Grand Design RV is a recreational vehicle manufacturer that produces travel trailers, fifth wheels, and toy haulers for the RV market. The company designs and builds various models of towable RVs with different floor plans and features to accommodate different camping and travel needs. Grand Design RV focuses on manufacturing recreational vehicles for dealers and consumers in the RV industry.
Reviewers express a generally positive sentiment towards Grand Design RV, highlighting the impressive design and premium features of their vehicles. Many customers appreciate the thoughtful layouts and robust construction, particularly for full-time living, as seen in models like the Solitude and Imagine.
However, there are notable concerns regarding quality control, with several consumers reporting issues such as misaligned cabinet doors and plumbing leaks right off the lot. While the overall build quality is praised, some units have experienced electrical problems and water intrusion, indicating room for improvement. Despite these criticisms, the company's customer support receives high marks for responsiveness and effective service. Overall, Grand Design RV is well-regarded, though potential buyers should be aware of the mixed quality experiences reported.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Grand Design Rv. Filter by what matters to you.
11 months ago
The Momentum toy hauler looks amazing and has great features, but we've experienced some water intrusion issues around the garage door seals. Working with warranty department now - they seem committed... See more
11 months ago
Perfect family travel trailer. Kids love the bunk room and we appreciate all the storage solutions. Well worth the investment.
11 months ago
Expected more from a company with their reputation. Multiple issues right off the lot including cabinet doors not aligned properly and plumbing leaks. Dealer has been working to resolve everything, bu... See more
11 months ago
We've owned our Grand Design Reflection for two years now and couldn't be happier. The build quality is exceptional, and their customer service team has been incredibly responsive whenever we've had q... See more
Quick answers to the questions people ask most.
Grand Design RV manufactures travel trailers, fifth wheels, and toy haulers across multiple product lines including Imagine, Reflection, Solitude, and Momentum series. They focus on lightweight to luxury models with various floor plans and features to suit different camping needs.
You can locate authorized Grand Design RV dealers through their official website's dealer locator tool. Simply enter your zip code or city to find the nearest certified dealers in your area.
Grand Design offers a comprehensive warranty that typically includes structural, appliance, and component coverage for varying periods. Specific warranty terms depend on the RV model and components, so check with your dealer for detailed warranty information.
Contact your original selling dealer or any authorized Grand Design service center to schedule warranty work. Have your RV's serial number and purchase documentation ready when calling to expedite the process.
Yes, Grand Design provides customer support through their customer service team and online resources. You can reach them via phone, email, or through their website for technical questions and general assistance.
Owner's manuals, maintenance guides, and technical documents are available on Grand Design's official website in their owner resources section. You can search by model year and series to find the specific documentation for your RV.
Grand Design RVs are sold through independent dealers, so return and exchange policies vary by dealership. Contact your selling dealer directly to discuss their specific policies regarding returns, exchanges, or trade-ins.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The Momentum toy hauler looks amazing and has great features, but we've experienced some water intrusion issues around the garage door seals. Working with warranty department now - they seem committed to fixing it properly.
Perfect family travel trailer. Kids love the bunk room and we appreciate all the storage solutions. Well worth the investment.
Expected more from a company with their reputation. Multiple issues right off the lot including cabinet doors not aligned properly and plumbing leaks. Dealer has been working to resolve everything, but it's been frustrating for a brand new RV.
We've owned our Grand Design Reflection for two years now and couldn't be happier. The build quality is exceptional, and their customer service team has been incredibly responsive whenever we've had questions. The attention to detail in the interior design really sets them apart from other manufacturers.
As first-time RV owners, Grand Design made the process smooth. Their educational materials and dealer network support really helped us feel confident.
We've been living in our Solitude full-time for 18 months with minimal issues. The residential appliances and robust electrical system handle our needs perfectly. Grand Design really understands what full-timers want in an RV.
Grand Design's customer service is top-notch. They actually answer their phones and follow through on promises.
You definitely pay more for Grand Design, but the residential-style features and solid construction justify the cost. The only downside is finding service centers when traveling - not as widespread as some other brands.
Love our Solitude fifth wheel! The layout is perfect for full-time living and the storage space is amazing. Had a few minor warranty issues in the first year, but the dealer handled everything quickly. Only complaint is the slide seals could be better quality.
Our Transcend has been solid overall, but we've had some electrical gremlins that took multiple trips to resolve. The interior finishes are nice for the price point, though some of the cabinet hardware feels a bit cheap. Still happy with the purchase but expected fewer issues from a premium brand.
The RV itself is well-designed with thoughtful features, but our particular unit had several quality control issues that should have been caught at the factory. Slide adjustment problems and a few loose fixtures. Once everything was sorted out, we've been very satisfied with the coach.
After researching extensively, we chose Grand Design and haven't regretted it. The fit and finish is superior to what we saw from other manufacturers. The warranty coverage is comprehensive and they stand behind their products.
RV registration for warranty typically occurs automatically through your dealer at the time of purchase. If you need to update registration information or have questions about your warranty status, contact Grand Design customer service with your RV's serial number.
Grand Design does not directly provide financing, but many of their authorized dealers work with various lenders and financing companies. Contact your local dealer to discuss available financing options and terms for your RV purchase.
Grand Design RV is a recreational vehicle manufacturer that produces travel trailers, fifth wheels, and toy haulers for the RV market. The company designs and builds various models of towable RVs with different floor plans and features to accommodate different camping and travel needs. Grand Design RV focuses on manufacturing recreational vehicles for dealers and consumers in the RV industry.
