Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
Reviewers consistently praise Först Global for their outstanding customer service and the quality of their chippers. Many customers highlight the efficiency and knowledge of staff members, particularly Matthew, who is noted for making the purchasing process seamless and hassle-free.
The quick response times for repairs and servicing also receive commendation, with reports of technicians being polite and helpful. However, some consumers express concerns regarding the warranty period and the longevity of their machines, indicating that these aspects could be improved. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many stating they will continue to choose Först for their reliable products and exceptional service. Overall, Först Global is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 141 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 13 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 6 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P”
“Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +4% | 141 |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Först Global is #3 of 5 on overall rating in this group.
141 reviews of Först Global. Filter by what matters to you.
Great machine. There was a lack of communication when machine was ready as Russel had left the company who I bought the chipper through. He also said he would be chucking me in a protos helmet that I did not receive ether. Machine took approx 6 month from order to receiving it.
Brilliant machine and sales service start to finish was excellent. Only let down by no after sales visit/follow up and no free merchandise as promise by sales rep :)
2 out of 3 chippers broke down within 48 hours. However Forst were very professional and provided a prompt and efficient service in rectifying the issues. Within 24 hours.
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Bought a new stp6 at the end of last year. Had a few niggles to begin with but the customer service was excellent, brought a replacement out to site, found the fault and brought mine back to me. Helpful and kept in touch throughout.
Buying chipper was straight forward, all the paperwork was forwarded to me before chipper trial. If I liked chipper I could keep it there and then if not no worries chipper goes back. Had a little noise on chipper where they sent an engineer out to sort it rite away. only 4 stars as I shouldn't of had a fault so early on in my opinion.
Great Chipper.
Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
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