Excellent
I received excellent service when selling my property with Evans. Charlee was friendly, helpful and efficient. The process was seamless. Would highly recommend!
Evans Estate Agents is a real estate agency based in the UK, specializing in property sales and rentals. The company provides a comprehensive range of services designed to assist both buyers and sellers in navigating the property market. Evans Estate Agents aims to facilitate smooth transactions by offering expertise in property valuation, marketing, and negotiation. The target market for Evans Estate Agents includes homeowners looking to sell or rent their properties, as well as prospective buyers seeking residential or commercial real estate options. The company emphasizes customer service and aims to provide tailored solutions to meet the unique needs of each client. By leveraging their local market knowledge, Evans Estate Agents strives to help customers make informed decisions in the real estate landscape.
Evans Estate Agents consistently receives high praise for their exceptional service and professionalism, with many customers highlighting the helpfulness of staff members like Candy, Charlee, and Louise. Reviewers express gratitude for the team's support throughout the home buying and selling process, often noting their quick communication and willingness to go the extra mile.
Many recommend Evans as the best estate agents around, emphasizing their friendly and approachable demeanor. However, there are a couple of critical reviews that mention issues with specific staff, particularly Zunara, citing problems with communication and timeliness. Despite these isolated complaints, the overwhelming majority of feedback reflects a positive experience with the agency. Overall, Evans Estate Agents is highly recommended for their dedication to customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 93 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 93 most recent reviews.
“Selling our family home after Much loved Sister had passed away”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 93 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.2 out of 5 (poor) | — | 596 |
Bottom line: Evans Estate Agents is #1 of 5 on overall rating in this group.
93 reviews of Evans Estate Agents. Filter by what matters to you.
I received excellent service when selling my property with Evans. Charlee was friendly, helpful and efficient. The process was seamless. Would highly recommend!
Exemplary service; Candy and Louise helped me sell my property in what were extremely difficult circumstances. Their empathy and understanding was beyond my expectations, and I would recommend their services to anyone looking to buy/sell property in the area. They were easily contactable, arranged viewings without any issues, answered all the questions I had, and were chasing the buyer and solicitors regularly to ensure the sale went through. Recommended.
Very friendly helpful and efficient. Would recommend. Dealt with Kings Norton office.
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I wouldn't go anywhere else - Candy and the team went above and beyond to support me throughout the whole process which, as a first time buyer, I was extremely grateful for. They were knowledgeable, friendly and flexible; communication was great and nothing was too much trouble. I couldn't recommend them more and appreciate all they have done for me. Thank you!
Excellent service and communication throughout. Charlee was efficient and helpful from start to finish and nothing was too much trouble for her or her team! Would highly recommend!
Charlee and Louise were fantastic throughout our whole sale process. They kept us up to date every step of the way and their speed of response for any queries I had was amazing. They were kind, polite and showed us they care. If you’re looking for an estate agent in Kings Norton who will look after you, choose Evans!
Charlee From Evans was an absolutely amazing support during our recent move. Our house went on the market within hours of our first appointment, viewings were arranged with legitimate and vetted buyers and sold within just a few days for over the asking price! Nothing was too much trouble and the communication was spot on. Without hesitation, I have recommended Evans to a friend that was looking to relocate and their house sold equally as fast. No messing, an honest service for a reasonable price.
This family run estate agents are fantastic!! From start to finish they were all friendly, helpful, informative and are truly representative of what ALL estate agents should strive to be. Thank you all for making what has been a sad time easier to manage
I purchased my first property through Evans and it was a very pleasant experience. Candy was handling my case and she was extremely helpful and very reassuring considering I was a first time buyer. She really put me at ease and kept me in the loop throughout the whole process. Overall it was a great experience and I would definitely go through Evans for any future property plans.
I have used Evans Estate Agents in Northfield several times and they are always so professional. First Class Customer Service and would highly recommend using them for your property.
This is the second time I have used Evans Estate Agents and I cannot fault their service at all - amazing from start to finish. They are extremley professional, friendly & dedicated and make what could be a stressful experience very easy. Charlee was fantastic - always answering questions and keeping me informed throughout the whole process. I would definitley recommend them and would not use anyone else in the future when I decide to sell again.
House went up for sale on the Friday, had a viewing on the Saturday and offered was accepted on the Monday. Couldn't have asked for anymore. Process was seamless and the support in chasing solicitors was great.
The first estate agent who listened to everything I said, was realistic, ridiculously efficient and prompt in executing the process. Charlee made it a very individualised experience which could have been a very stressful event in my life a completely smooth stress free process. I will be recommending to anyone friend or associate as their experience in selling property and dealing with all external parties is second to nothing! Charlee is an asset to Evans with no nonsense the perfect estate agent !
I selected this estate agent because it was a small local business with good reviews and I haven't been disappointed. The service has been extremely professional but friendly and flexible at the same time and I've been exceptionally impressed with communication all the way through the process. I have really appreciated being guided by people who know what they're doing and I'm very pleased I decided to go with Evans.
Thank you so much to Charlie Evans at the Evans Estate Agents. She dealt with a sale of my property and her service is outstanding. She kept me updated through the whole process and responded promptly to all my enquiries. She is very reliable. Charlee was also very patient with me as sometimes I literally bombarded her with a lot of questions. My house was sold for a full asking price and everything was completed in less than 4 months, thanks to Charlee who kept on top of everything. I would highly recommend Charlee Evans to anyone wanting to sell /buy a property.
From start to finish the whole team at Evans we’re absolutely amazing, Candy & her daughter Charlie couldn’t do enough to help us secure a buyer and we’re right by our side throughout the whole process right up until completion. Couldn’t recommend them enough they are helpful, professional and you always get a response when calling or emailing, they do their very best to solve any query you may have, nothing is too much trouble. Highly recommended.
Candy has been really helpful and on the ball in helping me and my partner buy our first buy to let property. Would highly recommend :)
Evans Estate Agents is a real estate agency based in the UK, specializing in property sales and rentals. The company provides a comprehensive range of services designed to assist both buyers and sellers in navigating the property market. Evans Estate Agents aims to facilitate smooth transactions by offering expertise in property valuation, marketing, and negotiation. The target market for Evans Estate Agents includes homeowners looking to sell or rent their properties, as well as prospective buyers seeking residential or commercial real estate options. The company emphasizes customer service and aims to provide tailored solutions to meet the unique needs of each client. By leveraging their local market knowledge, Evans Estate Agents strives to help customers make informed decisions in the real estate landscape.
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