excellent service…
From start to finish excellent service from calling one day to it being installed on the 3rd thank you my grandparents sre so pleased

Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
Gas Fast receives high praise for its efficient service and friendly staff, with many customers highlighting the professionalism of the engineers during boiler installations and annual services. Reviewers frequently mention the promptness and tidiness of the workers, contributing to an overall positive experience.
However, there are notable complaints regarding customer service and communication, with some consumers feeling misled about eligibility for government schemes and expressing frustration over unresolved issues with their boilers. A few reviews also raise concerns about the company's practices, suggesting that some customers feel pressured to leave positive feedback. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 354 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | 4.4 | 7 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 4.1 | 9 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻”
“I had my boiler fitted 2 years ago and all been fine up until recently”
354 reviews of Gas Fast. Filter by what matters to you.
From start to finish excellent service from calling one day to it being installed on the 3rd thank you my grandparents sre so pleased
Good service from the salesman to the gas boiler fitter, both very professional and explained everything
Representative arrived on time. He was friendly, knowledgable and explained everything clearly. Joseph and Cameron the fitters arrived when they said they would. They were polite, professional and knew their stuff. They worked hard all day and made an excellent job of installing the new system. At the end they explained what had been done and how to operate it. They also removed all rubbish and cleaned up. I cannot recommend them enough. Overall it was a relatively pain free operation and we were extremely pleased with our decision to go ahead with the project. A big well done and thank you to all involved. Stage 2 will be to monitor our new systems performance over the next few months but all good so far.
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Great and fast service no complaints always helpful
Very professional service. Clean and tidy job. Delighted with boiler fitted never had such good water pressure Jackie Robson Northumberland
We needed a new boiler as ours had been condemned. The representative was very professional and friendly. The team who installed the boiler were also professional and had the job done in half a day. Everything things works as it should and we have no complaints about any of the services provided.
New boiler fitted with Gas Fast Pleased with the instillation Punctual, friendly, efficient and cleaned up after
Positive experience, from start to finish. Followed through with everything the company set out to do, efficient service and friendly staff. Happy to recommend to friends and family
Thank you for installing my new boiler, GAS FAST. Thank you for your punctuality. The work has been done quickly and efficiently Great service. I strongly recommend Gas Fast for their great services. The
Poor installation, even worse customer service. After my solar panels were installed I was left with not working system for over 1 month, then another 2-3 weeks waiting to fix other issues with installation. Around 25 calls to customer service asking to fix issues - they almost always promissed that will call back or installer will appear next day. Lost a lot of nerves and time for calls, waiting for installer. Very poor experience. Do not recommend
Quick and easy installation, new boiler Is working great, very happy with the service provided
The rep Gary was very thorough and made sure we understood everything he was explaining to us. Boiler fitted 4 days later by Jordan and his apprentice Kalton were both very polite, respectful and fitted boiler with minimum mess through out. Fingers crossed good service will continue over next 10 years
Very prompt service from start to finish the fitters were very professional especially as it was a very hot day moving the boiler into the loft . Easy to set up with the boiler .
Fitter very friendly, polite and helpful. Boiler quiet and easy to understand. Company on a hole are friendly and if they can help they will
Very efficient fitting the boiler. Good communication before arriving. Cleaned up afterwards.
A big thankyou to Joe,Chris and Kieren for fantastic job, clean,tidy and efficient would highly recommend. And a big thanks to David Draper for all your help.Malcolm &Norma Dodd.
Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
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