Charger doesn't always charge my ph and…
Charger doesn't always charge my ph and stops working. 2nd time I've bought these and won't bother again. Very dissapointing

Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
Go To Cable receives a mix of feedback from customers, highlighting both strengths and weaknesses. Many reviewers praise the quality of the products, describing the cables as strong, sturdy, and effective for charging devices.
The quick shipping and excellent service are also frequently mentioned, with several customers noting that their orders arrive ahead of schedule. However, there are significant complaints regarding product reliability, with some cables failing to charge or even melting after short periods of use. Additionally, customers express frustration over poor communication and difficulty in obtaining support for faulty products. While many appreciate the good quality and fast delivery, the issues with product performance and customer service detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | 4.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Your company is quick when it comes to getting the order ready for shipment and delivery by Australia Post”
“Beautifully made product, great packaging but gocable is totally useless ~ as it will NOT take a charge”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.6 out of 5 (good) | 3.7 out of 5 (good) | — | 160 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 541 |
Bottom line: Go To Cable is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 3.7).
160 reviews of Go To Cable. Filter by what matters to you.
Charger doesn't always charge my ph and stops working. 2nd time I've bought these and won't bother again. Very dissapointing
so quick and easy to buy and get the product that I wanted. Go To Cable thank you for the magnet cable & contectors so easy to use and swap between devices. Now only need one cable (I have several around the house and my car to use) and I just leave the magnet pin my different devices, and presto it joins. No longer having several cables at the same powerpoint.
They are good cables. They are great if you are charging & you want to still be able to play games or surf the Web.
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I am pleased with my Go Cable. It works well.
Fantastic product, quick shipping. Could not be without my go to cable. No more fitting or finding the right charger. Just a quick wave of the cord and WHAM, its connected, even in the middle of the night. How awesome!
Having purchased a 1 metre cable there are times when travelling that a 2 metre cable is required. The 2 metre cable performed as well as the 1 metre cable. I also superglued the magnet to my phone connection to avoid losing it whilst travelling. It also made a more secure connection.
Has the best tech around at a good price
These cables have all stopped charging properly. I bought a family pack a year ago and one stopped very shortly after. There was no response when I reported it. Using the same charger overnight charging got to 37%. I plugged the original cable in this morning and it was 100% in 2 hours.
Grandchildren kept pinching our magnetic charges so we decided it was an easier option just to purchase family packs for each family. No regrets they love them.
Quick & easy to do business with & Quick delivery great deals 👍
I've had at least 12 faulty cables (it may be 16, can'tremember total number) over 2 1/2 years... they do not last more than a month or two. They all cease to "fast charge". Changing to a new head, restarting phone, using a new charger... nothing works, so I use a brand new lead and "fast charge" works immediately for a couple more months. Repeated attempts to contact Go to Cables gets zero response, just like everyone reports. Because the principle of the cables is brilliant, I'm now trialling another design and brand. I've also gifted cables to family... they too have all failed. I strongly advise buying from someone else as reviews suggest Go to Cables don't know what customer service is and frequently leave you high & dry. Don't risk your money with Go to Cable.
I haven’t received my order no 8922 as yet ordered on 15 th November!!!!!!!!!!! Just received an update from “Australia Post” saying they have had a delay in it arriving as they have sent it to the wrong depot 3 times!!!!!
Just good service
Yes I ordered extras ends for my I phone as one broke pulling it out to put into my nieces iPhone so I was short and ordered Moore and also wall plugs for a quick charger and they turned up in super fast time very good thanks 🙏 I was pleased with the results.
Will not charge my iPhone 14 + but ok for my iPad?
Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
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