Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.0	100	100%	-1.3	● Low

4.0 / 5 overall

100 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.8▼ 1.3
12-month avg: 4.0
All-time: 4.0
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Quality	Delivery	Trend	Reviews
FOCOThis company	4.0 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	3.2 out of 5 (fair)	3.0 out of 5 (fair)	−13%	100
Red Run	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.9 out of 5 (good)	4.9 out of 5 (good)	+2%	397
lululemon.uk	2.0 out of 5 (poor)	100 out of 100	1.9 out of 5 (poor)	1.8 out of 5 (poor)	1.9 out of 5 (poor)	+15%	295
Avenue 85	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.9 out of 5 (good)	4.9 out of 5 (good)	−3%	125
ANSON´S	3.0 out of 5 (fair)	100 out of 100	2.7 out of 5 (poor)	—	—	−20%	100

Bottom line: FOCO is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.0).

Reviews

100 reviews of FOCO. Filter by what matters to you.

4.0ⓘ

Customer reviews (100)

0 reviews in the last 12 months

Write a review

Funwi

1 review

Feb 13, 2025

Amazing Customer Service

Amazing Customer Service. Great products. Nikki went above and beyond to mail my products on time. I highly recommend.

Report

Des

1 review

Feb 10, 2025

Great quality t-shirt, fast next-day shipping

Ordered a Philadelphia Eagles shirt 4 days before the Superbowl. Paid a pretty penny for next day shipping, which is 1-2 days. I was nervous about it arriving on time, based off of other reviews, but it arrived on the second day. The quality of the shirt is wonderful! I love that the shirt is 100% cotton shirt (I feel like that's hard to find since a lot of t-shirts are a blend of cotton + polyester or rayon). The print looks exactly like the picture. I'm super pleased with my order & customer service. I would highly recommend FOCO.

Report

Paris Werner

1 review

Feb 7, 2025

Seamless product return after two months...

I ordered my mom a pair of shoes for Christmas, but an incorrect pair was shipped to me instead despite the order slip inside the box being correct... I was pretty upset and didn't want to have to go through the process of having to send them back for the pair I was meant to receive. Things in my life got busy and I didn't get around to reaching out to Foco until two months after I ordered the shoes. I saw on their website that they had a 30 day return policy and I was worried that I missed my opportunity to return the shoes. However, after reaching out to their Customer Care team, they were happy to send me the correct shoes and a shipping label to return the other shoes free of charge! The whole process took two days, and I should be receiving the correct order soon. I am very happy that Foco made it right and bent their 30-day policy!

Report

Month	Average	Reviews
Nov 24	5.0	2
Dec 24	4.2	29
Jan 25	4.4	26
Feb 25	4.3	20
Mar 25	3.4	5
Apr 25	4.2	5
May 25	5.0	5
Jun 25	1.0	7
Jul 25	5.0	1

FOCO reviews & trust report

FOCO has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 76 positive reviews

Top complaintsof 24 negative reviews

How it compares

Reviews

Customer reviews (100)

Amazing Customer Service

Great quality t-shirt, fast next-day shipping

Seamless product return after two months...

Alternatives to FOCO

Red Run

lululemon.uk

Avenue 85

ANSON´S

Etsy

Michaels Stores

The CrowdTrust Experience⭐

Impressive Kit

Great customer service and quick responses!

Great customer service and solid…

Great customer service

Quality product! Great Customer Service! Fast Shipping!

very good quality easy access to…

The best service I have ever received….

thanks for customer service assistance

It was worth the wait and package was… as i mention yes

Needed assistance splitting my order so…

Lfc 3d small crest

Great customer service

Amazing customer service

WE ORDERED A SNOOPY BOBBLEHEAD

Great quality and customer service

Mis shaped brick

Received an item that was broken and…

About FOCO

You Might Also Be Interested In

Beauty & Well-being

Truviv

Fenominal Fragrance

Electronics & Technology

GRADE MOBILE

Mazuma Mobile

Home & Garden

Fantastic Services

Home Store + More