Heil Furnace is a business services company that likely specializes in heating system installation, maintenance, and repair services. The company appears to focus on furnace-related services, potentially offering both residential and commercial HVAC solutions. They may also provide related services such as system inspections, tune-ups, and emergency heating repairs.
Heil Furnace receives a generally positive reception from customers, with many praising the professional installation and quality of the furnaces. Reviewers highlight the courteous and skilled installation teams, noting that the process from consultation to installation is handled with care and attention to detail.
The furnaces are frequently described as efficient and reliable, with some customers appreciating the excellent warranty coverage and prompt emergency service. However, there are notable complaints regarding customer service, particularly related to scheduling difficulties and communication issues. Some customers express disappointment with the responsiveness of the service team, feeling rushed during interactions. Overall, while the product quality and installation are strong points, the service experience leaves room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 103 |
12 reviews of Heil Furnace. Filter by what matters to you.
11 months ago
Called on a Sunday when our heat went out and they had someone here within 4 hours. Fixed the issue quickly and didn't try to oversell us on unnecessary parts.
11 months ago
Compared prices with several companies and Heil offered the best combination of quality and price. Installation was smooth, technicians were courteous, and the unit has been performing flawlessly for... See more
11 months ago
Been running for three winters now without any major issues. Heats the house evenly and the programmable thermostat integration works well.
11 months ago
Had a minor issue with the control board after 8 months and it was covered completely under warranty. Technician was prompt and professional. Happy with both the product reliability and the company's... See more
Quick answers to the questions people ask most.
Heil Furnace offers comprehensive heating services including furnace installation, repair, maintenance, and replacement. We service all major furnace brands and provide emergency repair services for residential and commercial properties.
Our regular business hours are Monday through Friday 8:00 AM to 6:00 PM, and Saturday 9:00 AM to 4:00 PM. We offer 24/7 emergency furnace repair services for urgent heating issues.
You can schedule an appointment by calling our office, filling out our online contact form, or using our customer portal. We typically offer same-day or next-day service appointments based on availability.
Yes, we provide free, no-obligation estimates for all furnace installations and replacements. Our certified technicians will assess your home's heating needs and recommend the most suitable system for your budget.
We install and service all major furnace brands including Carrier, Trane, Lennox, Goodman, Rheem, and York. Our technicians are factory-trained and certified to work on both gas and electric heating systems.
Yes, we offer flexible financing options with approved credit to help make furnace installations more affordable. We work with multiple lenders to provide competitive rates and payment plans that fit your budget.
We recommend annual furnace maintenance to ensure optimal performance, energy efficiency, and safety. Regular maintenance can extend your furnace's lifespan and help prevent costly emergency repairs.
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Called on a Sunday when our heat went out and they had someone here within 4 hours. Fixed the issue quickly and didn't try to oversell us on unnecessary parts.
Compared prices with several companies and Heil offered the best combination of quality and price. Installation was smooth, technicians were courteous, and the unit has been performing flawlessly for over a year. Would definitely recommend to others.
Been running for three winters now without any major issues. Heats the house evenly and the programmable thermostat integration works well.
Had a minor issue with the control board after 8 months and it was covered completely under warranty. Technician was prompt and professional. Happy with both the product reliability and the company's commitment to standing behind their work.
While the furnace itself works adequately, getting support has been frustrating. Had to call multiple times to schedule a routine maintenance visit and felt rushed during the service call. Product is okay but service needs improvement.
From the initial consultation to final installation, everything was handled professionally. The sales rep wasn't pushy, the installers were skilled and respectful of our home, and the furnace has been fantastic. Even helped us navigate the rebate paperwork.
The furnace performs well and is energy efficient as advertised. However, the initial installation had some delays due to permit issues that could have been better communicated. Once everything was sorted out, the system has been dependable.
Very impressed with the installation crew's attention to detail. They took time to explain the new system and provided helpful maintenance tips. The furnace has exceeded my expectations for performance and quiet operation.
The furnace has been working fine for about 18 months now. Installation took longer than expected and there was some miscommunication about the timeline. Once installed though, it's been trouble-free and efficient.
Had my old furnace replaced last month and the technicians were professional and efficient. They explained everything clearly and cleaned up thoroughly after the job. The new unit is running perfectly and my heating bills have already decreased noticeably.
The furnace itself is well-made and efficient. My only complaint is that scheduling the installation and follow-up service visits was more difficult than it should have been. Multiple phone calls were needed to confirm appointments.
The furnace itself is well-built and has been reliable for the past two years. Installation was done properly and the team was knowledgeable. Only complaint is the cost was higher than some competitors, but I suppose you get what you pay for.
Yes, all our technicians are fully licensed, bonded, and insured. They receive ongoing training and certification to stay current with the latest heating technology and safety standards.
We provide manufacturer warranties on all new furnace installations, typically ranging from 10-20 years on parts. Our repair work comes with a satisfaction guarantee and warranty on labor performed.
We provide furnace services throughout the greater metropolitan area and surrounding communities. Please contact us to confirm if we service your specific location and to discuss any potential travel fees.
Heil Furnace is a business services company that likely specializes in heating system installation, maintenance, and repair services. The company appears to focus on furnace-related services, potentially offering both residential and commercial HVAC solutions. They may also provide related services such as system inspections, tune-ups, and emergency heating repairs.
