Gas safe boiler replacement
Russell was really professional, dedicated and went the extra mile to accommodate the challenges that arose from the job. I do not hesitate to recommend his Company to anyone.

Gas Safe is a reputable plumbing and heating service provider based in Edinburgh, specializing in a range of essential services for both residential and commercial customers. With over ten years of experience in the industry, the company offers expert solutions for boiler installations, repairs, and servicing, as well as comprehensive plumbing services. Gas Safe is also qualified to conduct landlord gas safety inspections and provide necessary certificates, ensuring compliance with safety regulations. The company's commitment to customer satisfaction is reflected in its friendly, trustworthy, and helpful approach. Gas Safe aims to assist clients in resolving their heating and plumbing issues promptly, making it a reliable choice for those in need of professional and efficient services in Edinburgh. Whether customers require routine maintenance or urgent repairs, Gas Safe is equipped to meet diverse needs within the local community.
Gas Safe receives overwhelmingly positive feedback from customers, highlighting their excellent customer service and professional work. Many reviewers commend the efficiency and reliability of their technicians, particularly Russell, who is noted for his promptness and high-quality repairs.
Consumers appreciate the competitive pricing and the thoroughness of the installations, with several mentioning successful boiler replacements and repairs. However, there is a notable critical review expressing frustration with perceived ineffectiveness, suggesting that some customers may have had negative experiences. Despite this isolated complaint, the majority of feedback emphasizes the company's commitment to safety and quality service. Overall, Gas Safe is highly recommended for their dependable and professional approach to home heating solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 27 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“Excellent customer service and very professional”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 27 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.0 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 |
Bottom line: Gas Safe is #1 of 5 on overall rating in this group.
27 reviews of Gas Safe. Filter by what matters to you.
Russell was really professional, dedicated and went the extra mile to accommodate the challenges that arose from the job. I do not hesitate to recommend his Company to anyone.
Service was professional, prompt and communication was excellent. From quote to job complete was three days, inspection Wed, quote Thursday, parts acquired and job done Friday. Heating engineer Russ Lamberty was late on the Friday but communication was good and I was kept in the picture.
Russ fitted a combi boiler & gas central heating system in my flat. Can’t fault his work. Pipework & all other fixings have been installed really neatly. At the end of each day, he left the place clean & tidy. He worked his socks off to get the job done. He also came back a couple of days later to check everything was working as expected. Pleasant guy & easy to deal with from start to finish. I’ve got no hesitation in recommending Gas Safe Edinburgh.
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Entirely trustworthy - does the job but more importantly tells you what does need done and what soesn’t need done. That ratre beast - the same plumber used for years! Diesn’t Take the Mick!
Came out quickly, was clear about what needed done and completed the work in the time he said he would. Very happy with the standard of work and would recommend to family and friends.
Gas Safe is a reputable plumbing and heating service provider based in Edinburgh, specializing in a range of essential services for both residential and commercial customers. With over ten years of experience in the industry, the company offers expert solutions for boiler installations, repairs, and servicing, as well as comprehensive plumbing services. Gas Safe is also qualified to conduct landlord gas safety inspections and provide necessary certificates, ensuring compliance with safety regulations. The company's commitment to customer satisfaction is reflected in its friendly, trustworthy, and helpful approach. Gas Safe aims to assist clients in resolving their heating and plumbing issues promptly, making it a reliable choice for those in need of professional and efficient services in Edinburgh. Whether customers require routine maintenance or urgent repairs, Gas Safe is equipped to meet diverse needs within the local community.
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