Gas Dr Ltd is a company that specializes in providing gas-related services, primarily focusing on installation, maintenance, and repair. With a commitment to safety and reliability, the company caters to both residential and commercial clients seeking professional gas solutions. Gas Dr Ltd ensures compliance with industry regulations and standards, making it a trusted choice for customers in need of gas system services.
The target market for Gas Dr Ltd includes homeowners, property managers, and businesses requiring gas installations and maintenance. By offering a range of services, the company aims to meet diverse customer needs while prioritizing efficiency and customer satisfaction. Their expertise in gas systems makes them a valuable resource for those looking to ensure safe and effective gas usage in their properties.
Gas Dr Ltd receives overwhelmingly positive feedback, with many reviewers praising Ricky for his professionalism, reliability, and speed. Customers highlight his excellent communication skills and the quality of work, noting that he completes jobs efficiently and without mess.
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Reviews frequently mention the company's competitive pricing and the high level of service provided, making them a recommended choice for home services. However, there is a notable complaint regarding unprofessional behavior, with one reviewer describing an encounter as rude and careless, particularly concerning the protection of carpets during work. Despite this isolated negative experience, the majority of feedback reflects satisfaction and a strong likelihood of recommending Gas Dr Ltd. Overall, the sentiment is highly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
17
100%
● Low
4.6 / 5 overall
=
17 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2021.
Last 3 months
5.0
12-month avg
4.5
All-time
4.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 20
4.0
1
Nov 20
—
0
Dec 20
2.5
2
Jan 21
5.0
2
Feb 21
5.0
4
Mar 21
5.0
2
Apr 21
—
0
May 21
—
0
Jun 21
—
0
Jul 21
5.0
1
Aug 21
—
0
Sep 21
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
Top praiseof 16 positive reviews
Professionalism38%
6 mentions
Fast & efficient31%
5 mentions
Customer service25%
4 mentions
Friendly staff25%
4 mentions
“Ricky was fantastic, really professional, reliable and works really hard”
On “Professionalism” · Sep 1, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
Overall rating and review count for this company and similar companies
Ricky was fantastic, really professional, reliable and works really hard. He worked from start to finish until the job was complete! He got the job done as quickly as he could. Knowledgeable. Really n... See more
Excellent service from start to finish, honest, reliable and professional.
If you're looking to get work done, this is your guy! Ricky is great and I will 100% use him again in the future.
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Ricky was fantastic, really professional, reliable and works really hard. He worked from start to finish until the job was complete! He got the job done as quickly as he could. Knowledgeable. Really nice guy, trustworthy and would highly recommend!!!
Excellent service from start to finish, honest, reliable and professional.
If you're looking to get work done, this is your guy! Ricky is great and I will 100% use him again in the future.
Ricky visited my property to fit a new radiator and fix a leaky heating pipe. He communicated clearly in advance of the job and was round within a few days. Kept me informed as the job was progessing and did a professional job, cleaning up after himself. Highly recommended.
We have had a New Boiler fitted in our Loft which was a Large Job for anyone to do as the old Boiler was in a cupboard. The Job was done in two days with them having to stay late on both days to complete it on time fully working. We are well pleased what work was carried out and finish. They cleaned up after themselfs ever where they went.
Called Gas Dr to carry out a service on our boiler and replace a radiator for a tall towel rail radiator. Ricky arrived on time, polite, clean and explained what he was doing throughout. Would definitely recommend and use again in the future.
Our boiler packed up just after New Year and was declared unsafe. Got in touch with Ricky who sent us quotes within a day. Two days later he was here installing the boiler. The weather was very cold and we really appreciated the speed with which the whole process was carried out. Ricky and Lee carried out a fast efficient job. We were very pleased with the job
Great communication and done a fab job with getting our hot water sorted. Very knowledgeable and always kept me in the loop. Came out on short notice to check the issue and then sorted it as soon as he could. Only gave 4 stars as quite a mess was left after for us to clean up.
Rude, arrogant and wholly unprofessional approach to customers and property.
No shoe covers to protect carpet, so I have footprints on stairs carpet, spilled liquid on landing carpet, no floor coverings used during visit.
All in all a shabby outfit, with a bad attitude. Avoid at all costs.. Or you'll be sorry!
Ricky has done a great job, Power Flushing our Central Heating. He knows about the job and explained to us all the time what he was doing. Very friendly and polite. The reason why we gave him 4 starts is just because due to the current situation he should be wearing a mask rather than a bandana to protect himself and others. Overall I can highly recommend him.
Ricky was very professional and did a great job fitting an outside tap. He was on time and even tidied up. I would definitely recommend and will keep his number for future use. Its not that easy to find someone who takes pride in their work and is very reasonably priced.
Good service , they even came out to the wilds of Surrey.. Flushed the system as requested, upgraded the filter, Hot water after 3 days, bliss.. Thanks
Excellent-prompt and competitively priced work
Called Ricky from gasdr ltd on the Sunday after a few non comittal grunts from other plumbers. He not only showed a willingness to work( fitting an outside tap and regulating the temperature in the bathroom tap upstairs), he completed the job the next day at my request
I was provided with regular updates on his arrival time and the job was carried out to my specification and satisfaction
Many thanks
Gas Dr Ltd is a company that specializes in providing gas-related services, primarily focusing on installation, maintenance, and repair. With a commitment to safety and reliability, the company caters to both residential and commercial clients seeking professional gas solutions. Gas Dr Ltd ensures compliance with industry regulations and standards, making it a trusted choice for customers in need of gas system services.
The target market for Gas Dr Ltd includes homeowners, property managers, and businesses requiring gas installations and maintenance. By offering a range of services, the company aims to meet diverse customer needs while prioritizing efficiency and customer satisfaction. Their expertise in gas systems makes them a valuable resource for those looking to ensure safe and effective gas usage in their properties.