Heil Air Conditioner is a business that provides air conditioning services and solutions. The company likely offers installation, maintenance, and repair services for residential and commercial HVAC systems. They may also sell air conditioning units and related equipment to meet customers' cooling and climate control needs.
Heil Air Conditioner receives a generally positive reception from customers, with many praising the quality of the units and the professionalism of the installation team. Reviewers highlight the efficient performance of the AC units, particularly in extreme heat, and appreciate the fair pricing and solid warranty options.
However, there are notable concerns regarding poor follow-up after installation, with some customers experiencing delays in service callbacks and difficulty scheduling appointments. While the installation process is often described as smooth, a few reviews mention that it took longer than expected. Overall, consumers find value in the product quality but express frustration with customer service responsiveness. The sentiment leans positive, reflecting satisfaction with the product despite some service-related issues.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 103 |
12 reviews of Heil Air Conditioner. Filter by what matters to you.
11 months ago
This Heil unit has exceeded expectations during our brutal summer. Even on 100+ degree days, it maintains perfect temperature without running constantly. The energy efficiency is impressive and instal... See more
11 months ago
Installation went smoothly and the crew was very knowledgeable. They cleaned up after themselves and tested everything thoroughly before leaving.
11 months ago
Had my Heil AC unit installed last month and couldn't be happier. The technicians were professional, arrived on time, and explained everything clearly. The unit runs quietly and has kept our home perf... See more
11 months ago
Happy with how the AC performs - it's quiet and effective. The installation day ran about 2 hours longer than originally estimated, which was inconvenient, but the end result is solid work.
Quick answers to the questions people ask most.
Heil Air Conditioner offers comprehensive HVAC services including air conditioning installation, repair, maintenance, and replacement. They also provide heating system services, ductwork installation, and indoor air quality solutions for both residential and commercial properties.
Business hours vary by location, but most Heil Air Conditioner service centers operate Monday through Friday from 8:00 AM to 5:00 PM. Many locations also offer emergency repair services 24/7 for urgent heating and cooling issues.
Yes, Heil Air Conditioner provides emergency repair services for urgent heating and cooling system failures. Emergency services are typically available 24/7, though additional charges may apply for after-hours service calls.
You can schedule an appointment by calling your local Heil Air Conditioner service center directly or visiting their website to request service online. Many locations also offer convenient online scheduling tools for routine maintenance and non-emergency repairs.
Most Heil Air Conditioner dealers offer free estimates for new system installations and major replacements. The estimate typically includes an assessment of your home's cooling needs and recommendations for the most suitable equipment.
Heil Air Conditioner specializes in Heil brand HVAC equipment but typically services all major brands including Carrier, Trane, Lennox, and others. They can provide parts and service for most residential and commercial HVAC systems regardless of manufacturer.
Yes, most Heil Air Conditioner locations offer annual maintenance plans that include regular tune-ups, priority service, and discounts on repairs. These plans help ensure optimal system performance and can extend the life of your HVAC equipment.
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This Heil unit has exceeded expectations during our brutal summer. Even on 100+ degree days, it maintains perfect temperature without running constantly. The energy efficiency is impressive and installation was done right the first time.
Installation went smoothly and the crew was very knowledgeable. They cleaned up after themselves and tested everything thoroughly before leaving.
Had my Heil AC unit installed last month and couldn't be happier. The technicians were professional, arrived on time, and explained everything clearly. The unit runs quietly and has kept our home perfectly cool even during the recent heat wave. Worth every penny.
Happy with how the AC performs - it's quiet and effective. The installation day ran about 2 hours longer than originally estimated, which was inconvenient, but the end result is solid work.
From initial consultation to final installation, everything was handled professionally. The sales rep wasn't pushy and helped me choose the right size unit for my home. Installation team was courteous and efficient.
The AC unit itself is performing well and the price was competitive. However, it took several attempts to get a convenient installation date scheduled. The office staff seemed overwhelmed with appointments. Once installed, no issues with the actual service.
Been running for 6 months now with no problems. Energy bills are reasonable and the house stays comfortable. Would recommend to others looking for a dependable AC solution.
The AC works great and cools our house efficiently. Only complaint is it's slightly noisier than expected, especially when it first kicks on. Overall satisfied with the purchase and installation service.
The installation quality was good and the AC works as expected. However, when I had a question about the warranty, it took multiple calls to get a clear answer. The technical work was solid but communication could improve.
Researched several brands and went with Heil based on reviews and price point. Very pleased with the decision - runs efficiently and the 10-year warranty gives peace of mind. Installation crew was knowledgeable and respectful of our home.
The unit works okay now, but we had some initial problems with uneven cooling that took multiple service visits to resolve. The technicians were skilled but getting callbacks scheduled was frustrating. Eventually got it sorted out.
The AC itself works fine, but when I needed a minor repair, the service call fee seemed high for what was basically a 15-minute fix. Product quality is good though.
Heil Air Conditioner typically accepts cash, checks, and major credit cards for payment. Many locations also offer financing options for larger installations and may provide special promotional financing during certain periods.
Yes, Heil Air Conditioner employs licensed HVAC technicians who are properly insured and bonded. All technicians receive ongoing training to stay current with the latest equipment and industry standards.
Yes, Heil Air Conditioner provides warranties on both labor and equipment. New equipment installations typically come with manufacturer warranties, while repair work is covered by service warranties that vary by location and type of work performed.
Heil Air Conditioner is a business that provides air conditioning services and solutions. The company likely offers installation, maintenance, and repair services for residential and commercial HVAC systems. They may also sell air conditioning units and related equipment to meet customers' cooling and climate control needs.
