Graco is a manufacturing company that produces fluid handling systems and equipment for various industries. The company specializes in pumps, spray equipment, dispensing systems, and other fluid management solutions used in construction, manufacturing, and automotive applications. Graco serves both commercial and industrial markets with products designed for moving, measuring, controlling, and applying fluids and viscous materials.
Graco receives a generally positive reception from customers, with many praising the quality of their equipment and the professionalism of their team. Reviewers highlight the excellent technical expertise and innovative solutions provided, often noting that Graco exceeds expectations in project execution and support.
The company is recognized for delivering good value for money, with reliable equipment that performs well over time. However, some customers express concerns about service-related issues, particularly regarding communication and delays in receiving replacement parts. While the core services are appreciated, there are mentions of mixed experiences, especially in the responsiveness of the service department. Overall, Graco is seen as a solid business partner, though there is room for improvement in their service communication.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 217 |
12 reviews of Graco. Filter by what matters to you.
While the products are generally good quality, I had issues with their service department. It took several weeks to get a replacement part that should have been readily available. The equipment itself works well once everything was sorted out, but the service delays were frustrating for our production schedule.
Quick answers to the questions people ask most.
Graco offers fluid handling systems and equipment for various industries including automotive, construction, manufacturing, and oil & gas. Their services include equipment sales, technical support, maintenance, and training programs for spray finishing, sealants, adhesives, and lubrication systems.
You can reach Graco customer service through their main phone line, email support, or by visiting their website's contact section. They also have regional service centers and authorized distributors worldwide for local support.
Graco's standard business hours are Monday through Friday, 8:00 AM to 5:00 PM local time. Hours may vary by location and service center, so it's best to contact your local Graco office for specific hours.
Yes, Graco provides comprehensive training programs for their equipment and systems. They offer both on-site training at customer locations and classroom sessions at Graco training centers covering proper equipment operation, maintenance, and safety procedures.
Graco typically offers manufacturer warranties on their equipment that vary by product type and application. Most standard equipment comes with a one-year warranty, though specific terms and coverage details depend on the individual product and purchase agreement.
Yes, Graco offers field service support through their network of trained technicians and authorized service providers. They can perform on-site equipment installation, maintenance, repairs, and troubleshooting to minimize downtime.
Replacement parts can be ordered through Graco's authorized distributors, directly from Graco, or through their online parts catalog. You'll need your equipment model and serial number to ensure you get the correct parts.
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Graco works with various financing partners and distributors who may offer rental or leasing programs for their equipment. Contact your local Graco distributor or sales representative to discuss available financing and rental options for your specific needs.
Graco serves a wide range of industries including automotive manufacturing, aerospace, construction, marine, oil & gas, and general manufacturing. They provide specialized fluid handling solutions tailored to each industry's specific requirements and applications.
Graco is a manufacturing company that produces fluid handling systems and equipment for various industries. The company specializes in pumps, spray equipment, dispensing systems, and other fluid management solutions used in construction, manufacturing, and automotive applications. Graco serves both commercial and industrial markets with products designed for moving, measuring, controlling, and applying fluids and viscous materials.
