Always a pleasure dealing with Forst…
Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!

Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
Reviewers consistently praise Först Global for their outstanding customer service and the quality of their chippers. Many customers highlight the efficiency and knowledge of staff members, particularly Matthew, who is noted for making the purchasing process seamless and hassle-free.
The quick response times for repairs and servicing also receive commendation, with reports of technicians being polite and helpful. However, some consumers express concerns regarding the warranty period and the longevity of their machines, indicating that these aspects could be improved. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many stating they will continue to choose Först for their reliable products and exceptional service. Overall, Först Global is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 141 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 13 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 6 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P”
“Yet more problems with force chippers wheel bearings gone on an 22 plate machine and yes not covered by there 3 year...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +4% | 141 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Först Global is #3 of 5 on overall rating in this group.
141 reviews of Först Global. Filter by what matters to you.
Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!
Buying experience was great, extremely quick with responses and very knowledgeable about the machines (didn’t feel like he was reading the fact sheet as many do). Chipper was here amazingly quick and straight out to work and is wicked, complete game changer. Cheers Matt Smith
Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P.
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Forst came to repair and service our chippers today. 1. They came the day after I called 2. Nothing was too much trouble 3. The engineer was polite and extremely helpful As always Forst service is 5 🌟
Matt Smith provides an excellent, professional and thorough service. Attentive, informed and totally reliable. The whole team at Först are a credit to their company. When reliability, quality and attention to detail matters, Först come up with the goods EVERY time. For service and machinery you can depend on, look no further.
Always a pleasure to deal with Matt in sales. Always deliver on time. We also find the after care service second to none. Overall a very easy company to deal with.
Great service from t
Matthew was very efficient and a pleasure to deal with in arranging and supplying our new chipper. We have used Redwood for a number of years now and their after sales care is second to none!
Matthew and the team have been great. I’ve been running for 27 years and have used competitors chippers. We’ve come over to Först as things seem very promising. So far so good…… watch this space!
Mathew was fantastic whilst purchasing a new Forst machine, very informative and knowledgeable, went above and beyond Thanks again
Beechwood Tree Care have run Forst Global chippers since they first started making them and will continue to do so. Great product, backed up by great people and a comprehensive warranty. We throughly recommend Forst chippers.
This is our 5th Chipper, all off which have been fantastic machines from St6p, St8p and a Tracked TR8 (most recent). My main reason for continuing to purchase Forst, is because, should there be any mechanicle issue (which is rare) the Forst team will have rhe problem resolved within 24hrs. I was in great need of a new tracked chipper recently ,Matt ensured he cheched his stock and had a brand new machine with me within 3 weeks. They bought my old machine, and deliverd the new one to where we were working, to prevent any down time I really so no reason why you should chose any other brand.
Matthew Smith - Sales He has handled the purchase of five machines for us —each one hassle-free and incredibly efficient. A pleasure to deal with from start to finish.
Excellent service well recommended
Rich the mobile mechanic came and helped me with a issue very knowledgeable and friendly 11/10 service
Having had a TR6 which at the time was great but the TR8 is a world apart from it not just in capability but reliability it’s fantastic quick delivery and great machine really pleased with it
Very helpful with great knowledge of the machine.
Excellent service from the sales team, especially Matthew Smith. We recently purchased 6 machines which came in a very timely. Also, we received incredible support prior to taking delivery of the machine, Forst lent us machines until our new ones arrived. The workshop have also been great and offered unparalleled support to our fitters for our older machines. Would highly recommend.
Great customer service backed up by quality chippers, technical support and next day delivery of spare parts. Highly recommended.
We have had 4 woodchippers from Forst over the years and all have been fantastic machines! Our latest, a ST6 Edition 40, was the usual excellent experience from demo through to delivery.
Först Global is a leading manufacturer of woodchippers, specializing in the design and production of high-performance chipping equipment. The company offers a range of tracked and wheeled woodchippers, including models such as the Först Cadet 6, ST6P, and TR6D, designed to meet the needs of professional arborists, landscapers, and forestry contractors. Each machine is engineered for efficiency and durability, capable of processing various types of green waste with ease. Targeting customers in Europe and beyond, Först Global focuses on delivering reliable and powerful chipping solutions that enhance productivity in arboreal and landscaping projects. With a commitment to quality and performance, the company aims to support its clientele in achieving effective waste management and sustainable practices in their operations.
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