Georgia Power Marketplace is a business services platform operated by Georgia Power Company that connects customers with energy-related products and services. The marketplace typically offers solutions such as energy efficiency upgrades, smart home technologies, and other utility-related services from vetted contractors and vendors. It serves as a centralized resource for Georgia Power customers seeking to improve their energy usage and access approved service providers.
Georgia Power Marketplace generally receives positive feedback from customers, with many praising the effective rebate programs and the benefits of energy-efficient upgrades. Reviewers appreciate the thorough energy assessments and the significant savings on appliances, with some noting that rebates covered a substantial portion of their costs.
The customer support is frequently highlighted as knowledgeable and helpful, assisting consumers in making informed decisions about energy-efficient products. However, there are notable complaints regarding the rebate process, with several customers expressing frustration over long processing times and confusing paperwork. While the marketplace concept is well-received, some users feel that the website could use improvements to enhance the overall experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 227 |
12 reviews of Georgia Power Marketplace. Filter by what matters to you.
11 months ago
This marketplace made our whole-house energy audit and subsequent upgrades much more affordable. The rebates covered about 40% of our costs for insulation and ductwork improvements.
11 months ago
Good resource for finding energy-saving products with rebates. The website is easy to navigate and the customer service team was knowledgeable when I called with questions. Wish they had more variety... See more
11 months ago
While the products and contractors are quality, the rebate processing time is way too long. It took almost 3 months to get my money back, and customer service kept giving me different timelines. The s... See more
11 months ago
Georgia Power Marketplace has some excellent rebate programs for energy-efficient appliances. I saved over $300 on my new HVAC system through their incentives. The application process was straightforw... See more
Quick answers to the questions people ask most.
Georgia Power Marketplace is a platform that connects customers with pre-qualified contractors and service providers for energy-related home improvements. It offers services like HVAC installation, insulation, solar panels, and other energy efficiency upgrades from vetted professionals.
You can search for contractors by visiting the Georgia Power Marketplace website and entering your zip code and desired service type. The platform will show you a list of pre-qualified contractors in your area with ratings and contact information.
Yes, all contractors in the Georgia Power Marketplace go through a pre-qualification process that includes verification of proper licensing, insurance, and business credentials. Georgia Power regularly monitors contractor performance and customer satisfaction.
The Marketplace offers energy-related services including HVAC installation and repair, insulation, solar panel installation, water heater replacement, smart home technology, and weatherization services. Services focus on improving home energy efficiency and comfort.
There is no cost for customers to search and connect with contractors through Georgia Power Marketplace. You pay contractors directly for their services, and pricing is negotiated between you and the contractor.
You can contact Georgia Power Marketplace support through their website's contact form or by calling their customer service line. Support is available during regular business hours to help with contractor searches and platform questions.
Yes, customers are encouraged to leave reviews and ratings for contractors after service completion. These reviews help other customers make informed decisions and help Georgia Power maintain quality standards.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This marketplace made our whole-house energy audit and subsequent upgrades much more affordable. The rebates covered about 40% of our costs for insulation and ductwork improvements.
Good resource for finding energy-saving products with rebates. The website is easy to navigate and the customer service team was knowledgeable when I called with questions. Wish they had more variety in smart home products though.
While the products and contractors are quality, the rebate processing time is way too long. It took almost 3 months to get my money back, and customer service kept giving me different timelines. The savings are good but the wait is frustrating.
Georgia Power Marketplace has some excellent rebate programs for energy-efficient appliances. I saved over $300 on my new HVAC system through their incentives. The application process was straightforward, though it took about 6 weeks to receive the rebate check.
The marketplace offers fair rebates and the contractor network seems trustworthy. Application process is mostly online which is convenient. Some rebate amounts could be higher to compete with other utility programs I've seen.
Love the idea of getting rebates directly from my utility company. The approved product list is comprehensive and the contractors do quality work. However, the website needs updating and some of the forms are overly complicated for what should be simple transactions.
Used this to upgrade my water heater and got a nice rebate. Process was smooth overall.
The marketplace concept is great for Georgia Power customers looking to save on energy costs. Rebates are legitimate and worthwhile. My only complaint is that the website can be glitchy sometimes and the product categories could be better organized.
The rebate amounts are decent and the approved contractor network is reliable. However, the approval process can be slow and some of the paperwork requirements are confusing. Had to resubmit documents twice before getting approved.
From start to finish, this was a great experience. The energy assessment was thorough, rebate calculations were accurate, and I received my check exactly when promised. My new smart thermostat is working perfectly and I'm seeing real savings on my monthly bill.
Got rebates on both my new washer and dryer. The energy efficiency ratings helped me make informed decisions and I'm already seeing lower electric bills. Highly recommend checking this out before making any major appliance purchases.
The staff really knows their stuff when it comes to energy efficiency recommendations. They helped me choose the right heat pump for my home size and usage patterns. Installation through their contractor network was professional and on time. Very satisfied with the whole experience.
If you experience problems with a contractor, first try to resolve the issue directly with them. If unsuccessful, you can report the issue to Georgia Power Marketplace customer support, who will investigate and may take action including removing contractors from the platform.
Some contractors may offer financing options for larger projects, and Georgia Power occasionally provides rebates or incentives for certain energy efficiency improvements. Check with individual contractors and Georgia Power's current rebate programs for available options.
While the Marketplace is primarily designed for Georgia Power customers, availability may vary by location and service type. Contact Georgia Power Marketplace directly to confirm eligibility in your area.
Georgia Power Marketplace is a business services platform operated by Georgia Power Company that connects customers with energy-related products and services. The marketplace typically offers solutions such as energy efficiency upgrades, smart home technologies, and other utility-related services from vetted contractors and vendors. It serves as a centralized resource for Georgia Power customers seeking to improve their energy usage and access approved service providers.
