Range and speed could be better.
Range and speed could be better.

get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
Get eSIM Travel receives a mixed response from users, with many praising its ease of use and reliability. Reviewers highlight the service as "fast" and "convenient," with several first-time eSIM users expressing satisfaction and noting that they encountered "zero problems" during their travels.
However, a significant number of customers report issues with the eSIM not working, leading to frustration and financial loss. Complaints about poor customer support and difficulties in obtaining refunds are common, with some users feeling abandoned after their eSIMs failed to activate. While many enjoy a seamless experience, the inconsistency in service quality leaves some consumers dissatisfied. Overall, the sentiment reflects a blend of positive experiences and notable frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 3.6 | 137 |
| Dec 24 | 3.5 | 267 |
| Jan 25 | 3.4 | 150 |
| Feb 25 | 4.1 | 102 |
| Mar 25 | 3.6 | 188 |
| Apr 25 | 3.3 | 81 |
| May 25 | 3.9 | 22 |
| Jun 25 | 3.9 | 33 |
| Jul 25 | 4.0 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use and zero problems during use”
“Your Service Didnt work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | +6% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: get eSIM travel is #4 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.8).
500 reviews of get eSIM travel. Filter by what matters to you.
Range and speed could be better.
Não consegui utilizar a internet, nem consegui fazer a devida reclamação. Como estava a viagem acabei por nem enviar mais nenhum e-mail. Mas deixo aqui a minha apreciação. Não consegui utilizar….
I had a very good, easy and quick setup service for my esim, the internet speed was perfect in every city in brasil which i visited (rio de jainero, belo horizonte and belem). I will purchase again wherever i travel
top service, easy to use
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Too slow internet on Uruguay Does not alow even watssap videocalls
Quick and easy to use!
I wasn’t able to install eSIM, and when I asked for refund since support wasn’t great they gave me a hard time until I was able to get my money back. Never using this again. Sorry
Don’t work at all waste of money how do i get a refund
Great experience in Brazil.
Wery good..
Sim won’t active, & spent the money & didn’t get to use it. Couldn’t find a way to cancel or refund either
👍 n o problem o k
Excellent service, easy to install, it worked very well and it was a good price.
get eSim signal is great and works everywhere as promised
I had an issue with my eSIM where it just stopped working and I contacted them. Firstly, I had to wait about 15 minutes until an agent actually connected and then when I asked him to help me, he just said he resent a new eSIM and then he just disconnected before I could even try and use that eSim & of course it wasn’t working! So I connected again and I had to wait another 15 minutes and then I was connected to a different agent. He told me what to do, but he also disconnected within a few seconds when I was trying to do it. So eventually I just had to figure it out for myself. Can the agents be more patient and actually wait until we agree that the issue has been resolved before quickly disconnecting?!
Terrible experience, paid for a service that I could not use. There is not a client support channel to help you.
get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
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