Brilliant stuff always buy from here
Brilliant stuff always buy from here The only thing they need more crisps chocolate sweets not enough pick for children

Flava is an online grocery and food shopping platform based in the UK, providing customers with a convenient way to stock up on essential items and enjoy exclusive deals. The company offers a wide range of discounted grocery products, catering to individuals and families looking for affordable and accessible shopping options. Customers can take advantage of flexible payment plans, including unregulated credit agreements, to enhance their shopping experience. With a focus on customer satisfaction, Flava ensures next-day delivery for orders, allowing users to receive their groceries promptly. The platform is designed to accommodate various shopping needs, making it an ideal choice for budget-conscious consumers seeking quality products at competitive prices. By offering hundreds of discounted items and daily deals, Flava aims to simplify the online grocery shopping process for its users.
Flava receives a mix of feedback from its customers, with a significant portion expressing dissatisfaction. Many reviewers report unauthorized charges of £29.99 from their accounts, labeling the company as a scam and warning others to avoid it.
Complaints about fraudulent transactions and poor customer service are prevalent, with some consumers claiming they never even signed up for any services. On the other hand, there are positive remarks highlighting the delicious food and attentive staff, with some customers praising the excellent service they received. Despite the positive experiences, the overwhelming number of negative reviews regarding billing practices and product availability raises serious concerns. Overall, the sentiment leans heavily towards negative due to the alarming reports of unauthorized charges and customer dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very easy and straight forward to order”
“99 payment on my account”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Flava is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
500 reviews of Flava. Filter by what matters to you.
Brilliant stuff always buy from here The only thing they need more crisps chocolate sweets not enough pick for children
Excellent service and excellent customer service
The best experience ever
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very good experience
Amazing offers
The website seems a good idea, pay weekly for shopping, but you need to spend a minimum of £60, thats so hard to do as there is so few items, and you are only allowed a max amount of 1 on some things, what is left is way over priced, 500ml milk for example, is £1 and you can only buy 1 carton, the average household needs more than 500ml of milk a week. You see 1 or 2 bargains, like nescafe from 3.99 down to 1.29, but they are never in stock. Had to to clear my cart and go elsewhere as I could barely get my cart near £20 let alone £60. Another example of their rip off: they sell a tin of meatballs, which has a 95p label on the tin, they sell for £1.59. And the biggest rip off of all, flava benefits, you have to pay £29.99 to join, then £14.99 a month, just to save a couple of quid on items such as garden gnomes and watches(currently on the site). Hopefully they close my account as I requested
What good things yous have they are alot cheaper and can be delivered right to your door step
I found the process easy and will recommend to my friends and family
Great app. Easy & straightforward to use. Can't wait for my order now. Thankyou flava.
Utter garbage from first attempt until delivery!! First order was a mess and cancelled as no one knew there end how there own process works Second order arrived after me being spoken to like a child by chat agents who are obnoxious and rude but don’t seem to like tone being used back towards them! For what you pay the hampers are a con!! Half the value of what you pay, I know as work in a local shop and we sell pretty much all of the stuff that arrived and is a massive mark up. Probably wouldn’t mind had I not been spoken to like an idiot. But hey is what it is Won’t recommend to anyone who wants value for money Won’t accept a return unless I pay costs so keeping and cancelling card! As they said my choice and didn’t seem overly bothered so why not! Two can play the hardball game and as unregulated I look forward to a battle!! PS same director as Yes catalogue and sunshine mobiles seems these fellas love preying on those with poor credit or vulnerable BE CAREFUL!
Seems simple not received order yet so don't know how genuine it is. But if it turns up it seems a great idea.
Shopping made easy 😌
Flava is an online grocery and food shopping platform based in the UK, providing customers with a convenient way to stock up on essential items and enjoy exclusive deals. The company offers a wide range of discounted grocery products, catering to individuals and families looking for affordable and accessible shopping options. Customers can take advantage of flexible payment plans, including unregulated credit agreements, to enhance their shopping experience. With a focus on customer satisfaction, Flava ensures next-day delivery for orders, allowing users to receive their groceries promptly. The platform is designed to accommodate various shopping needs, making it an ideal choice for budget-conscious consumers seeking quality products at competitive prices. By offering hundreds of discounted items and daily deals, Flava aims to simplify the online grocery shopping process for its users.
This profile hasn't been claimed by the business owner.