Fantastic advice and communication…
Fantastic advice and communication throughout

Guest Wines is an online platform dedicated to providing a curated selection of wines and beverages to enthusiasts in Indonesia. The company aims to bridge the gap between traditional wine culture and the growing interest in wine appreciation among local consumers. By offering both imported wines from renowned regions such as France and Australia, as well as locally produced options from Bali, Guest Wines caters to a diverse range of preferences and occasions. The company targets wine lovers who seek not only quality products but also an understanding of wine culture. Through its platform, Guest Wines educates customers on the nuances of wine selection, serving, and enjoyment, making the experience accessible to both novices and connoisseurs alike. With a focus on promoting local wines alongside international selections, Guest Wines supports the burgeoning wine industry in Indonesia while enhancing the overall wine-tasting experience for its customers.
Reviewers consistently praise Guest Wines for their exceptional customer service and speedy delivery. Many highlight the friendly and approachable staff, noting that communication is clear and helpful throughout the ordering process.
Customers appreciate the impressive selection of wines, often mentioning the unique offerings and great value for money. The ease of online ordering is also frequently commended, with several reviews emphasizing how quickly orders are processed and delivered. Even when faced with delivery issues, the company’s service remains a standout, with staff going above and beyond to resolve problems. Overall, Guest Wines earns high marks for its quality products and reliable service, leading to a very positive sentiment among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 123 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 5.0 | 5 |
| Jun 23 | 5.0 | 4 |
| Jul 23 | 5.0 | 6 |
| Aug 23 | 5.0 | 2 |
| Sep 23 | 5.0 | 5 |
| Oct 23 | 5.0 | 5 |
| Nov 23 | 5.0 | 6 |
| Dec 23 | 5.0 | 12 |
| Jan 24 | 5.0 | 7 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
“Helpful and approachable - excellent customer service, friendly and timely delivery of excellent booze”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 0% | 123 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Guest Wines is #1 of 5 on overall rating in this group.
123 reviews of Guest Wines. Filter by what matters to you.
Fantastic advice and communication throughout
Really great wines and the delivery was fantastic! Can’t recommend enough 👌
I recently had the pleasure of a guided tasting with Ruth of Guest Wines at the Sweet Patisserie Bakery in Whitley Bay. I was so impressed by Ruth's huge knowledge of wines, and her open, friendly and no-nonsense approach to wine tasting. As a bit of novice, Ruth was so kind and patient and made the experience so easy and accessible. She clearly has an extremely keen and experienced eye on the best wines you honestly won't find in the supermarket, with choices to suit every budget, with local and nationwide delivery, and an incredibly personalised service, you really can't go wrong. I'd highly recommend Guest Wines!
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staff were very helpful
Fantastic wines, great advice and the friendliest service imaginable. Guest wines have transformed my wine-buying and enjoyment over the years, steering us to some really fabulous wines that we wouldn't have tried in a million years - now they are on repeat order. Thank you Ruth and Kelvin
Great service - wine was good value and arrived promptly.
Timing, choice of wines including those new to me!
Excellent prompt service.
The level of knowledge was amazing as my level of wine is not great, but they spent time with me and listened to what I said and came up with two perfect bottles of wine for my dad. Who has given glorious feedback about both bottles. I'm sure you will have another customer now. Highly recommended, great service, fabulous quality and local win, win. Thanks Guest Wines x
Guest Wines are fabulous! Ruth is always super friendly and accommodating. They respond to emails really quickly and are able to deliver in great time. Ruth is always willing to provide gift boxes and notes to present the wine well. Living abroad I find it easy to choose suitable wines for family and friends, all at very reasonable prices.
Arrived well packaged and in good time.
Great service with friendly communication and oh, almost forgot, great wine!
Easy to order and quick &efficient delivery.
Guest Wines is an online platform dedicated to providing a curated selection of wines and beverages to enthusiasts in Indonesia. The company aims to bridge the gap between traditional wine culture and the growing interest in wine appreciation among local consumers. By offering both imported wines from renowned regions such as France and Australia, as well as locally produced options from Bali, Guest Wines caters to a diverse range of preferences and occasions. The company targets wine lovers who seek not only quality products but also an understanding of wine culture. Through its platform, Guest Wines educates customers on the nuances of wine selection, serving, and enjoyment, making the experience accessible to both novices and connoisseurs alike. With a focus on promoting local wines alongside international selections, Guest Wines supports the burgeoning wine industry in Indonesia while enhancing the overall wine-tasting experience for its customers.
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