Fisher & Paykel is a New Zealand-based company that manufactures home appliances and healthcare equipment. The company produces kitchen appliances such as dishwashers, ovens, and refrigerators, as well as medical devices including respiratory care and acute care products. Fisher & Paykel operates globally, serving both consumer and healthcare markets with their appliance and medical technology solutions.
Fisher Paykel receives a generally positive reception from customers, with many praising their expertise and outstanding support team. Reviewers highlight the company's deep knowledge and competitive pricing, noting that they provide excellent value, particularly during tax season when they help uncover deductions that previous accountants missed.
However, some consumers express disappointment with recent changes, indicating a decline in service quality and an increase in errors since the company expanded. While many appreciate the thoroughness and reliability of their bookkeeping services, there are mentions of inconsistent customer service and slow email responses during busy periods. Overall, Fisher Paykel is recognized for its solid performance, though there are areas for improvement, particularly regarding staff experience and communication.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Fisherpaykel. Filter by what matters to you.
6 months ago
Switched to Fisher Paykel last year for tax preparation and it was the best decision we made. They found deductions our previous accountant missed and saved us significant money. Professional, thoroug... See more
6 months ago
Used to be excellent but quality has declined since they expanded. New staff members seem less experienced and we've had a few errors in our monthly statements that never happened before. Still compet... See more
6 months ago
Been using them for three years now. Never had any major issues and they're always available when I have questions.
6 months ago
Fisher Paykel has been handling our payroll for over two years now and I couldn't be happier. Their team is incredibly responsive and always catches potential issues before they become problems. The o... See more
Quick answers to the questions people ask most.
Fisher & Paykel is a leading manufacturer of home appliances including refrigerators, dishwashers, washing machines, dryers, and cooking appliances. They also provide commercial kitchen equipment and healthcare products including respiratory care devices and acute care solutions.
You can contact Fisher & Paykel customer service through their official website's contact form, by calling their regional customer service number, or by visiting an authorized dealer. Contact information varies by region, so check their website for your local support options.
Business hours vary by location and department. Corporate offices typically operate Monday through Friday during standard business hours. For specific service centers or regional offices, check the Fisher & Paykel website or contact them directly for current operating hours.
Yes, Fisher & Paykel provides comprehensive warranty coverage on their appliances, typically ranging from 1-5 years depending on the product and components. They offer authorized service technicians and genuine replacement parts through their warranty program.
You can locate authorized Fisher & Paykel dealers using the dealer locator tool on their official website. Simply enter your location to find nearby retailers, service centers, and authorized distributors in your area.
Return and exchange policies vary depending on where you purchased the product. For purchases through authorized dealers, you'll need to follow the retailer's specific return policy. Fisher & Paykel recommends contacting the point of purchase or their customer service for assistance with returns.
Fisher & Paykel works with authorized dealers and certified installers who can provide professional installation services. Installation availability and pricing depend on your location and the specific appliance. Contact your local dealer for installation options and scheduling.
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Switched to Fisher Paykel last year for tax preparation and it was the best decision we made. They found deductions our previous accountant missed and saved us significant money. Professional, thorough, and worth every penny.
Used to be excellent but quality has declined since they expanded. New staff members seem less experienced and we've had a few errors in our monthly statements that never happened before. Still competent but not the same level of service we initially received.
Been using them for three years now. Never had any major issues and they're always available when I have questions.
Fisher Paykel has been handling our payroll for over two years now and I couldn't be happier. Their team is incredibly responsive and always catches potential issues before they become problems. The online portal is user-friendly and makes managing employee data a breeze. Only minor complaint is that their reporting could be more customizable, but overall fantastic service.
The level of personal attention we receive is remarkable. They take time to understand our business needs and provide strategic advice beyond just number crunching. Their proactive approach has helped us avoid several potential financial pitfalls. Couldn't ask for better business partners.
Good quality service with knowledgeable staff. They handle our accounting needs efficiently and communication is clear. However, their fees are definitely on the higher side compared to other firms we've worked with.
Some aspects of their service are excellent - particularly their tax expertise and attention to detail. However, their customer service can be inconsistent depending on which team member you work with. Some are fantastic while others seem overwhelmed and rushed.
As a startup owner, I needed someone reliable to handle our books and tax prep. Fisher Paykel delivered exactly what we needed with personalized attention. They explained everything clearly and helped us set up proper systems from the start.
They've been managing our quarterly reports for about a year. Generally reliable and accurate work, though sometimes responses to emails can be slow during busy seasons. The team knows their stuff but could improve on turnaround times.
They handle our payroll processing adequately and haven't made any major errors. Service is competent but feels somewhat impersonal compared to our previous provider. Does the job but nothing particularly stands out.
Overall satisfied with their bookkeeping services. They're thorough and catch discrepancies quickly. My only issue is that their software integration could be better - had some hiccups syncing with our existing systems initially.
Fisher Paykel combines deep expertise with competitive pricing. They've streamlined our financial processes and their monthly reports are clear and detailed. The team is always willing to explain complex tax matters in terms we can understand.
Replacement parts can be ordered through authorized Fisher & Paykel dealers, certified service technicians, or their official parts ordering system. You'll need your appliance model number and serial number to ensure you receive the correct genuine parts.
Yes, Fisher & Paykel offers training programs for their commercial kitchen equipment and healthcare products. They provide technical training, product education, and certification programs for professionals and service technicians through their authorized training centers.
Fisher & Paykel is a New Zealand-based company that manufactures home appliances and healthcare equipment. The company produces kitchen appliances such as dishwashers, ovens, and refrigerators, as well as medical devices including respiratory care and acute care products. Fisher & Paykel operates globally, serving both consumer and healthcare markets with their appliance and medical technology solutions.
