The price was honest
The price was honest, the car was enough although a bit small and a bit less of power. Very good the automatic service to get the key

Goldcar Rental is a car rental service that specializes in providing affordable vehicle hire options to customers seeking cost-effective transportation solutions. With a focus on delivering competitive pricing, Goldcar offers a range of vehicles suitable for various travel needs, making it an attractive choice for both leisure and business travelers. The company operates online, allowing customers to easily browse and book their desired vehicles through its user-friendly website. Targeting individuals and families looking for budget-friendly car rental options, Goldcar Rental emphasizes convenience and accessibility. Customers can benefit from online discounts and promotional offers, enhancing their overall rental experience. By offering a straightforward booking process and a diverse fleet of vehicles, Goldcar aims to meet the demands of a wide audience seeking reliable transportation at the best possible rates.
Goldcar Rental receives a mixed response from customers, with many praising the good service and helpful staff, particularly noting easy pick-up experiences. Reviewers appreciate the quality of the vehicles, often describing them as nearly new and well-maintained.
However, significant complaints arise regarding hidden fees and unexpected requirements, such as the need for an International Driving Permit, which has led to frustration and financial loss for some customers. Issues with staff attitude, particularly at certain locations, are also highlighted, with reports of unhelpful or rude service. Delays in vehicle pick-up and poor communication further contribute to dissatisfaction. Overall, while many customers enjoy a smooth rental experience, the negative feedback regarding hidden costs and inconsistent service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.0 | 4 |
| May 25 | 3.0 | 4 |
| Jun 25 | 1.4 | 7 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service throughout apart from the extra insurance they try and make you take out, they should just add it t...”
“This is possibly the worst service I’ve ever received from any company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.9 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Goldcar Rental is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.0).
500 reviews of Goldcar Rental. Filter by what matters to you.
The price was honest, the car was enough although a bit small and a bit less of power. Very good the automatic service to get the key
È andato tutto perfettamente....consigliatissimo
Tutto molto bene! La ragazza allo sportello è stata molto gentile e mi ha fatto subito una buona offerta di un tutto compreso con una macchina praticamente nuova La prossima volta riprendo la macchina da gold car
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Excellent service every time
Fast, easy and friendly staff. Highly recommend!
Great car, great service, good price. All was perfect
The vehicle I ordered and the first one I received was in bad condition, over 100,000 km and had a flat tire. After that I received another vehicle that did not meet my requirements, it was big and low, and it's a shame that this happened, and it was the only vehicle that the office agreed to exchange for me, I expect a company like yours give a better answer
Esperienza molto positiva e veicolo fantastico
Key'n'Go does not work properly and only works for limited hours.
I collected the car in 2 minutes
Atendimento e pouca burocracia,
Wery friendly people
Excellent Rapide Bonne Acceuil
IT was great
Good company, nice staff and perfect cars
Grazie per la disponibilità
Todo perfecto, el coche y la entrega. Gracias
Goldcar Rental is a car rental service that specializes in providing affordable vehicle hire options to customers seeking cost-effective transportation solutions. With a focus on delivering competitive pricing, Goldcar offers a range of vehicles suitable for various travel needs, making it an attractive choice for both leisure and business travelers. The company operates online, allowing customers to easily browse and book their desired vehicles through its user-friendly website. Targeting individuals and families looking for budget-friendly car rental options, Goldcar Rental emphasizes convenience and accessibility. Customers can benefit from online discounts and promotional offers, enhancing their overall rental experience. By offering a straightforward booking process and a diverse fleet of vehicles, Goldcar aims to meet the demands of a wide audience seeking reliable transportation at the best possible rates.
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