regular use, but I may look for something more effective in the future.

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Paul Gonzalez

1 review

Dec 26, 2025

Effective but pricey

While the filter does its job well, I found it to be on the expensive side. It works great, but I wish it came with more accessories for the price.

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Jessica Moore

1 review

Dec 26, 2025

Life-changing water filter!

Epic Water Filters have completely transformed my family's drinking water. The taste is crisp and refreshing! Highly recommend it to anyone looking for a reliable filter.

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Sarah Brown

1 review

Dec 26, 2025

Great for outdoor adventures

I took my Epic filter on a camping trip and it worked like a charm. Easy to use and lightweight, it saved us from carrying heavy water bottles. The only downside was the initial setup took a bit longer than expected.

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Patricia Jones

1 review

Dec 26, 2025

A must-have for families

This filter has become a staple in our home. The taste is great, and I love that we’re reducing plastic waste. It could use easier instructions for first-time users, though.

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Emily Jones

1 review

Dec 26, 2025

Highly satisfied

I love my Epic Water Filter! It’s easy to use, and the water tastes fantastic. It's also nice knowing that it’s environmentally friendly. Definitely worth the investment.

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Jessica Garcia

1 review

Dec 26, 2025

Not as durable as expected

I was excited to try Epic Water Filters after reading great reviews. While the filtering is excellent, I've noticed that the plastic seems a bit flimsy and I worry about the long-term durability.

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Epic Water Filters reviews & trust report

No customer reviews of Epic Water Filters yet.

How it compares

Reviews