Goodyear is a tire manufacturing company that produces tires for various vehicles including passenger cars, trucks, and commercial vehicles. The company operates retail locations and service centers where customers can purchase tires and receive installation, maintenance, and automotive services. Goodyear also offers tire-related products and services through authorized dealers and service providers.
Reviewers generally appreciate the quality of tires and the professionalism of the staff at Goodyear Tire, with many noting the knowledgeable technicians who provide thorough explanations and efficient service. Customers highlight the excellent warranty coverage and quick turnaround times for installations, especially in urgent situations.
However, several reviews mention disappointing wait times, with some customers experiencing delays of nearly two hours despite having appointments. While the service is often described as solid and reliable, there are concerns about communication and the pressure to purchase additional services. Overall, Goodyear Tire is recognized for its quality products and service, but improvements in wait times and customer communication could enhance the experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 33 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Goodyeartire. Filter by what matters to you.
7 months ago
Had an issue with a tire after 6 months and they honored the warranty without any hassle. Quick replacement and excellent follow-up service.
7 months ago
Went in for a tire rotation and inspection. The team was thorough and explained everything they found. They didn't try to oversell me on services I didn't need, which I really appreciated. The work wa... See more
7 months ago
The service was okay but nothing special. Tires were installed correctly but the customer service felt rushed. Would probably shop around next time to compare options and prices.
7 months ago
Had my tires replaced here last month and the service was excellent. The staff was knowledgeable and helped me choose the right tires for my driving needs. Installation was quick and professional. Onl... See more
Quick answers to the questions people ask most.
Goodyear offers a comprehensive range of tires including all-season, winter, summer, performance, and specialty tires for passenger cars, trucks, SUVs, and commercial vehicles. They also provide run-flat tires and eco-friendly options to meet various driving needs and conditions.
Goodyear tire centers provide tire installation, balancing, rotation, alignment, and repair services. Many locations also offer additional automotive services like oil changes, brake service, battery replacement, and general vehicle maintenance.
You can find nearby Goodyear locations using the store locator on their official website at goodyear.com or by calling their customer service line. The locator provides addresses, phone numbers, hours, and available services for each location.
Yes, Goodyear provides professional tire installation services at their authorized dealers and company-owned stores. Installation typically includes mounting, balancing, valve stems, and disposal of old tires.
Goodyear offers various warranty options depending on the tire model, including limited treadwear warranties, road hazard protection, and workmanship guarantees. Specific warranty terms vary by tire line, so it's best to review the warranty details for your specific tires.
Yes, most Goodyear locations accept appointments for tire installation and automotive services. You can schedule online through their website or by calling your local Goodyear store directly.
Goodyear provides financing options including the Goodyear Credit Card and promotional financing offers. These options may include deferred interest plans and monthly payment options, subject to credit approval.
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Had an issue with a tire after 6 months and they honored the warranty without any hassle. Quick replacement and excellent follow-up service.
Went in for a tire rotation and inspection. The team was thorough and explained everything they found. They didn't try to oversell me on services I didn't need, which I really appreciated. The work was completed on time and at the quoted price.
The service was okay but nothing special. Tires were installed correctly but the customer service felt rushed. Would probably shop around next time to compare options and prices.
Had my tires replaced here last month and the service was excellent. The staff was knowledgeable and helped me choose the right tires for my driving needs. Installation was quick and professional. Only downside was the waiting area could use some updating, but overall very satisfied with the experience.
Quality work and professional service, but definitely more expensive than some competitors. You get what you pay for though.
The technician really knew his stuff and helped me understand the difference between tire options. Installation was clean and professional. Only complaint is the waiting area wifi was spotty, but that's minor compared to the quality service.
Got my tires balanced and rotated here. The work was done correctly but communication could be better. Had to ask multiple times for updates on when my car would be ready. Final result was good though.
Been coming here for years and they've always taken good care of my vehicles. The staff knows their stuff and the tire selection is comprehensive. Sometimes busy during peak hours but that's expected for a popular location.
While the tire installation was done well, I had to wait almost 2 hours despite having an appointment. The staff apologized but didn't offer any compensation for the delay. The tires themselves are performing great, but the time management needs improvement.
The tire quality is definitely good and they have a wide selection. However, I felt the sales pressure was a bit much when I just needed a simple repair. The technician did good work though, and my car feels much safer on the road now. Pricing was reasonable for the service provided.
Got a flat tire fixed in under 30 minutes. Fair pricing and friendly staff.
Needed new tires urgently before a road trip. They had the tires in stock and got me in the same day. Installation was perfect and they even checked my alignment at no extra charge. Highly recommend for emergency tire needs.
Most Goodyear locations operate Monday through Friday from 8:00 AM to 6:00 PM, with Saturday hours typically from 8:00 AM to 5:00 PM. Hours may vary by location, so it's recommended to check with your specific store.
Standard tire installation usually takes 45 minutes to 1.5 hours, depending on the number of tires and additional services needed. Wait times may vary based on appointment availability and current service volume at the location.
Goodyear is a tire manufacturing company that produces tires for various vehicles including passenger cars, trucks, and commercial vehicles. The company operates retail locations and service centers where customers can purchase tires and receive installation, maintenance, and automotive services. Goodyear also offers tire-related products and services through authorized dealers and service providers.
