First time shopper
First time shopper. Bought a $1200 bottle of whiskey to add to the collection. The shipping was quick and efficient, but the actual crown royal box was covered in scratches and was just imperfect.

Flask Fine Wine & Whisky is a prominent wine and spirits retailer based in Los Angeles, specializing in rare and vintage selections. Established in 1962, the company offers a meticulously curated collection of fine wines, bourbons, scotch, tequila, gin, and mixers. Customers can explore a diverse range of products, including California wines, Italian wines, and various whiskey types, all reflecting craftsmanship and authenticity. Targeting both collectors and casual enthusiasts, Flask Fine Wine & Whisky serves individuals seeking high-quality beverages for personal enjoyment or special occasions. The company provides an online shopping platform alongside in-store experiences, making it convenient for customers to browse and purchase their preferred selections. By focusing on quality and a broad assortment of fine wines and spirits, Flask Fine Wine & Whisky caters to a discerning clientele who appreciate the nuances of rare and collectible beverages.
Flask Fine Wines receives overwhelmingly positive feedback from customers, highlighting exceptional service and quick shipping. Reviewers frequently commend the knowledgeable and friendly staff, noting their helpfulness in providing recommendations and addressing concerns promptly.
Many customers appreciate the secure packaging of bottles, ensuring they arrive in perfect condition. The ease of navigating the website and the low shipping fees also contribute to a positive shopping experience. However, a few reviews mention issues with delivery and receiving damaged bottles, indicating that there may be occasional hiccups in the shipping process. Overall, Flask Fine Wines is celebrated for its outstanding customer service and reliable delivery, making it a favored choice among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 313 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 6 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.8 | 6 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 313 most recent reviews.
“I placed an order on line and they called me almost immediatly to schedule the delivery”
“Since I paid such high shipping cost I was expecting the beer to come in good condition”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 0% | 313 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: flaskfinewines.com is #1 of 5 on overall rating in this group.
313 reviews of flaskfinewines.com. Filter by what matters to you.
First time shopper. Bought a $1200 bottle of whiskey to add to the collection. The shipping was quick and efficient, but the actual crown royal box was covered in scratches and was just imperfect.
Kim in shipping was so helpful. I am looking forward to ordering more wine from you.
Fast ordering, good selection and search options.
Product was not available locally but I found it listed online at Flask. I had never worked with them but the reviews were good. So I ordered it and it was delivered in good condition and on time. Packaging was excellent.
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Fast shipping with excellent protective packaging! Overall excellent service!
Very fast shipping
Wrapped securely, in a box ,
Online order. The good: Excellent selection, decent prices, well packaged bottles for transport, efficient costumer service once things were going wrong. The bad: Order was not being processed. Then I got shipping notification without tracking information. Never an update. Had to reach out to find out that shipment had not been placed. Eventually shipment was done with a different courier, UPS, and again I did only receive tracking info after reaching out. UPS was bad with their service and communication, but that is not really on flasks.
Incredibly packaged and shipped so carefully and arrived on time as a gift for friend. Exceptional company to deal with! GREAT service!!
I had no idea I bout three mini bottles of Blanton’s. Way over priced for what was delivered.
Very quick response! After waiting a month trying to purchase a bottle of sotol from a different online retailer, I found Flask Fine Wines and ordered the same bottle from them. Not only was the cost less expensive than my original order, but my item was in the mail the next day, arrived quickly, and was well packaged to prevent breakage. Excellent experience!!
Excellent service, shipping, and selection. Will definitely purchase again!
Say it was easy to search and set up shipping and hopefully it will arrive in good shape
Flask Fine Wine & Whisky is a prominent wine and spirits retailer based in Los Angeles, specializing in rare and vintage selections. Established in 1962, the company offers a meticulously curated collection of fine wines, bourbons, scotch, tequila, gin, and mixers. Customers can explore a diverse range of products, including California wines, Italian wines, and various whiskey types, all reflecting craftsmanship and authenticity. Targeting both collectors and casual enthusiasts, Flask Fine Wine & Whisky serves individuals seeking high-quality beverages for personal enjoyment or special occasions. The company provides an online shopping platform alongside in-store experiences, making it convenient for customers to browse and purchase their preferred selections. By focusing on quality and a broad assortment of fine wines and spirits, Flask Fine Wine & Whisky caters to a discerning clientele who appreciate the nuances of rare and collectible beverages.
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