Greyhound is a long-distance bus transportation company that provides intercity passenger services across North America. The company operates scheduled bus routes connecting cities and towns, offering an affordable ground transportation option for travelers. Greyhound typically provides amenities such as onboard Wi-Fi, power outlets, and comfortable seating on many of its routes.
Reviewers generally find Greyhound to be a reliable option for business travel, highlighting the straightforward group booking process and professional service. Many appreciate the comfort of the buses, with spacious seating and decent Wi-Fi, making it a viable alternative to flying for shorter trips.
However, there are notable complaints regarding delays and communication issues, with one reviewer citing a disappointing experience due to a bus being over an hour late and lacking air conditioning. While the cleanliness and safety of the buses receive praise, some customers mention that the stations can be crowded and outdated, detracting from the overall experience. Despite these mixed reviews, Greyhound remains a solid choice for affordable and convenient transportation. Overall, the sentiment leans positively, with many satisfied customers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Public Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
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Quick answers to the questions people ask most.
Greyhound is a long-distance bus transportation company that provides intercity bus travel across the United States, Canada, and Mexico. They offer scheduled passenger service, package express shipping, and charter bus services for groups.
You can book tickets online at greyhound.com, through the Greyhound mobile app, by calling their reservation line, or by purchasing tickets at Greyhound stations. Online and app bookings often offer the best prices and convenience.
Each passenger can bring one free carry-on bag and one free checked bag (up to 50 lbs each). Additional bags incur fees, and certain items like weapons, hazardous materials, and oversized items are prohibited.
Yes, you can change or cancel tickets depending on the fare type purchased. Flexible fares allow changes and cancellations with minimal fees, while economy fares may have restrictions and higher change fees.
Greyhound's customer service phone line is available 24/7 for reservations and general inquiries. You can reach them at 1-800-231-2222 for assistance with bookings, schedule information, and other questions.
Most Greyhound buses are equipped with free WiFi and power outlets at every seat. Some buses also feature extra legroom, reclining seats, and onboard restrooms for passenger comfort.
Greyhound recommends arriving at least 30 minutes before your scheduled departure time. This allows time for ticket collection, baggage check, and boarding procedures.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Greyhound offers discounts for students, seniors (62+), military personnel, and children. Discounts vary by route and must be verified with proper identification at the time of travel.
If your bus is significantly delayed or cancelled, Greyhound will accommodate you on the next available bus at no extra charge. You can also request a refund if the delay exceeds certain time limits.
Greyhound does not allow pets on board except for service animals and emotional support animals with proper documentation. Pet carriers and other animals are not permitted in the passenger compartment.
Greyhound is a long-distance bus transportation company that provides intercity passenger services across North America. The company operates scheduled bus routes connecting cities and towns, offering an affordable ground transportation option for travelers. Greyhound typically provides amenities such as onboard Wi-Fi, power outlets, and comfortable seating on many of its routes.
