Goldcar Rental is a car rental service that specializes in providing affordable vehicle hire options to customers seeking cost-effective transportation solutions. With a focus on delivering competitive pricing, Goldcar offers a range of vehicles suitable for various travel needs, making it an attractive choice for both leisure and business travelers. The company operates online, allowing customers to easily browse and book their desired vehicles through its user-friendly website. Targeting individuals and families looking for budget-friendly car rental options, Goldcar Rental emphasizes convenience and accessibility. Customers can benefit from online discounts and promotional offers, enhancing their overall rental experience. By offering a straightforward booking process and a diverse fleet of vehicles, Goldcar aims to meet the demands of a wide audience seeking reliable transportation at the best possible rates.
Goldcar Rental receives a mixed response from customers, with many praising the good service and helpful staff, particularly noting easy pick-up experiences. Reviewers appreciate the quality of the vehicles, often describing them as nearly new and well-maintained.
However, significant complaints arise regarding hidden fees and unexpected requirements, such as the need for an International Driving Permit, which has led to frustration and financial loss for some customers. Issues with staff attitude, particularly at certain locations, are also highlighted, with reports of unhelpful or rude service. Delays in vehicle pick-up and poor communication further contribute to dissatisfaction. Overall, while many customers enjoy a smooth rental experience, the negative feedback regarding hidden costs and inconsistent service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.0 | 4 |
| May 25 | 3.0 | 4 |
| Jun 25 | 1.4 | 7 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service throughout apart from the extra insurance they try and make you take out, they should just add it t...”
“This is possibly the worst service I’ve ever received from any company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.9 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Goldcar Rental is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.0).
500 reviews of Goldcar Rental. Filter by what matters to you.
Ottimo servizio di noleggio auto all'aeroporto di Roma Fiumicino. Personale cortese, procedure veloci, prezzi ragionevoli e comunicazioni online tramite email che fanno risparmiare tempo ed evitano qualsiasi stress. Processo di riconsegna molto rapido e semplice. Consiglio senza dubbio Goldcar.
After 4 days my deposit money not resend in my c.card
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I am happy that I choose for goldcar.
O atendimento foi espetacular, o carro muito novo e a devolução rápida e sem burocracias.
Good good good
Everything cool. Nice staff. Hvis du flyver med easy jet skal der beregnes god tid til at få og aflevere bilen, da det er med shuttle bus. Men det fungerer fint.
Lo han hecho bastante bien, gran servicio, muy practico, coche seminuevo, muy limpio, no me colocaron ninguna pega, buenos asesores
Отличная компания
The staff was very cooperative with a huge experience; simply the staff is very professional; I would like to give a special thanks to one of the staff I think his name was Alaa from Tunisia (I gave the car at about 12:00 pm on 16.11.2023); He helped me very; Thank you man and thanks for all. I very recommend GOLDCAR.
Very great experience
Friendly and helpful staff. Great value for money and extremely fuel-save vehicles
J'ai du refaire le plein d'AdBlue pour 30 € alors que j'avais précisé que je ferais le tour de la Sicile !!!!! Personnel et véhicule conforme à ma commande
Все не плохо! Но! Машина была без навигатора, что является нонсенсом на сегодня. Лобовое стекло было изнутри не протерто, вечером или на солнце обзор был хуже. Хочу пожелать удачи Голдкар, и более внимательно учитывать запросы и потребности членов клуба, которые пользуются вашей арендой, уже более 17 лет. Планирую аренду у Вас в декабре, хочу посмотреть, как измениться подход к аренде машины на Рождество.
The renting process was very easy and fast without any problem. We liked also the car, what we got. It worked very well.
Goldcar Rental is a car rental service that specializes in providing affordable vehicle hire options to customers seeking cost-effective transportation solutions. With a focus on delivering competitive pricing, Goldcar offers a range of vehicles suitable for various travel needs, making it an attractive choice for both leisure and business travelers. The company operates online, allowing customers to easily browse and book their desired vehicles through its user-friendly website. Targeting individuals and families looking for budget-friendly car rental options, Goldcar Rental emphasizes convenience and accessibility. Customers can benefit from online discounts and promotional offers, enhancing their overall rental experience. By offering a straightforward booking process and a diverse fleet of vehicles, Goldcar aims to meet the demands of a wide audience seeking reliable transportation at the best possible rates.
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