Fine Drams is an online retailer specializing in a wide range of high-quality spirits, including single malt whisky, blended whisky, bourbon, rum, gin, cognac, and armagnac. With a commitment to providing customers with an extensive selection of fine drinks, the company caters to spirit enthusiasts and collectors alike. Their product offerings include both well-known brands and exclusive releases, making it a go-to destination for those seeking unique and premium options.
The company operates a user-friendly website, finedrams.com, where customers can conveniently browse and purchase their favorite spirits. Fine Drams emphasizes global delivery, allowing customers from various regions to access their curated collection. With a focus on quality and variety, Fine Drams serves a diverse clientele, from casual drinkers to discerning connoisseurs looking to enhance their collections.
Fine Drams generally receives positive feedback for its excellent service and extensive selection of spirits, with many customers praising the fast delivery and careful packaging of their orders. Reviewers highlight experiences of receiving their bottles intact and on time, often noting the competitive pricing compared to local options.
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However, there are significant concerns regarding customer service and order fulfillment, with several customers reporting issues such as receiving incorrect bottles or experiencing delays without clear communication. Some reviews describe the pricing structure as misleading, particularly regarding customs fees for international orders. Despite these complaints, the majority of customers express satisfaction with their purchases and the overall shopping experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
90
100%
● Low
4.2 / 5 overall
=
90 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.0▼ 1.3
12-month avg
3.6
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
Sep 24
—
0
Oct 24
3.7
3
Nov 24
1.0
1
Dec 24
5.0
1
Jan 25
3.7
3
Feb 25
5.0
1
Mar 25
5.0
2
Apr 25
1.0
1
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 90 most recent reviews.
Top praiseof 69 positive reviews
Delivery71%
49 mentions
Customer service46%
32 mentions
Prices & value45%
31 mentions
Fast & efficient42%
29 mentions
“My experience order was excellent, fast delivery and the packaging 👌
I order 3 bottles, came in a big box with bubbl...”
On “Delivery” · Jun 22, 2025
Top complaintsof 17 negative reviews
Customer service47%
8 mentions
Refund41%
7 mentions
Shipping41%
7 mentions
Pricing35%
6 mentions
“Very poor customer service”
On “Customer service” · Apr 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
My experience order was excellent, fast delivery and the packaging 👌
I order 3 bottles, came in a big box with bubblerap on all sides, and individually bubble cylinder for the bottles.
Will be ordering again from FineDrams.
Have a wonderful summer ☀️
The goods arrived exactly on estimated day, everything included as ordered, intact, and packed super carefully!
Overall excellent selection of whisky with reasonable pricing. Pretty good online store layout - allowed me to browse and find the things I was interested in; although some products (e.g. mini bottles) did not follow the filters correctly; however, I could still find the items by other search parameters. Inexpensive delivery (in EU).
Will likely shop again when I need something. Highly recommend!
Wonderful. Purchased a lovely bottle of Whitley Neill Gin which was unavailable in the uk. Bought it for cheaper than inferior quality gins would have cost in the uk and really well packaged with good delivery tracking. First class.
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I'm happy to report that I just received my Mortlach and Dalwinnie Winter Gold bottles. Many thanks to Jonas and the Fine Drams team for making this happen. You guys are great!!!
They had a bottle of gin that I could not find anywhere else. Ordered and was shipped to Ireland where I received it very quickly and on time before Christmas. The bottle was extremely well packaged and arrived in perfect condition. Couldn't recommend them more highly.
Bought pair of hard found, single malt bottles at very reasonable price. The parcel was professionally packed and delivered as promised, with reliable tracking service. Order confirmation and response to an inquiry came within minutes, very credible customer service.
A very extensive online Whiskey shop with a lot of choice.
Very fast delivery. And the products are very well packed for shipping.
Payment is smooth. recommended!
We found here exactly what we were looking for. We have ordered from Slovakia and our order was processed and delivered quickly and very well packed. We are very satisfied with the service. Thank you.
Fles whisky nergens te krijgen , maar wel bij FineDrams :-) Betaling eerst probleem i.v.m.storing PayPal en Ideal. Netjes te woord gestaan via email. Leveringskosten a 10 euro wel te hoog vind ik maar levering zoals beloofd!
First order from FD. Prices are unbeatable and everything arrived well packaged discreetly (if you know what I mean) and intact. Will definitely use again, thanks Fine Drams!
I have ordered from Fine Drams several times and have never had a single issue. All communications were swiftly replied to and all merchandise was just as expected. This is a great company, don't let anything else fool you. As you can see by all 1 star reviews, everyone was fully taken care of and refunded.
Was looking for a bottle that I couldn’t get easily stateside. From ordering to shipping took 6 days to NY. Impressive. Tracking showing all movement from Denmark, on aircraft, through US customs, etc. Bottles were well packaged. Highly recommend! Also, Jonas was great communicating via email.
Really fast delivery service, Ordered from the UK and parcel came 7 days before the scheduled delivery date.
Package was very well packed and extra care has clearly been taken to secure the glass bottles
Great prices to, Will 100% be using again for future whiskey purchases
Fine Drams is an online retailer specializing in a wide range of high-quality spirits, including single malt whisky, blended whisky, bourbon, rum, gin, cognac, and armagnac. With a commitment to providing customers with an extensive selection of fine drinks, the company caters to spirit enthusiasts and collectors alike. Their product offerings include both well-known brands and exclusive releases, making it a go-to destination for those seeking unique and premium options.
The company operates a user-friendly website, finedrams.com, where customers can conveniently browse and purchase their favorite spirits. Fine Drams emphasizes global delivery, allowing customers from various regions to access their curated collection. With a focus on quality and variety, Fine Drams serves a diverse clientele, from casual drinkers to discerning connoisseurs looking to enhance their collections.