Evans Estate Agents is a real estate agency based in the UK, specializing in property sales and rentals. The company provides a comprehensive range of services designed to assist both buyers and sellers in navigating the property market. Evans Estate Agents aims to facilitate smooth transactions by offering expertise in property valuation, marketing, and negotiation. The target market for Evans Estate Agents includes homeowners looking to sell or rent their properties, as well as prospective buyers seeking residential or commercial real estate options. The company emphasizes customer service and aims to provide tailored solutions to meet the unique needs of each client. By leveraging their local market knowledge, Evans Estate Agents strives to help customers make informed decisions in the real estate landscape.
Evans Estate Agents consistently receives high praise for their exceptional service and professionalism, with many customers highlighting the helpfulness of staff members like Candy, Charlee, and Louise. Reviewers express gratitude for the team's support throughout the home buying and selling process, often noting their quick communication and willingness to go the extra mile.
Many recommend Evans as the best estate agents around, emphasizing their friendly and approachable demeanor. However, there are a couple of critical reviews that mention issues with specific staff, particularly Zunara, citing problems with communication and timeliness. Despite these isolated complaints, the overwhelming majority of feedback reflects a positive experience with the agency. Overall, Evans Estate Agents is highly recommended for their dedication to customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 93 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 93 most recent reviews.
“Selling our family home after Much loved Sister had passed away”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 93 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.2 out of 5 (poor) | — | 596 |
Bottom line: Evans Estate Agents is #1 of 5 on overall rating in this group.
93 reviews of Evans Estate Agents. Filter by what matters to you.
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Wow! Where do I start. Read good things about evans until I actually had to work with the staff they have. In particular Zunara. Was meant to be at 6 allied close this morning now when I ring her she doesn’t even answer the phone anymore. Last time I booked the viewing she sounded drunk not very professional
Thank you so much to Evans Estate Agents for helping us find our first home! David was so helpful throughout the whole process, from viewing to collecting the keys! I would recommend Evans Estate Agents to anyone, they were always friendly, helpful, professional and reliable.
I couldn't recommend Evans Estate agents enough! Candy, Charlee and Louise are all amazing ladys that are so kind and helpful. We wouldn't use any other estate agents now after such a positive experience! They work so efficiently yet arnt pushy they work alongside you with everything you need. Our house being promoted on social media was also a great touch to find more buyers. Thank you so much ladies!
Selling our family home after Much loved Sister had passed away. very difficult time . All the staff very polite and pleasant. Would recommend if needing a Estate Agent to use Evans. Great Service and very easy to deal with
Fast, friendly and professional service. Would recommend this company.
A huge thank you to Evans estate agent especially Charlee. Came across some tough times but with the team always contactable, they always made me feel at ease. Thank you for all your help! I would recommend Evans to anyone looking to sell their house 🏠
Charlee was fantastic, sold our house within a few days, all the staff at Evans Estate Agents were wonderful, kept us up to date with our sale, very helpful would certainly use them again.
I was selling my house and used Evans. I found them to be extremely professional and friendly from the moment they came to give me a valuation. More importantly, their communication was second to none. When I had issues with the vendor, they stepped up and dealt with it causing minimal stress to me. Culminating in a successful sale, I have no hesitation in recommending Evans to anyone. 1st class
Would not go anywhere else . Fantastic service through out . Cannot fault . Brilliant communication from day one , Candy , Charlee, and Louise gave fantastic service . Always there to offer advise and support . Thank you for all the support you gave our family .
I had the pleasure to get in touch with Evans Estate Agents when i found my dream house and .They helped me with all the information needed and they were calm and kind every time. Thank you.
Throughout the 6 months of my sale and purchase, the team at Evans were always there to help out in any way that they could or just talk me through what could be done. Couldn't recommend them highly enough.
I bought a house being marketed by Evans and they were absolutely fantastic! Quick and transparent offer process, we were always in contact and everyone I dealt with was professional and friendly. Honestly, it was so refreshing compared to other companies who are pretty cloak and dagger. When I come to sell this house in the future Evans will 100% be my first port of call.
Kings Norton Branch The staff at Evans are amazing. They went above and beyond when we were buying a property. The made they whole experience so much better as they were a huge support. Couldn’t recommend Evans enough!
We would recommend using Evans. Not pushy, good knowledge of the local property market and realistic. Would definitely use Evans again. Thanks Candy you made the whole process easier!
Amazing service and estate agents! Helpful friendly approachable and just fantastic from start to finish ! Goes the extra mile to support to completion and any move in the future Evans will be the first place I call ! Thanks Candy Charlie and Louise !
I'M new Tentant under Evans Estates and highly recommend this Estates agents they are very helpful and very fast responsive and will sort out any issue as best as they can. They are also very friendly and supportive as their team. Have been very helpful when I'm not sure about something always happy to help without any issues very greatful
The whole team at Evans have been an absolute pleasure to work with during the sale of our house. Efficient professional and willing to go the extra mile.
Dealing with the three ladies at the Kings Norton Office has been an absolute joy. Nothing has been too much for them. In fact they've gone above and beyond, on several occasions, by making phone calls and writing emails which they shouldn't have needed to make or write. They are completely client-centred.
Kings Norton branch Absolutely fantastic from start to finish. Sold my grandparents house for over the asking price within 3 days. Very friendly and professional, nothing too much trouble and all in the office were very helpful and patient.
Candy and Charlee are amazing at what they do. They are both honest, down to earth and have expert knowledge of the industry. Their advice and information throughout our search for a house led to us purchasing our first home through Evans and the whole process from start to finish was smooth and easy. Cannot recommend enough - if you want a reliable, efficient estate agents to sell or buy your home then Evans will be the estate agent for you :)
Evans Estate Agents is a real estate agency based in the UK, specializing in property sales and rentals. The company provides a comprehensive range of services designed to assist both buyers and sellers in navigating the property market. Evans Estate Agents aims to facilitate smooth transactions by offering expertise in property valuation, marketing, and negotiation. The target market for Evans Estate Agents includes homeowners looking to sell or rent their properties, as well as prospective buyers seeking residential or commercial real estate options. The company emphasizes customer service and aims to provide tailored solutions to meet the unique needs of each client. By leveraging their local market knowledge, Evans Estate Agents strives to help customers make informed decisions in the real estate landscape.
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