Mediocre
Mediocre, but not in a negative way. Just very middle-of-the-pack.

Global Gas & Power is a company that operates in the energy sector, focusing on providing gas and electricity solutions to residential and commercial customers in the United Kingdom. The company aims to deliver competitive energy rates and reliable service, catering to a diverse customer base that includes homeowners, businesses, and organizations seeking efficient energy management. The company’s offerings encompass a range of energy services, including fixed and variable energy plans, tailored solutions for businesses, and dedicated customer support. Global Gas & Power is committed to helping its customers make informed choices about their energy consumption, ensuring transparency and accessibility in the energy market. With a user-friendly website, customers can easily explore their options and manage their energy accounts online.
Global Gas & Power receives overwhelmingly positive feedback from its customers, who frequently highlight the exceptional service provided by staff like Conor, who has been noted for saving charities significant amounts on their bills. Reviewers appreciate the polite and knowledgeable team, emphasizing the clarity and efficiency in the process of signing up for contracts.
Many customers report substantial savings, with some noting reductions in their electricity bills and the ease of navigating the paperwork. However, there is a rare critical note, with one reviewer describing the service as "mediocre," suggesting a lack of standout features. Despite this isolated complaint, the overall sentiment remains highly favorable, with consumers consistently praising the company's competitive pricing and attentive customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 78 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 28 |
| Nov 24 | 4.9 | 13 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 5.0 | 7 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
“Made the process of signing up for a new business electricity contract very simple and straightforward including the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | −4% | 78 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Global Gas & Power is #2 of 5 on overall rating in this group.
78 reviews of Global Gas & Power . Filter by what matters to you.
Over a year ago
Mediocre, but not in a negative way. Just very middle-of-the-pack.
Over a year ago
Conor was incredibly helpful and saved our charity so much money!
Over a year ago
Made the process of signing up for a new business electricity contract very simple and straightforward including the cheapest deal possible.
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Mediocre, but not in a negative way. Just very middle-of-the-pack.
Conor was incredibly helpful and saved our charity so much money!
Very polite staff.
Made the process of signing up for a new business electricity contract very simple and straightforward including the cheapest deal possible.
Brilliant!! you have helped me on my electric and water bill for my business. Halving my electric bill was a big bonus as the precinct we are on is all electric, I have recommended you to other business owners because i am so confident you can help them. Special thanks to Chris.
Great advice, we've saved loads of money on our electric bill by agreeing a 5-year contract back in Summer 2020. Was happy to arrange a blended contract extension with very competitive rates.
The person who managers my energy was very helpful when contacting me, and has negotiated a very good deal, fixed for the next three years. I am very happy about this.
We were advised of a package that would reduce our costs, and as a charity this is very important. We agreed and everything was put in place for us, very easy and quick.
I was not expecting such a big difference in unit price bearing in mind that prices gave been rising recently. Since this is a charities organisation I represent a saving of £2000 a year is a really welcome gift to our group finances.
Well informed, polite sales staff, competitive prices. Got a very good deal.
All facts explained very clearly, very helpful, good price, all paperwork straight forward and easy to complete
Clarity and expertise The exec I spoke with was very knowledgable. He was very efficient and solved my problem with a new supplier. Very happy with the service.
Straightforward. Helpful and very friendly and attentive advice given and questions answered by a PLT account manager.
The representative has worked really hard to help us secure the best prices available for both gas and electric moving forward post current contracts ending. Thank you for all the time and effort you put into this for us.
Their customer service was very good, following up with the planning of my new contract for June 2025.
My account manager worked with me to assess the requirements of the school. He asked for info to get the best result for the school. Looking at individual meters and standing charges. As a school, we have never looked at the energy bills in such detail.
Very friendly knowledgeable staff. Always on hand to answer questions when you need them.
Honesty, empathetic listening and great service. They provided all the information I needed (in plain English), to make an informed decision. Trustworthy.
Decent service, good prices and efficient sign up made the whole thing pretty pain free.
Staff very helpful and friendly explaining good
Global Gas & Power is a company that operates in the energy sector, focusing on providing gas and electricity solutions to residential and commercial customers in the United Kingdom. The company aims to deliver competitive energy rates and reliable service, catering to a diverse customer base that includes homeowners, businesses, and organizations seeking efficient energy management. The company’s offerings encompass a range of energy services, including fixed and variable energy plans, tailored solutions for businesses, and dedicated customer support. Global Gas & Power is committed to helping its customers make informed choices about their energy consumption, ensuring transparency and accessibility in the energy market. With a user-friendly website, customers can easily explore their options and manage their energy accounts online.
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