Average service
I expected more from a dealership with such a good reputation. The service was okay, but nothing stood out. I might give them another chance in the future.
Germain Honda is an automotive dealership that specializes in the sale of new and used Honda vehicles. In addition to vehicle sales, the business likely offers financing options, vehicle maintenance, and repair services to customers. Their focus is on providing a range of automotive solutions and customer support.
Germain Honda receives a mix of feedback from customers, highlighting both commendable aspects and areas for improvement. Many reviewers praise the dealership for its friendly and professional staff, noting that the buying process is quick and enjoyable.
The knowledge and attentiveness of the sales team are frequently mentioned, with several customers expressing satisfaction with their vehicle selections. However, some consumers report average service experiences, particularly regarding wait times for maintenance and financing options that were less competitive than expected. A few reviews also mention that while the selection is good, prices can be on the higher side. Overall, Germain Honda is recognized for its positive customer interactions, but there are notable concerns about service efficiency and pricing.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Germain Honda. Filter by what matters to you.
I expected more from a dealership with such a good reputation. The service was okay, but nothing stood out. I might give them another chance in the future.
I came in for a simple oil change and it took over an hour. The waiting area was crowded, and I felt a bit overlooked. I might try another location next time.
Quick answers to the questions people ask most.
Germain Honda provides a range of services including new and used vehicle sales, vehicle financing, maintenance, and repair services. They also offer parts and accessories for Honda vehicles.
Germain Honda's business hours typically are Monday to Saturday from 9 AM to 8 PM and Sunday from 12 PM to 5 PM. However, it's best to check their website for any holiday hours or special events.
You can contact Germain Honda by phone at their main dealership number, or you can reach out through their website's contact form. They also have a live chat option available during business hours.
It is recommended to make an appointment for service to ensure timely assistance. You can schedule an appointment online or by calling the service department directly.
Germain Honda typically offers a 3-day return policy on used vehicles, allowing customers to return the vehicle for a full refund if they are not satisfied. Please consult with a sales representative for specific terms and conditions.
Yes, Germain Honda provides various financing options through multiple lenders. Their finance team can assist you in finding a plan that fits your budget and needs.
Germain Honda frequently updates their promotions and special offers, which can include discounts on vehicle purchases, service packages, and parts. Check their website or contact the dealership for the latest deals.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
If you have a complaint, you should contact the service manager directly or reach out to customer service through their website. They are committed to resolving any issues and ensuring customer satisfaction.
Germain Honda is an automotive dealership that specializes in the sale of new and used Honda vehicles. In addition to vehicle sales, the business likely offers financing options, vehicle maintenance, and repair services to customers. Their focus is on providing a range of automotive solutions and customer support.