EV Cable Shop is a leading supplier of electric vehicle (EV) charging cables in the UK, offering a comprehensive range of products suitable for both residential and commercial applications. The company specializes in providing high-quality charging solutions for various electric and plug-in hybrid vehicles, including popular brands such as Tesla, BMW, Nissan, and Volvo. Customers can find a selection of Type 1 and Type 2 EV charging cables, as well as options compatible with standard 3-pin sockets.
Targeting electric vehicle owners, EV Cable Shop caters to a diverse clientele looking for reliable charging solutions. The company emphasizes customer convenience, offering a price match guarantee against UK retailers and flexible payment options through Klarna. With a focus on quality and compatibility, EV Cable Shop aims to meet the growing demand for EV charging infrastructure in the UK market.
Reviewers overwhelmingly praise EV Cable Shop for its fast delivery and high-quality products. Many customers highlight the quick service and helpful staff, noting that orders arrive as advertised and are easy to navigate on the website.
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The communication is frequently described as prompt and clear, enhancing the overall shopping experience. However, a small number of reviews express dissatisfaction, particularly regarding product reliability, with one customer reporting a cable overheating and damaging their socket after minimal use. Despite this isolated incident, the majority of feedback reflects a strong satisfaction with the service and product quality. Overall, EV Cable Shop enjoys a stellar reputation, with a sentiment that is predominantly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
486
100%
-0.1
● Low
4.9 / 5 overall
=
486 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.9
27
Sep 24
4.8
19
Oct 24
4.9
8
Nov 24
4.9
34
Dec 24
5.0
7
Jan 25
5.0
13
Feb 25
5.0
9
Mar 25
4.8
25
Apr 25
4.9
17
May 25
4.8
25
Jun 25
5.0
14
Jul 25
4.6
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 486 most recent reviews.
Top praiseof 476 positive reviews
Delivery61%
292 mentions
Fast & efficient49%
232 mentions
Customer service34%
162 mentions
Easy to use21%
101 mentions
“The order was despatched and arrived exactly as advertised”
On “Delivery” · Jul 21, 2025
Top complaintsof 6 negative reviews
Returns50%
3 mentions
Pricing33%
2 mentions
Charges33%
2 mentions
Delivery33%
2 mentions
“Unfortunately, after only a handful of uses the cable overheated and burnt into a socket therefore destroying both my...”
On “Returns” · Jul 16, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
The order was despatched and arrived exactly as advertised.
The cable was exactly as required.
They were really helpful and customer focused.
Recommend them!
Yes, EV Cable Shop is a legitimate company with numerous positive reviews reflecting high customer satisfaction. They have received a variety of ratings, primarily 5/5, showcasing real customer experiences of timely deliveries and quality products.
Is EV Cable Shop a scam?
No, EV Cable Shop is not a scam. The company has numerous verified reviews that indicate consistent quality and service, although a few negative experiences exist, which are addressed through customer support.
What products does EV Cable Shop offer?
EV Cable Shop specializes in electric vehicle charging cables, offering a range of options suitable for various car models. Customers have praised the ease of finding the right product on their website.
What payment methods does EV Cable Shop accept?
EV Cable Shop accepts various payment methods including credit/debit cards and possibly other online payment options. Customers have expressed satisfaction with the straightforward checkout process.
All 5 questions →Show fewer questions
What is the return policy for EV Cable Shop products?
EV Cable Shop has a customer-friendly return policy. While specifics may vary, many reviews highlight good communication and prompt resolution of issues, which suggests a supportive approach to returns.
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The order was despatched and arrived exactly as advertised.
The cable was exactly as required.
They were really helpful and customer focused.
Recommend them!
Unfortunately, after only a handful of uses the cable overheated and burnt into a socket therefore destroying both my socket and this new cable. The cable was supposed to be BMW 330 E compatible however this does not seem to be the case having replaced the EV cable shop cable with a genuine BMW cable there are no issues.
Therefore, the cable was not up to the job and faulty and expensive
I emailed the EV cable shop to find a solution and return the cable. No reply, two weeks later. I emailed again no reply. I telephoned not once but several times only to be met with an answering machine to tell me to email them so I emailed them again and no reply .
Appalling communication appalling service and I do not recommend anyone touch this company with so much as one pence worth of goods
I purchased the Range Rover Sport 10m Charging Cable. It was very easy to find the right product for me on the website with multiple lengths of cable to choose from. The product arrived the next day as promised and it was so easy to use, I just plugged it in and it started charging straight away. This is a high quality product and I have been using it for 2months now with no issues.
EV Cable Shop is a leading supplier of electric vehicle (EV) charging cables in the UK, offering a comprehensive range of products suitable for both residential and commercial applications. The company specializes in providing high-quality charging solutions for various electric and plug-in hybrid vehicles, including popular brands such as Tesla, BMW, Nissan, and Volvo. Customers can find a selection of Type 1 and Type 2 EV charging cables, as well as options compatible with standard 3-pin sockets.
Targeting electric vehicle owners, EV Cable Shop caters to a diverse clientele looking for reliable charging solutions. The company emphasizes customer convenience, offering a price match guarantee against UK retailers and flexible payment options through Klarna. With a focus on quality and compatibility, EV Cable Shop aims to meet the growing demand for EV charging infrastructure in the UK market.