
ELEGOO EU Store is a prominent retailer specializing in the research, development, and production of consumer-level 3D printers, Arduino-based STEM kits, and related materials. The company focuses on making advanced technology accessible to a wide audience, including hobbyists, educators, and makers. With a diverse range of products, including FDM and resin 3D printers, ELEGOO caters to the increasing interest in 3D printing and robotics among individuals and educational institutions. The company aims to provide quality and affordable solutions for those interested in exploring the realms of 3D printing and STEM education. By offering a variety of products such as robotic kits and 3D printing materials, ELEGOO EU Store supports both beginners and experienced users in their creative and educational projects. Their online presence at eu.elegoo.com allows customers to easily browse and purchase products tailored to their needs in the electronics and technology sector.
Reviewers generally have a positive experience with the ELEGOO EU Store, highlighting the great quality of products and excellent customer service. Many customers appreciate the fast shipping and competitive pricing, often referring to the value for money as a standout feature.
The support team receives commendations for their responsiveness, particularly in handling issues like product replacements. However, some consumers express frustration regarding warranty claims, noting that products have broken within the warranty period without satisfactory resolutions. Additionally, there are complaints about delays in receiving resin orders, with one customer reporting a lost package. Overall, while the majority of feedback is favorable, there are notable areas for improvement in warranty handling and shipping reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Helped me with replacement”
“Bewertungstext: Ich habe den Elegoo Neptune 4 Max gekauft und war von der Qualität sehr enttäuscht”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: ELEGOO EU Store is #2 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.5).
60 reviews of ELEGOO EU Store. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
ELEGOO EU Store is a prominent retailer specializing in the research, development, and production of consumer-level 3D printers, Arduino-based STEM kits, and related materials. The company focuses on making advanced technology accessible to a wide audience, including hobbyists, educators, and makers. With a diverse range of products, including FDM and resin 3D printers, ELEGOO caters to the increasing interest in 3D printing and robotics among individuals and educational institutions. The company aims to provide quality and affordable solutions for those interested in exploring the realms of 3D printing and STEM education. By offering a variety of products such as robotic kits and 3D printing materials, ELEGOO EU Store supports both beginners and experienced users in their creative and educational projects. Their online presence at eu.elegoo.com allows customers to easily browse and purchase products tailored to their needs in the electronics and technology sector.
This profile hasn't been claimed by the business owner.