Hearusa appears to be a business services company that likely provides hearing-related solutions or audio services to other businesses. The company may offer services such as hearing assessments, audio equipment consultation, or workplace hearing safety programs. Based on the name, Hearusa focuses on hearing and audio-related business applications within the United States market.
Reviewers generally find Hearusa to be a solid choice for business services, highlighting the professionalism and responsiveness of the team. Many customers appreciate the quick turnaround times and the quality of work delivered, often noting that Hearusa treats smaller clients with the same importance as larger ones.
However, there are significant concerns regarding customer support, with some consumers expressing frustration over long response times and unhelpful answers when seeking assistance. While the core services are deemed satisfactory, the execution can sometimes feel rushed, leading to communication gaps. Overall, Hearusa is recognized for its reliable service and competitive pricing, but there is room for improvement in customer support. The sentiment leans positive, reflecting a generally favorable view of the company.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 |
12 reviews of Hearusa. Filter by what matters to you.
11 months ago
Initially skeptical about switching providers, but Hearusa proved me wrong. They took time to understand our specific requirements and delivered customized solutions that actually improved our operati... See more
11 months ago
Hearusa has been handling our account for over a year. They're dependable and meet deadlines, but sometimes I feel like they could be more proactive with suggestions and improvements. The quality is g... See more
11 months ago
While their core services are decent, getting support when you need it is frustrating. Long response times and sometimes unhelpful answers. The work quality is okay but the customer experience needs i... See more
11 months ago
Very impressed with how quickly they completed our project without compromising quality. The team was professional and easy to work with throughout.
Quick answers to the questions people ask most.
Hearusa offers comprehensive hearing healthcare services including hearing tests, hearing aid fittings, repairs, and maintenance. We also provide custom ear protection and assistive listening devices to meet your specific hearing needs.
Our typical business hours are Monday through Friday from 9:00 AM to 5:00 PM, with extended evening hours available by appointment. Saturday appointments may be available for consultations and fittings.
You can schedule an appointment by calling our office directly, booking online through our website, or visiting us in person. We recommend calling ahead to ensure your preferred time slot is available.
Yes, we accept most major insurance plans including Medicare and Medicaid for covered hearing services. We recommend contacting your insurance provider to verify your specific benefits and coverage details.
A comprehensive hearing evaluation typically takes 45-60 minutes. This includes reviewing your medical history, conducting various hearing tests, and discussing the results with you.
We offer a 30-day trial period for hearing aids, allowing you to return or exchange them if they don't meet your needs. All returns must be in good condition with original packaging and documentation.
Yes, we service and repair most hearing aid brands regardless of where they were originally purchased. Repair times vary depending on the issue, with most repairs completed within 7-10 business days.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Initially skeptical about switching providers, but Hearusa proved me wrong. They took time to understand our specific requirements and delivered customized solutions that actually improved our operations. Their expertise really shows in the final results.
Hearusa has been handling our account for over a year. They're dependable and meet deadlines, but sometimes I feel like they could be more proactive with suggestions and improvements. The quality is good, just not exceptional. Still recommend them for businesses looking for steady, reliable service.
While their core services are decent, getting support when you need it is frustrating. Long response times and sometimes unhelpful answers. The work quality is okay but the customer experience needs improvement.
Very impressed with how quickly they completed our project without compromising quality. The team was professional and easy to work with throughout.
Solid business services at a fair price. They get the job done efficiently and communicate well throughout the process.
Been using Hearusa for several projects now and they consistently deliver quality work on time. Their team knows what they're doing and prices are competitive. Would definitely use again.
The initial consultation was thorough and promising, but the execution felt a bit rushed. While they delivered what was promised, there were some communication gaps along the way that caused minor delays. Not bad, but not great either.
As a small business owner, I appreciate that Hearusa doesn't treat us like we're less important than their bigger clients. They're attentive, responsive, and their pricing is transparent. We've seen measurable improvements since partnering with them.
Working with Hearusa feels like having an extension of our own team. They understand our business goals and consistently provide strategic insights that add real value. Communication is excellent and they're always available when we need them. Couldn't be happier with this partnership.
Overall satisfied with Hearusa's services. They handle most things well, though there were a couple instances where follow-up could have been better. Still planning to continue working with them.
Hearusa does good work and their processes are well-organized. However, I was hoping for more innovative solutions given their reputation. They play it safe, which isn't necessarily bad, but doesn't wow you either.
I've been working with Hearusa for about 8 months now and they've consistently delivered exceptional results. Their team is responsive, professional, and really understands our industry needs. The only minor issue is that their reporting could be a bit more detailed, but overall I'm extremely satisfied with their services.
Please bring a valid ID, your insurance card, and a list of current medications. If you have previous hearing test results or existing hearing aids, please bring those as well.
Yes, we offer flexible financing options and payment plans to make hearing aids more affordable. Our staff can discuss various payment options during your consultation to find a plan that fits your budget.
Adults should have their hearing tested every 2-3 years, or annually if you're over 60 or have known hearing loss. If you notice changes in your hearing, schedule an evaluation sooner.
Hearusa appears to be a business services company that likely provides hearing-related solutions or audio services to other businesses. The company may offer services such as hearing assessments, audio equipment consultation, or workplace hearing safety programs. Based on the name, Hearusa focuses on hearing and audio-related business applications within the United States market.
