Fine Drams is an online retailer specializing in a wide range of high-quality spirits, including single malt whisky, blended whisky, bourbon, rum, gin, cognac, and armagnac. With a commitment to providing customers with an extensive selection of fine drinks, the company caters to spirit enthusiasts and collectors alike. Their product offerings include both well-known brands and exclusive releases, making it a go-to destination for those seeking unique and premium options.
The company operates a user-friendly website, finedrams.com, where customers can conveniently browse and purchase their favorite spirits. Fine Drams emphasizes global delivery, allowing customers from various regions to access their curated collection. With a focus on quality and variety, Fine Drams serves a diverse clientele, from casual drinkers to discerning connoisseurs looking to enhance their collections.
Fine Drams generally receives positive feedback for its excellent service and extensive selection of spirits, with many customers praising the fast delivery and careful packaging of their orders. Reviewers highlight experiences of receiving their bottles intact and on time, often noting the competitive pricing compared to local options.
Read full summaryShow less
However, there are significant concerns regarding customer service and order fulfillment, with several customers reporting issues such as receiving incorrect bottles or experiencing delays without clear communication. Some reviews describe the pricing structure as misleading, particularly regarding customs fees for international orders. Despite these complaints, the majority of customers express satisfaction with their purchases and the overall shopping experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
90
100%
● Low
4.2 / 5 overall
=
90 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.0▼ 1.3
12-month avg
3.6
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
Sep 24
—
0
Oct 24
3.7
3
Nov 24
1.0
1
Dec 24
5.0
1
Jan 25
3.7
3
Feb 25
5.0
1
Mar 25
5.0
2
Apr 25
1.0
1
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 90 most recent reviews.
Top praiseof 69 positive reviews
Delivery71%
49 mentions
Customer service46%
32 mentions
Prices & value45%
31 mentions
Fast & efficient42%
29 mentions
“My experience order was excellent, fast delivery and the packaging 👌
I order 3 bottles, came in a big box with bubbl...”
On “Delivery” · Jun 22, 2025
Top complaintsof 17 negative reviews
Customer service47%
8 mentions
Refund41%
7 mentions
Shipping41%
7 mentions
Pricing35%
6 mentions
“Very poor customer service”
On “Customer service” · Apr 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Ordered on a Tuesday, received the items the next Monday. The only place I could find makers mark cask strength and get it delivered at a good price to Ireland. Also ordered some scotch samples. Everything was packaged carefully and I couldn't be happier. Will be ordering from them again
Used them for the first time, good prices especially the flat rate delivery charges as UK companies charge more than that to deliver 20 miles away. Order placed on Friday and delivered to UK on Wednesday, packaging was excellent inside with large bubble wrap filling the box and bottle was placed inside an air-bag for extra padded protection. I used Fine Drams as there is a whiskey which I struggle to find in England but they had it in stock, if prices are the same as UK in the future then I will start using this company instead. Thanks a lot. Amazing service
First time ordering from Fine Drams after I could not find what I wanted in the UK. Ordering process was very quick and easy and even though my phone added the wrong postcode a quick email to them and Jonas sorted everything out for me. Very good communications with easy to follow tracking system.
No complaints from me and would definitely recommend buying from and will use again.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fantastic selection, and even better service! I'd never ordered whiskey online before, as I wasn't sure how well the process would work. I'm happy to report that it worked great. Everything was expertly packaged with care and made it to my doorstep completely unscathed. I had reached out with some questions while waiting on my order and they were very quick to respond.
Overall it was a great experience, and I'll definitely be ordering from Fine Drams again in the future. Very glad I discovered them on /r/scotch
Great selection. Ordered some rather rare rum. Delivery was one day faster than originally promised.
Packaging was *extremely impressive* with layers of huge air-bubble plastics surrounding special bottle protectors. A grown person could have spent a fair amount of time jumping on the box without a chance of damaging the bottles. The box would optimally have held two more bottles, but this was compensated with ample dunnage.
Just really impressive all around. I don't normally write online reviews, but I felt that Fine Drams deserved some praise for this great delivery.
I would highly recommend Fine Drams Excellent service and a Speedy delivery. “Perfect” I live in Scotland the home of the single malt but it is easier to get my favoured bottle of amber nectar from Denmark. “Amazing” I hope nothing changes after the 31st October when we get our Brexit. Thanks again Fine Drams
Fine Drams is an online retailer specializing in a wide range of high-quality spirits, including single malt whisky, blended whisky, bourbon, rum, gin, cognac, and armagnac. With a commitment to providing customers with an extensive selection of fine drinks, the company caters to spirit enthusiasts and collectors alike. Their product offerings include both well-known brands and exclusive releases, making it a go-to destination for those seeking unique and premium options.
The company operates a user-friendly website, finedrams.com, where customers can conveniently browse and purchase their favorite spirits. Fine Drams emphasizes global delivery, allowing customers from various regions to access their curated collection. With a focus on quality and variety, Fine Drams serves a diverse clientele, from casual drinkers to discerning connoisseurs looking to enhance their collections.